Menu
BrandNewWorld.com
BrandNewWorld.com Customer Service Phone, Email, Contacts

BrandNewWorld.com
reviews & complaints

www.brandnewworld.com
www.brandnewworld.com

Learn how the rating is calculated

3.3 19 Reviews

BrandNewWorld.com Complaints Summary

11 Resolved
8 Unresolved
Our verdict: While BrandNewWorld.com has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for BrandNewWorld.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of BrandNewWorld.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BrandNewWorld.com reviews & complaints 19

Sort by:

Newest BrandNewWorld.com reviews & complaints

ComplaintsBoard
B
1:34 pm EDT

BrandNewWorld.com I hate these people who have nothing else to do but steal.

Brandnewworld.com appeared on my bank account this morning, with no prior authorization. We have to wait until it clears to turn them in. I had his card number stopped and being issued a new card. I hate these people who have nothing else to do but steal.

Read full review of BrandNewWorld.com
Hide full review
ComplaintsBoard
N
10:27 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Fraud

I didn't check the web for consumer reports before I was sucked into this one. I went to a 90 minute timeshare presentation (90 minutes I can never get back). I was given the voucher for my "free" vacation, only to find that I must send $50 per person in order to activate the voucher. Well Isent the $100 total and then recieved the vacation request form. I have now filled out the form and was about to mail it off when my inner self told me something sounds fishy about a company that would request a front and back copy of my credit card, plus a copy of my driver license. Boy am I glad I called. When I started calling their numbers 2 days ago I am told, WTC is out of business and I would not get my money back. Then of course I was hung up on quickly. I have every intention of filing reports with everyone from the local attorney general in Florida all the way up to FBI. I absolutely want in on a class action lawsuit. Let me know when!

Read full review of BrandNewWorld.com and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
F
F
free sprit
Costa Mesa, US
Feb 06, 2010 12:32 pm EST

All victoms of these frauds must take their complain t0 government authorities who get paid by Us, tax payers money. Their job is to protect us from these such obvious scams, which I am sure they are all aware of it.
Need to open a calss action against this company and to follow up on it, and any attorney will be welcomed to open this case in floridas' courts and get whatever percentage or even whole money collected through court procedure. Attorney can easily find all these complais or even a web site to collect every bodies signiture. I am prety sure that there is hand of a politicion protecting this agency for Money. Otherwise, why after few years of complains, nothing have been done to this company. We should not let these blood sucker abuse us.
God Bless the protector

A
A
Angie Rafat
Laguna Niguel, US
Jan 04, 2010 4:31 pm EST

I got scammed by Worldwide Travel Center for the amount of $246.00. First they said you have to pay $50 for each person for timeshare hotel and flight after sending the money they said you have to pay $146.00 for tax purposes after sending total of $246.00 called to make the reservation a company with the name of Trips said Worldwide Travel Center went out of business. I will go after them they rip off people and scam them.

ComplaintsBoard
M
6:26 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Condo Fee

I paid my condo fee in the amount of $266.00 and submitted my dates for my free week condo stay, only to find out that they are no longer in business and the new company TRIPS that answers the phone at their telephone number does not honor Worldwide Travel Center certificates and does not know the old companies number or address. All I want is a refund of my $266.00.

Read full review of BrandNewWorld.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
K
K
KMBW
Cincinnati, US
Dec 21, 2009 12:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This also happened to us. Right before they went 'out of business" we made repeated phone calls only to be told our refund was being processed since they were unable to fulfill our request. Seem like they changed the name but the game is the same. Thought since we did not have problems with the 5 day 4 night Florida vacation and deposit refund it was good to go. How bumb of me. I figure the "free Florida" vacation cost me $266.00. At least you are not alone.

Is BrandNewWorld.com legit?

Our verdict: BrandNewWorld.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores BrandNewWorld.com's position as a benchmark of trust and quality within its industry. Users and clients of BrandNewWorld.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

BrandNewWorld.com earns 100% level of Trustworthiness

Perfect Trust Endorsement: BrandNewWorld.com achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Brandnewworld.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Brandnewworld.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Brandnewworld.com you are considering visiting, which is associated with BrandNewWorld.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for BrandNewWorld.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Brandnewworld.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Brandnewworld.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from BrandNewWorld.com.

