The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In / Seller hasn't sent details about the purchase

1 11776 W. Sample Rd, Unit 102Coral Springs, FL, United States Review updated:

I ordered three hats from the company I received the confirmation email from the seller, but the seller hasn’t informed me that the order has been sent. I emailed him and he told me that “yes” it was sent, and he promised to provide the details of the shipping. But it was only blah-blah. I need some help, because the seller didn’t send the details and information. What will you do in such situation?

Jul 31, 2015
Sort by: UpDate | Rating


  • Ca
      3rd of Aug, 2015
    0 Votes

    Hi, Please provide me with your order number and I will get you the tracking information requested. We normally send it to the email address you provide. You might check your spam and junk mail folder to see if the information ended up there. If you don't have it, email me the order number at and I will get it to you. Please also provide me with your email address in case the one we have is not correct. Sorry for your trouble with getting the information you need. Thanks, Joelle

Post your comment