Menu
CB WOW Gym

The good, the bad, and the ugly - discover what customers are saying about WOW Gym

Welcome to our customer reviews and complaints page for WOW Gym. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with WOW Gym.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used WOW Gym's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with WOW Gym, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with WOW Gym. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
R
6:48 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WOW Gym contract

I had to sign a contract for my 14 year old daughter to join the gym since she was under age, I have a daughter that also goes there that is 26 so I signed my name with my youngest daughters name on my oldest daughters contract which said 2 years but I was told I was only agreeing for a year like I wanted since I would'nt agree to a 2 year contract for a 14 year old. I had signed a separate one also but they say that one said 2 years to but I can't find my copy and they can't find theres but they are now going by my oldest daughters contract that says 2 years and now I'm locked in for 2 years and they won't do nothing about it plus I had that scam of the 20.00 dollars extra charge because my card was about to expire but it was'nt expired yet and they charged me 40.00 dollras and I had to fight with abc since there the money collectors i need to no how to get out of this extra year. I believe they should have 1 contract with just my name and my youngest daughters name and thats it and if that says 2 years then I'm wrong but the one I signed said 1 year but they CAN"T seem to find it so they are staying with the other contract with the 2 daughters names!My oldest is signed for 2 but not the youngest!

Read full review of WOW Gym and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
RghtBkatU
Lowell, US
Dec 27, 2009 10:29 pm EST

Never sign anything unless it's in black and white. If you have a 26 y/o daughter your life experience should have taught you that.

ComplaintsBoard
C
1:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WOW Gym stealing money charging hidden fees

I was a WOW member for a long time, the first scam is when you change your card information and you do not change it at the Gym ABC financial charge $20 fee and if they can`t take money out of the account they keep on trying, I had to pay 120 dollars within a week in fees, The other scam happened in August 2009, I enrolled 5 members of my family in my account for the awesome 9.99 deal, the agreement with the WOW representative was that we had to pay $70 for each member $50 enrollment fee and $20 for the first and last month, since they explain everything to us they asked us to sign the contract for a year so we did, The first fiasco happened 1 month after the agreement they charged me and extra $49.99 for no reason, when I called ABC financial, their history report stated that I had insufficient funds which was not truth I had 130 dollars but I lost my statement and the bank couldn't give me any info from 2 months back, so I couldn't do anything and I always make sure I have enough money in my bank account to cover the $70 dollars a month I had to pay for me and my family, when I checked my account on October 16 2009, i had $100 dollars enough for the month, but when I checked my account the 26th I was -356 NEGATIVE, I when to the bank they told me there was nothing they could do other than changing my card information, and since I had a contract with them I would have to talk to them, so I did go to the WOW gym to talk to the supervisor, and they told me that when we signed the contract we agreed to pay $39.99 lock fee after 3 months of membership to locked the $9.99 dollars a month for each member, I TOLD THEM, " I HAVE 5 WITNESSES THAT KNOW THEY NEVER TOLD US ANYTHING ABOUT THAT CHARGE AND BEFORE WE SIGNED THE CONTRACT THEY WENT OVER THE CONTRACT WITH US " (telling us that what we were signing here was just one year contract, the 2 payments for 9.99 1st and last month and the $50 dollar membership fee). now since we did not see that hidden fee in that huge contract with really small letters and they were acting like they were going through the contract after 3 months I had to pay 249.95 Lock fee for 5 members and 175 to the bank for overdraft charges, everything is a total of $424.95 dollars. I told them to look at it from a business point of view, is not the main purpose of a business to have their costumers happy we would be members with them forever, instead they rather lose 6 costumers and ruin my credit.

This is so unfair. What would you do? you wouldn't want to have business with that kind of people and cancel the membership right!. sure we signed a contract which means each person had to pay 100 dollars on top of everything else or the are going to be taking the monthly payment for a year. Now lets say, "f... this I am not going to give them any money", that's exactly what I said and I changed my card information, well in my case imagine WOW and ABC financial trying to take money from my account for 6 people and charging extra 20 dollars every time they can't take the money, Now can you picture what would be the debt in one year.

Read full review of WOW Gym and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
B
B
Brian k70
Port Reading, US
Jan 04, 2011 10:02 pm EST

This is by far the most unethical gym I have ever been part of. I signed for a month to month basis now Casandra says this is not so I moved out of their range and they try and say I still have to pay because I am in range of other gyms like image 2000 in union and I live in wood bridge.

I was member for 3 years and have fallen on hard times and this is how they treat people

ComplaintsBoard
J
11:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WOW Gym haven't received refund

I applied at this gym at the end of May and was promissed that they would have there " GRAND OPENING" on July 1st, 2009 ( The guy at the gyn told me that they wont be opening until NOVEMBER). When I went to the gym they had not even started construction, and there were other suckers in there that were told the same things about the gym as me, and were being scammed to wait longer until opening. This gym seems like a scam, DON'T SIGN UP HERE! I never received a phone call, email or letter in the mail about the delay of the opening. I was then told that they would refund my $200 in 10-14 business days, needless to say it has been longer then that and still I have seen no check.

Read full review of WOW Gym
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
12:00 am EST

WOW Gym Misleading advertisement

I received a card in the mail offering $30.00 per month with out fees and gimmick. I only wanted to enrolled for one or two month. I was very clear from the beginning.
By the time that I left the wow gym in Nashua informed me that it was only $30.00 p/m if I enrolled for 12 months. I told them to read the card that i got in the mail.

I told them that the card said $30.00 per month but if I didn't make the contentment for the year they couldn't do so.

That was when he said here somewhere in the back says something about that. This note about the 12 month agreement was in a place that no one will be looking for because it was under the things that the gym offers including tan, machines, aerobics and so on.

I told them that this was very misleading more when i called them before going and they said nothing about it.

By the time that i was living they had me for $359.99 p/y when I only wanted to do this for one or two months.

They even told me to freeze my account asking for a doctor to give me a false papers saying that maybe I had a pain in my neck and this way I wouldn't lose the money for the months that I didn't wanted to go.

I told them that this was dishonest and deceiving and this is not what i will do so I told them thank you and left.

I called them back to let them know that I found another place with what I wanted. They were very quick to say they were busy. This shows the type of place these people are runnings.

Read full review of WOW Gym and 2 comments
Hide full review
2 comments
Add a comment
S
S
SC
,
Aug 27, 2008 1:18 pm EDT

I agree with the complaint and really want to add to it. Not only are the contracts dubious but they also cheat you by giving false information upfront. They also have alot of hidden fees. I just hope people realize it and they go bankrupt for cheating enmass.

S
S
Steve
,
Oct 30, 2007 9:35 am EDT

Yes, total scammers at WOW (Work Out World). Avoid this gym!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.