However ComplaintsBoard has detected that:

  • Brandnewworld.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The brandnewworld.com may offer a niche product or service that is only of interest to a smaller audience.
  • BrandNewWorld.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
E
2:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com 7 nights condominium stay

I received the vacation offer through a travel compay based in Columbia, MD. I sent $266.00 in January '09 which was accepted by WWTC. They did not contacted me thereafter and no reciept of payment. When I call them they would say my vacation choice is fully booked and to choose another place. After a few changes I requested the money to be refunded. They asked that I send my request by mail and my 2 attempts to send them a letter failed (return to sender). The last I talked to them was in Sep'09. The [protected] number still works but get you the voice msg.

Read full review of BrandNewWorld.com and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
F
F
free sprit
Costa Mesa, US
Feb 06, 2010 12:36 pm EST

DO WHAT EVER BEFORE 120 DAYS. I HAVE NOT BEEN ABLE TO COLLECT MY MONEY THROUGH ALL GOVERNMENT SOURCES. THEY PROTECTING THIS COMPANY. YOUR MONEY IS GONE, KISS BY BY.
All victoms of these frauds must take their complain t0 government authorities who get paid by Us, tax payers money. Their job is to protect us from these such obvious scams, which I am sure they are all aware of it.
Need to open a calss action against this company and to follow up on it, and any attorney will be welcomed to open this case in floridas' courts and get whatever percentage or even whole money collected through court procedure. Attorney can easily find all these complais or even a web site to collect every bodies signiture. I am prety sure that there is hand of a politicion protecting this agency for Money. Otherwise, why after few years of complains, nothing have been done to this company. We should not let these blood sucker abuse us.
God Bless the protector

U
U
Unknown1955
El Dorado, US
Dec 07, 2009 2:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They just called me and their number is [protected], but they are using Trip Incentives name now.

ComplaintsBoard
F
4:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com How To Get Your Refund

For those of you who are having trouble getting your refund, I am providing the following to show what finally worked for me:

On June 5, 2009, I wrote Worldwide Travel Center to cancel my cruise request since they could not find any vacancy on the days that my wife and I wanted to go. I had sent them $100 initially and then $180, a total of $280. By the way, we were told that the cruise would be free. Since June 5th, I called them several times. It was difficult to get them by phone. When I finally got through, they would tell me each time that the "check is in the mail." On Sept. 15th, I was told to call 954.571.7990 x268 specifically for refunds. I left a message for a lady by the name of Helen. Essentially I told her that if I did not get a return call from a supervisor about my refund within 48 hours, I would file a complaint with the Attorney General Office of Florida, the BBB, the FBI, the Mayor's Office of Deerfield Beach and whoever else I could find to file a complaint. I also faxed them a letter, sending it to the IMMEDIATE ATTENTION: REFUND DEPARTMENT, basically stating the same thing (FAX 954.571.8197). That afternoon, I received a call from Worldwide, a lady whose name I could not remember. The lady told me that she had my check in her hand and she promised to send it out immediately. She told me to relax and be looking for the check in a couple of days. On Sept. 18, 2009, the check arrived in my mail box.
I believe Worldwide is a legitimate business. They sure make it very, very difficult for you to collect your gift and even more difficult to get your refund. My name is Jim and I live in Houston, TX. Good luck.

Read full review of BrandNewWorld.com and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
F
F
free sprit
Costa Mesa, US
Feb 06, 2010 12:31 pm EST

All victoms of these frauds must take their complain t0 government authorities who get paid by Us, tax payers money. Their job is to protect us from these such obvious scams, which I am sure they are all aware of it.
Need to open a calss action against this company and to follow up on it, and any attorney will be welcomed to open this case in floridas' courts and get whatever percentage or even whole money collected through court procedure. Attorney can easily find all these complais or even a web site to collect every bodies signiture. I am prety sure that there is hand of a politicion protecting this agency for Money. Otherwise, why after few years of complains, nothing have been done to this company. We should not let these blood sucker abuse us.
God Bless the protector

J
J
jyllier
Butte, US
Feb 03, 2010 8:31 am EST

help! i got scammed too. i sent $500.00 to take a vacation in hawaii for December, which they promised they had available. From June to Dec, i called and called to get answers and find out status of my vacation when i came to find out their Hawaii division either went out of business or bankrupt. I sent a certified return letter asking for my refund which they required to get your money back, but i got it returned back to me without being accepted on their end. fraud fraud fraud j from montana

A
A
Arlene Thomas
Tacoma, US
Jan 28, 2010 7:47 pm EST

Sounds good. I've copied this info and will try it out asap. Hope I'm as fortunate. I'm going out for my $766.00 refund.

