I have some issues with eBay and I decided to ask the company www.auctionessistance.com. I spoke with the rep, and his name was Rick. He promised to help me and I provided all necessary info. After that I haven’t heard from this guy within 5 days. He finally replied and asked to wait a little bit more. I was surprised and wanted to ask something else, but this guy again vanished. Stay away from them. The website isn’t very helpful.