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www.buyprocaulk.com / additional items charged

1 Cincinnati, OH, United States Review updated:

I ordered their product which totaled with shipping $25.99. When I went to confirm the ordered I kept receiving additional webpages (I lost count after 6) asking if I wanted to buy additional items. The only problem is that they lead me in to believeing that I was confirming the order. Now I have a order worth + $75.99 of items which I do not need. I can not find a phone number to call and cancel the order. Who do you turn too?

Rj
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Comments

  • Sk
      13th of Jan, 2009
    0 Votes

    The phone number from the commercial on television is 1-800-961-2818. I have considered purchasing this item, with that being said, I think I'll call the phone number before ordering online. I hope this was helpful.

  • Kh
      25th of Jan, 2009
    0 Votes

    If you go to thier website and click on the little "customer service" icon, you'll see this:

    Orders
    If you have a question regarding your order please call 800-554-5925 Monday-Friday 8:00am-6:00pm EST or click here. Please allow 2-3 business days for the warehouse to receive your order. This is the facility that ships your order and will help you with any questions or concerns you may have.

    Mail
    National Express Online
    2 Morgan Ave.
    Norwalk, CT 06851

    Satisfaction Return Policy:
    There is a 90 Day money back guarantee on this product. This excludes shipping costs. Click Here for the necessary return form.

  • Pr
      20th of Feb, 2009
    0 Votes

    My husband ordered with the number 800 795-7264 and could not speak to anyone either. He wanted to ask about something and didn't realize he had said something and an add on was recorded. His original order was $19.99 plus shipping $5.95. His total came to over $55. This is terrible and should not happen. We are now trying to call and cancel.

  • Hi
      29th of Apr, 2009
    0 Votes

    https://www.buyprocaulk.com is something like defrauding web site. They do promotions by misleading customers. No way to edit order or cancel order. I also got cheated.

  • Mi
      28th of Sep, 2009
    0 Votes

    Never buy from Procaulk.com. This item is at your Home Depot store sold under Dap Pro Caulk. It's also only $14.95.

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