ComplaintsBoard
S
11:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com questionable practices

We won a 3 day 2 night vacation voucher through a local car dealership promotion. I followed the instructions on the reservation form and called the 888 number prior to mailing in my request. They asked my age, husband's age, children's age, combined annual family income, and which major credit cards I have. I answered all the questions, then she wanted my credit card number. I asked why she needed my credit card number- this offer was for a free vacation and the reservation form indicated that I had to send in a refundable $50.00 deposit. She said she needed the credit card in her system before she could activate my reservation. She would not/could not answer why they needed that information in their system, and said if I wouldn't provide it, I'd have to call back later when I could. With so much fraudulent credit card activity and identity theft, I would expect an explanation from ANYONE who wanted my credit card number. I had no intention of paying anything on my card for a free vacation and did not want to freely provide my card number to them. She finally hung up on me! I couldn't believe it! Today, I was going on line to their web-site to see if there was any information regarding this requirement and I saw the multitude of complaints against this company!

Read full review of BrandNewWorld.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
4:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Travel scam

I was attracted by a birthday flyer (see scam1) which promised that I would be awarded 2 round trip air fares for attending a seminar in Scottsdale, Az (16427 N. Scottsdale Rd, Suite 145) in February 2009.
After the seminar, I was directed to submit a form to Worldwide Travel Center. The form required that I send a $100 money order as a deposit which I would get back once I completed the travel. I sent in the form and received another form (see scam2). This form required me to send in payment for the taxes on the flight and hotel accomodations for 2 nights. This required that I send in a money order of $146 along with various documents. After some time, I received the package back (less the money) saying that I needed to send another w-9 form for my wife. I resubmitted the package. After some time I received the package again; this time saying that I needed to send the package via certified mail. I resubmitted the package and after some time received the package saying that I needed to submit a copy of another credit card. I then called Worldwide Travel Center and talked with a representative; this as in June 2009. I said that I did not know what they wanted because the original form did not require a second credit card. I got no response other than I had to follow the instructions that I was sent. I then requested that my money be returned. I was told that my money would be returned.
I have waited over 7 weeks to receive my money. Over the past two weeks I have called Worldwide Travel Center repeatedly using various extensions and have always been routed to an answering machine which will only take a 15 second message. Well, I've learned a valuable $250 lesson. There is no such thing as a free trip...

Read full review of BrandNewWorld.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
F
F
free sprit
Costa Mesa, US
Feb 06, 2010 12:13 pm EST

All victoms of these frauds must take yheir complain t0 government authorities who get paid by Us tax payers money. Their job is to protect us from these such obvious scams, which I am sure they are all aware of.
Need to open a calss action against this company and to follow up on it, and any attorney will be welcomed to get whatever percentage or even whole money collected through court procedure. I am prety sure that there is hand of a politicion protecting this agency for Money. Otherwise, why after few years of complains, nothing have been done to this company. We should not let these blood sucker abuse us.
God Bless the protector

ComplaintsBoard
F
4:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Promised Refund Not Sent

We were given a "free trip" from these jerks and every time we tried to book our vacation they would send us back a note telling us the dates weren't available. We were never supplied with a LIST of unavailable dates nor would they call and ask for new dates. Instead we had to resubmit our request via FEDEX while their response would come via USPS mail, costing us a bunch each time we responded. This would also "reset" our request so we had to plan further and further ahead. We finally got fed up and asked for our money back because THEY could not live up to the terms even though their policy implied no refunds. They agreed to return our deposit - SIX (6) months ago! Many calls later and we still do NOT have our Money. We have even reported them to the company that uses them to sell their own timeshare products to see if that makes a difference.

Read full review of BrandNewWorld.com and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
S. Jipp
, CA
Feb 24, 2009 4:02 pm EST

The travel certificate for 3 days/2 night stipulates a 30 - 90 day advance notice and three destination choices. I requested an arrival date 60 days in advance during off-peak season in April. Also, two of the picks are were "off the beaten path." Being that two of the three picks (Kelowna, BC; Newport, Oregon; and San Francisco, CA) are not top destination choices among travelers, I assumed the company would be able to accommodate me. As it turned out, not one of the choices was available. Rather than offering other travel dates that included my destination choices, the agent began to list off various other cities that were available at that time. As a person who was thinking about using the travel incentives for fundraisers, I will definitely not be doing so - I used the experience as a test case, and thank goodness I did. After reading the other complaints here, it validates the reason the company has such a low level of decorum in terms of customer service over the telephone - sleazy would be a good way to describe the experience.

