SUBMIT A COMPLAINT / Refund for failed transactions

Review updated:

I have make a transaction using citibank credit card points redemption for booking run baby run (malayalam movie) on 18 September 2012.The transaction failed but my citibank card points got redemened . Then i have another made my trsanction which was succesfull When i contacted citibank for getting back the redemed points, they said they need proof from book my show.
Please do the need full so that i get my points back
The complaint ref with book my show is [protected]

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  • Bo
      Oct 05, 2012

    Dear Customer,

    We regret the inconvenience caused to you. We value you as our customer and our team would get in touch with you shortly and assist you with the refund details of your transaction.

    We thank you for your kind co-operation and patience.

    Thanking you.

    0 Votes

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