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www.alphaseekr.co.uk / I haven't received the user name and password

1 United States Review updated:

I registered on the website www.alphaseekr.co.uk. I waited for the user name and password, but these jerks forgot to send it. I waited 2 days and tried to contact them. After that I sent more and more emails, but all my messages and emails were ignored. I paid about $50 for the registration and membership; please help me to cancel it. Post comments.

Ke
Apr 29, 2015
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Comments

  • Al
      12th of May, 2015
    0 Votes

    Hello Kelly,

    We have no communication from any client called Kelly nor have we received any funds for around $50 (Our price is £100 pcm at the date of this complaint). Please can you clarify the e-mail address you signed up with?

    Please note: we do not offer a membership area that requires a username and password to access our services. Maybe you subscribed to another service?

  • Al
      12th of May, 2015
    0 Votes

    Also, to add - we only accept PayPal as a method of payment as this protects us as a business and you as a client. You can check yourself about the $50 transaction you have made recently through PayPal. As our service is subscription based you would have agreed to the £100 per month subscription - which can be terminated in any time with a money back option within 14 days.

    We only have this option as a payment method, so there is no way you would be paying us $50 for our service.

    Hope this clears everything up.

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