K
K
Kerby Ward
Trabuco Canyon, US
Jun 24, 2009 5:28 pm EDT

I donated my car to Kars 4 Kids and was given this offer for 2 free nights at a hotel with Worldwide Travel Center. I set up my reservation by phone and they took forever to send me my application returned because I didn't write my statement to authorize my credit card correctly. They wanted me to resend it along with my $50 deposit check and another "resubmission" fee check. I just stupidly did but now see all these similar complaints about this being a scam. In the mean time, they have my credit card info and authorization to charge it as well as checks made out to them. My travel certificates expiration date is coming up shortly so I don't doubt they will allow it to expire before sending any "real" reservation confirmation back. In the mean time, what should I do?

F
F
fed up nj
South Plainfield, US
Oct 19, 2009 3:01 pm EDT

I donated my car to Kars4Kids and never received my tax receipt. After waiting over a month, I had to call them and ask them to please send. When the information finally was sent they 'forgot' to include the free vacation voucher. I read the vacation information on K4K web-site and noticed the 3rd party travel agency kept being referred to as 'WTC'. This raised a red-flag as the reference of them was too informal. Thank god I did my research on the company. We all know the old saying " when things seem too good to be true...it usually is". The BBB should look into their business practice asap!

G
G
Goodintentions
New York, US
Oct 13, 2009 8:20 pm EDT

It is so sad that people who want to do a good deed become victimized by these thieves. How can anyone with a good conscience work for them, telling lies over the phone? I am sorry I ever donated my car to Kars 4 Kids. I am now in the midst of the runaround everyone's talking about. I was told I had a date of January 9th and I would be getting my confirmation letter by mail. The letter arrived today saying I couldn't travel on that day. And they keep asking for more fees. I've sent a letter to the BBB and to their president. I am going to Deerfield Beach in December to knock on their door! Why can't something be done to throw these bums out of business? Better to give your car to a needy family! Anybody thinking of donating to these creeps--HEED THE WARNINGS OF EVERYONE ELSE ON THIS SITE.

C
C
crowns68
Fayetteville, US
Mar 06, 2009 12:38 pm EST

it has helped me. I pray I don't fall victim. I just booked my trip for april in Charlston SC. I think I'm about to cancel

ComplaintsBoard
M
3:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com If it sounds too good to be true...

I wish I had looked up complaints before I bothered. I had a company come to "show" me a vaccuum, which I was told is a "clean air system". I was promised that I would not have to buy anything, just give my honest opinion of their product, and in return I would receive a free vacation. OKAY! We don't have much money so I figure what the heck--great deal, right? Wrong! After being accosted by these salesmen for two hours we finally got our vacation certificate and kicked them out of the house. But the certificate was as much trouble as the salesmen were. Forget about getting a vacation from these people. Worldwide Travel Center is a joke. I tried to call to make reservations to get a busy signal, over and over. Finally, I tried to register online. First I get an alert on my browser that they have an invalid security certificate. When I finally got around that (reluctantly) I couldn't make reservations for anything. It's just not worth the trouble. Just another scam. I guess the old adage rings true: If it sounds too good to be true; it probably is!

Read full review of BrandNewWorld.com and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
M
M
MarsC
, US
Jul 25, 2011 9:29 pm EDT

Traci, I am curious about this also. I'm quite skeptical, which is why I have not yet redeemed my "gift" validated 5 years ago. If I can get a vacation for $5 or $55 that would be worth it, but I'm wondering if that will really happen. Is it worth bothering to send in the form? Has anyone been able to redeem or am I wasting my time/money?

I
I
icart
Wells, US
Jul 10, 2009 6:24 pm EDT

Hello Consumers; Has anyone had any dealings with Carico International, Inc. and their Vacation and or Gift redemption form ? In order to receive a "Reservation Validation Form" They request a $5.00 Check or Money Order for "processing, shipping and handling" Then a 2-3 week period to receive the form. Furthermore once you fill out the form they request a $50.00 "refundable deposit" will be required. I always thought if I really really won something it was free. Correct me if I am mistaken.
Sincerely, Traci

D
D
DiB
Orangevale, US
Jul 10, 2009 6:08 pm EDT

I've been researching to try to get some questions answered about the "Terms & Conditions" of this so-called "contract". What contract? What do you mean one party must be "gainfully employed"? What has that to do with a "free" gift? I got no answers at www.worldwidetravelcenter.com. I sure I will get no answers from Rainbow Vacuum or Air Purifying System either.

