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1 17 E. Monroe - 5th FloorChicago, IL, United States

We booked the hotel room and spa procedures through the company It sounded so exciting, but these people fooled us. They booked the hotel room for the dates, when the spa was closed. Seriously? We needed only spa procedures, but not their hotel room. The receptionist refused to return money back or to book the hotel room for another dates. Terrible services.

Jul 9, 2015

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