SUBMIT A COMPLAINT

Writer's LifeOngoing charges from 'free' promotional item

1 Review updated:

I ordered the Get It Done writer's toolkit from Platinum Millennium in March/April 2017 for my daughter to help her write her dissertation. I was then directed to another page that described a cute free sign in the copy on the page, and a YouTube clip which didn't work for me, I ordered it, and for the following moneys removed from my back account the initial £6.70 sterling & the £0.52. then on May 1st 2017 I noticed an unauthorised withdrawal by your company of £52.00 sterling which is unacceptable by me. I couldn't find any warnings for the deductions or even anything in the fine print of the emails I had received. I genuinely thought I was just buying a CD with some apps on it to help my daughter in her University studies. so all in all I would like to cancel any subscriptions you have entered me into without my permission and I would like all monies you have taken out of my bank account after April 30th 2017 refunded please.

Pa
May 03, 2017
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Comments

  • Yv
      May 17, 2017

    Hi, Paul, You contacted us via our Facebook page, we responded immediately, and an email was sent to you from [protected]@WritersLife.org. Please let us know if your issue is still unresolved. Thank you

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