After the intense, obnoxious, and way-too-long presentation for a $2700 vacuum, I figured I deserved this $175.00 "gift", but I can see now that I was right to be suspicious. Nothing is free. This $175 should have been considered their advertising cost (cheap!) and could have resulted in a positive feeling toward Rainbow and possible referrals, but now I think Rainbow and World Wide are both scammers and not to be trusted. And, don't tell me the salesperson didn't know. I got this upgraded gift when I said I wouldn't drink the case of soda she offered at first. Some upgrade!

Thanks to all who voiced their complaints. You've saved many people a lot of pain, I'm sure.

F
F
Frank D
Kailua Kona, US
Jun 17, 2009 6:09 pm EDT

Be REAL happy you weren't able to get through - those of us that did got taken for several hundreds of dollars and are still fighting them to get our money back - we've been at it for over 6 months...

ComplaintsBoard
V
4:35 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Scam and lies

Add our names to the ever growing members of the general public that have found their encounters with Worldwide Travel Center leaving a bad taste in ones mouth. Hear now our tale of woe. We foolishly went to a time-share presentation, mainly because of the 2 day/3 night offer. This was 6/20.

On 7/1 we called to activate the offer, many questions were asked, and we were asked for our selections. As we had none at that time we were told we had one year to do so. 9/1 we decided to head to Florida in late October. So on 9/2 we called to make reservations for 10/24 - 10/26, we gave three locations, and we given our third choice, Daytona, when asked we would get our confirmation, we told 7 to 10 Business Days. At this point no problems.

On 9/16, we called to ask where the confirmation was, we were now informed that no word had come from the resort, so we were to wait until the end of the next week, and if we did not hear anything that we were to call back.

On 9/26 the new company line was it was being passed to a supervisor, and we would hear soon. We were becoming somewhat concerned, as this was leaving a 3 day hole in our trip. 10/3 we called and informed lady on the phone that this was getting critical, if they could not get something soon we were going to have to make alternate arrangement, once again we were told 'Supervisor is handling it'. 10/9, no reservation, we now called and told Elizibeth, lady on the phone, to forget it, we could wait no longer, we were then passed to Supervisor 'Joey', who quite calmly stated that we could not cancel the reservation as it was beyond 30 days, when asked how one can cancel something that did not exist, he got somewhat belligerent and terminated our conversation. Now surprise, surprise on the very next day we get a confirmation email, for a stay in Daytona, and 'wait for it', with a Required Tour of the Property. Detailed reading of original agreement found not one reference to a Tour, and at no time in any conversation was a Tour mentioned, that would have been a deal breaker from the get go. And noted on email confirmation, that has now arrived 14 days before our arrival date, we must cancel 30 days in advance (Impossible) or location may charge credit card for full rate. We have to date filed complaints with FTC, Indiana AG, and Florida AG. Worldwide Travel Center is a pure con, they stall until they think you have no choice but to do as they say. But a contract that cannot be fulfilled is not a legally binding contract, for a 30 Day Cancellation policy to be enforced, confirmation must be given at least 45 days in advance, unless reservation was made less that 30 days from date of stay. Any charges made to credit cards can be treated as fraud, and with copies of original agreement, and email confirmation sent to credit card companies, all charges will be reversed. To all that have dealt with this company, we urge you to file your own complaints with your state AG, the Florida AG, and the FTC. If not, the rip off will continue.

Read full review of BrandNewWorld.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
10:13 pm EST

BrandNewWorld.com refund of $246.00

Offered airlines ticket and hotel for 2 nights any where in the USA for 2 persons. Required to send $50.oo deposit for each person refundable once returned from travel. Recieved letter of confirmation requiring choosing dates to travel and an additional $146.00 for airline and hotel taxes and completed w-2 with copy of credit card and copy of drivers license. As of 10/15/08 I called and requested a refund after presenting 4 tmes various travel dates and was returned not approved each times. I have called various times asking for my refund which I was told by one of there 3 associates that th check was processed on 10/20/08 and would be mailed out in 4 weeks. I have not recieved this check in the amount of $246.00 each times I have called they will not give me a date as to when the check is going to be mailed to me. I have mailed to them on 10/15/2008 a letter addressed to the attention of the person I spoke to requesting the refund check in which she said I was entiled to get my money back.

