Order flowers online from bloomex. The site was easy to navigate, I placed my order online for delivery that day. I received and email
later on during the day from bloomex stating they attempted delivery, but there was no such recipient at that address. I called and had to leave a message for customer service, within 10 minutes a customer service rep called me back, she told me they tried to deliver the flowers at 3pm, and no one by that name resided there. I aksed her to confirm the address, and I had made a mistake entering in the address. I told the rep that the flowers absolutely needed to be delivered that day as it was for a birthday present. She corrected the address, and said she would notify their warehouse to have the flowers re-delivered. At 6pm, I got a call from my sister- they flowers had arrived and she said they were absolutely beautiful! Later that night when I was checking my emails, I received another email from Bloomex stating the flowers had been delivered, and thanked me for my business.
I was very impressed with the level of customer service, despite everything, they corrected a problem and sent out the flowers right away so that I wouldn’t miss an important day. Great service! I would easily recommend this company to anyone.