www.AskPCExperts.com / They didn't reply on time
When my laptop stopped to work, my friend told to contact the repair company www.askpcexperts.com. It was nightmare, because they didn’t reply to their phones. It was possible to contact someone through the website. I left emails and messages, and the rep replied. He told me to describe the problem and after that he again disappeared somewhere. I waited couple of hours, but after that I found another company. Too slow.