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Choies
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1.0 9 Reviews

Choies Complaints Summary

0 Resolved
9 Unresolved
Our verdict: Engaging with Choies at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Choies reviews & complaints 9

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ComplaintsBoard
M
7:36 am EDT

Choies take too long to come your order

I ordered my item 20th March it's 12th of April now...they said it's shipped out 5th of April but I didn't think so as they didn't email me tracking number...now waiting all over again
Rubbish online clothes site
Unrealiable ever !
Will not recommend it!
It's funny so many complaints with your site online clothes well now I know
So guys just don't try to order in CHOIES clothes!
U will regret it ever!

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J
2:10 am EDT

Choies The worst online shop ever!

I was so excited when I found Choies website, I really liked the prices and there was a huge variety of cute clothes there. I placed my order and spent about $200 there.
I waited and waited, but weeks passed and there was no sign of my order. When I contacted Choies customer service their English was very poor and it was really hard to communicate with them, but they kept telling me that my order was on its way and that I need to wait a bit longer.
Two months later I decided to cancel my order because it was taking too long and I did not want to wait any longer.
They said that it was impossible to cancel my order because according to their policies order can't be cancel as soon as it was shipped.
I lost $200 because of these clowns!
The worst online shop ever!

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L
1:40 am EDT

Choies Save your time and money!

I do not recommend Choies! I have purchased several items from this company and everything I received was very small! It would fit a 10 year old kid but not a grown up person! I contacted Choies customer service and they offered me a refund. I thought how nice they were, but then I called the shipping company and found out that return shipping would cost me even more than I paid for the entire order! Terrible!

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Is Choies legit?

Our verdict: Complaints Board's detailed analysis reveals Choies as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with Choies, thereby safeguarding their personal and financial interests.

Choies earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of Choies shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, Choies slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Choies protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Choies. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Choies. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Choies.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
H
7:50 am EST

Choies Delivered my order to the wrong address

Do not purchase anything from Choies! This website is a complete scam. First of all, they delivered my order to the wrong address, because they mixed up my tracking number! I purchased the shipping insurance, but never received the correct order. I contacted their support and was told that they would resend the package. Few days later I sent them a message asking about the status of my order. But the customer service agent couldn't give me an answer to where my order was. I told I don't need that order anymore and asked for a refund. The customer service refused to give my money back and said they hope I find my package. Well, it was not my fault and it's not my responsibility to find my package! Just don't do business with Choies! Awful company!

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L
6:09 pm EDT

Choies $700 in purchases, 1month later, still not received!!

DO NOT BUY FROM THEM! Worst experience I ever had with an online retail company and I shop online a lot from all over the world. First of all the number listed on their website for “customer care” does not work! Second of all their “LIVE CHAT” is not live at all. Merely another form to write your complaint and the same person who would not help me with my issue before is directed to them. Takes them 1day to reply! I bought OVER $700 worth of clothes from them and paid express shipping! They told me I needed to show my paypal screen shot that it went through for extra verification purposes. Also told me to log into my bank and show the last 4digit of my card and the exact transaction price being taken out. I couldn’t believe they asked me this but I did it anyways. Then after a few weeks of emails I asked them for a refund on the express shipping I paid for since it would not be delivered express since they made me do this-They refused and said they would offer vouchers. I said no SEVERAL TIMES! Finally they refunded that. Another 2weeks go buy and I still did not receive my clothes. I ask for the tracking number and they say they finally shipped out my second order (3weeks later from when I ordered it) and did not ship out my second order yet ($500 worth of clothes because waiting on one more item) I told them it is taking too long and to ship out my order and refund me for the one piece they don’t have in stock. They offer ANOTHER voucher for $3. Even though the item they are waiting for is $15. Can you believe it. Meanwhile I ask to speak to a supervisor several times. I ask for them, practically beg them to ship out my $500 worth of clothes because I bought it for a trip and leaving NOV 4th. Made this order over 1month ago and still have not received ANY of my $700 worth of clothes (2orders placed same day) their handling time in 2-3weeks, no customer support. They offer vouchers 1/3rd of the cost of what you paid for. You have to beg them for a refund! NOBODY CARES and there is no contact number to reach out to them! Still have not received my clothes! DO NOT DO BUSINESS WITH THIS COMPANY!

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K
10:06 am EDT

Choies Seller hasn't changed the dress and order wasn't full

I highly advise to stay away from the company www.choies.com. I ordered two dresses and blouse from the company, but the seller delivered only one dress. It looked terrible and the size was too large for me. I returned it to the seller a week ago, but since this moment I heard nothing from the seller and have no idea what to do next. Please, help me to solve the problem.

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H
4:14 am EDT

Choies The seller hasn't provided full order

The seller from www.choies.com fooled me. I ordered 15 items from them, but the seller provided only 5. After a week of waiting, I understood that they seller would provide the remaining stuff, so I contacted him. He told me that he has sent the whole order, so I needed to wait more. I waited and still nothing. I sent message to the seller, but still no response. Please, help me.

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K
9:16 am EST

Choies Order arrived with delay and quality is horrible

I bought coat and shoes from www.choies.com. Not recommended website. The order arrived with delay and the quality was so poor. The coat was made from terrible fabric and the description didn’t match with the real coat. Also the services were terrible, ‘coz they refused to change it. He told me that the return postage was too expensive. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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R
R
ruperta jackson
, US
Oct 13, 2016 7:24 am EDT

Purchase a sweater from Choies.. took so long to come. I forgot about the purchase. When it did arrived I was horrified.
The sweater was fit for a child. I ordered a woman size large. Also it has the worst smell. It looks similar .. not the exact
sweater. Being that I didn't spend a lot of money on this sweater... I'm gonna give it away to someone whom I know it will fit. But Choies, you have gotten the 1st and last purchase from me. Awful!

ComplaintsBoard
M
2:35 am EST

Choies They lost my order and haven't provided new one

I bought shoes from the company www.choies.com. It was horrible, ‘coz I didn’t get any info and waited 3 weeks, but of course no one delivered my order. After that I contacted the online chat agent, and he told me that they lost my order, but they promised to provide new one within several weeks. After that they again ignored me and I hadn’t received my order. Scam. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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O
O
Odalys Qiu
, US
Apr 21, 2019 8:19 am EDT

I made a purchase on February 2, 2019 and to date I have not received the confirmation of the purchase, nor the product, nor the tracking. But I have received the payment confirmation of paypal from the purchase I made from them.

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Contact Choies customer service

Phone number

+86 255 248 8829

Website

www.choies.com

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