Read full review of BrandNewWorld.com and 2 comments
Hide full review
2 comments
Add a comment
W
W
W Huang
Rowland Heights, US
Aug 28, 2009 2:11 am EDT

how are you guys doing? i have paid by cashier check amount to $246. So far no response from Worldwide Travel Center.
Phone call always ended up with voice mail and no one contacted, 3 months passed by.
i should have read your posting before i got trapped into this fraud.

G
G
Games7
Miami, US
Aug 17, 2009 3:53 pm EDT

I too am dealing with the same situation. Did you ever get your refund? I am tempted to drive up to the actual office and request for my refund!

ComplaintsBoard
K
1:48 pm EDT

BrandNewWorld.com Fraudulent representation of free hotel certificate

I donated my car to charity via Kars-4-Kids and received a free vacation voucher good for 3 days / 2 nights at the destination of my choice (accomodations anyway). Upon phoning the travel agency to book my hotel, they asked for all my personal information including annual income as well as my travelling partners which is not necessary. They also asked for my credit card to secure a $50 deposit. This seemed a bit odd at first but I went along with.

After giving all my information, they asked if I would rather go to Florida as the three destinations they required me to give were probably all booked. I said I was not interested in that, to which they told me to send in my voucher with all the information I just gave as well as a signed statement of the following "I [my name], undersign authorize _______ hotel to charge my credit card [my credit card #] expiration [xx-xx] for the required security deposit."

I was then to mail all of this in as well as a $50 deposit mailed to Worldwide Travel directly.

Luckily for me I realized this was not right and did a bit of investigating to find out other people had been ripped off by this company already. I would just like to share my experience and file a complaint as this company is not legitimate.

Read full review of BrandNewWorld.com and 3 comments
Hide full review
3 comments
Add a comment
S
S
Sissy11
Chatham, US
Nov 20, 2012 9:05 am EST

Thank you all, I received a 3 day 2 night vacation voucher as a halloween costume contest winner. I was excited at first but my husband said it smelled like a time share and/or scam. Thanks to this website we have confirmed this.

S
S
Simone
, US
Apr 03, 2009 11:15 am EDT

The same thing happened to me when I called to book my "Free Trip" and I just didn't feel right about the whole thing. (Thus, the online search which lead me to this review). I have tried calling back to see if I could get another representative on the line but have been unsuccessful at this. I even left my number for someone to call me back 3 weeks ago with no result on that. I truly feel like this IS a scam and told the person that gave me the brochure as such. I feel very uneasy about the fact that I did give my credit info, but I do have fraud protection on that account. However, I will probably just forget this whole trip and cancel that credit card number. Thanks for your review.

K
K
karen
Allentown, US
Mar 17, 2009 6:50 pm EDT

Isnt this amazing, i also donated my car to Kars 4 Kids, thinking i was doing something good. i have the voucher but i havent even called the number yet, was planning on using it to go to Veagas for my birthday. This is aggrivating to know this company still exist. Put my name on that list for the lawsuit.

kare wilson allentown pa

ComplaintsBoard
N
11:49 am EDT

BrandNewWorld.com Worldwide Travel Center Scam

WORLDWIDE TRAVEL Center offers a vacation extravaganza of 3 days 2 nights is a SCAM! The rules are that the offer expired in a year from issue of the certificate. They ask for a $50 cashed check deposit per person going and never responds after you send in the check. Each time I call, I get an answering machine and no one calls me back. Also, when I do get a hold of someone from the center they claim to have sent out a package to the wrong address and repeats the mistake each time I get a hold of a rep. for a request to the correct address. I think they are trying to withhold the package until it expires on me. It is unfair and unjust. These people are here to fool you of your money!

