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www.bidz.com- Jewlery And More / dubbed out of my layaway

North Port, FL, United States Review updated:

I had won 13 items on bidz.com and I put them all on layaway, I had won exspensive items at a rock bottom price; like items won for 4.00 and 1.00 real gold, rubies etc... Bidz.com kept deleting my items so that I couldn't get them @ the price that I won them at ; I talked to several reps; all of them transferred me to other reps and than my items were totally erased; I 've spent thousand with this company and they did this and yes the photo 's are decieving even when u read the disciption of the item

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Comments

  • Bi
      Jun 20, 2011

    Dear Customer,

    Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously. Winning auctions items are guaranteed for you for 48 hours after auction closes as Won Auction. Winning items should not be removed only if instructed by customer to do so, if item is a reserve price auctions or if item is not sellable. When possible, please contact us directly or email us at [protected]@bidz.com provide username, order details and contact information for further investigation.

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