Read full review of BrandNewWorld.com and 1 comment
Hide full review
1 comment
Add a comment
L
L
LIER
Harrison, US
Jul 12, 2009 8:06 pm EDT

I ALSO HAD VACATION TRIP 3 DAYS 2 NIGHTS, WITH A 250.00 DEPOSIT STILL NO TRIP OR REFUND . THANKS WORLDWIDE TRAVEL CENTER!ANY HELP OUT THERE I NEED IT CONTACT ME RJKUTER@YAHOO.COM

ComplaintsBoard
J
4:20 pm EDT

BrandNewWorld.com Scam

We received a call last fall from Worldwide Travel Center asking us to vacation in Branson, MO. The cost was $69.00 for the package so I bought it with the agreement to receive 3 days and two nights as another "free vacation", along with golf for two and a $30.00 voucher for a restaurant. We did the condo tour as the agreement stated we had to do. We did use the golf and the restaurant voucher but when we got ready to leave the restaurant I had left a tip on the table but when my husband went to pay they made him pay an $8.00 tip so I went back and retrieved my $5.00 I had left on the table. And we received the brochure for the "Free" (not so free) trip. Well, then today I called to make reservations for our "free 3 days and 2 nights". Well, I got a woman of whom I could not understand her broken "English". But I was able to tell her we wanted to travel on August 22, 23 and leave on the 24th. And my destination I wanted was the Dells in Wisconsin which is one of the many sites they list on their brochure. And that my second choice was Lake of the Ozarks, MO and then Branson as a last resort. Well, she told me that my dates were not available but that if I went on the 21, 22 and left on the 23rd there was availability. So I stupidly gave her my credit card number (which I was smart enough not to give her my credit card with a larger balance on it. I have gone to my bank and requested a card with a very low limit on it for internet purchases and that is the one I gave her... thank God.) Anyway, then later in the day I get a call from them saying that those dates were not available either and I needed to take my 3rd choice of Branson. I refused. I told her I had just been to Branson and did not want to go back now. I wanted the Dells. So they preceded to tell me I had to change our dates again if I wanted the Dells. I told her I could not change the dates again because my husband is a supervisor at his job and he had requested the new dates earlier and that he could not go back now and want to change it again. They insisted that we would have to change to our 3rd choice again. I refused again. Then I got very uneasy about the whole thing and told her to just forget it... of which they really want you to do. She then said they could put me in a hotel but that I would have to send an authorization for the hotel to charge my credit card and I said no way. Then she said for me to send a check to them and and authorization and I said no. Then I told her I did not want any part of their vacation offer if they could not honor my request. I finally told her to just forget the whole thing and that they had better not charge my credit card or I would have an attorney and the Attorney General in several states involved in this. She finally said they deleted my credit card information and it would not be charged. I called my credit card company and told them about this whole mess. They advised me to put a freeze on my credit card or to switch cards all together. I hope this helps anyone out there that is considering this company. They are fraudulent. And it is much more trouble than it is worth. Just go to Hotwire.com or somewhere and go that route. I got a hotel in downtown St Louis for $45.00 a night by using Hotwire... and it was the Hyatt Regency on the Riverfront. THAT is more like it and without any headaches... please take my advice and stay away from this company.

Read full review of BrandNewWorld.com and 2 comments
Hide full review
2 comments
Add a comment
E
E
E. Helm
Laurel, US
Oct 06, 2009 7:41 am EDT

I got a Worldwide Travel Certificate as a gift and decided to used it for my birthday. I had plan to go to Lake Geneva, WI in September. I sent in the form with my check. A few weeks later, I got a call from a service rep informing me that my request could not be fullfill. So I wrote a letter on July 7, 2009 to request a refund. I got a call around July 17th, saying that my refund was being processed and I would have my money back in 6 weeks. I called on Sept 1st, 2nd, 3rd, and 4th, left my name and number, no one has returned my call. On Sept 11th, I filed a complaint with the BBB.
As of today's date, Oct 6th, no one has called me, nor do I have my refund. I have an appointment to see my lawyer this week.

E. Helm

J
J
Jesse Warner
Murrieta, US
Sep 11, 2009 4:20 pm EDT

We were going to go to Las Vegas on one of their mailers, we got it as a promotion from an auto dealer. We tenativly booked a weekend and 2 or 3 days later said we wanted to reschedule for a different date. My wife wanted to talk to me about which date we would want to go, so she said could they call her back the next day. They claim to have called about rescheduling but never left a message. I called today to cancel and they had went ahead an proccessed the confirmationan and charged me 50 dollars. With over 30 days still to go on our original date they processed it without confirmation. The last recorded conversation that we had with the company was that we were not going on that weekend and needed to reschedule and they still processed the order.

They have no record of me agreeing to their terms and conditions but they are still holding me to them. They require a LETTER to be sent and after they receive the letter it will take 7-10 business days. all the complaints I have seen have taken 5-7 weeks and still no word.

So in short, once they have your card they will process a "hold" even when there hasnt been a confirmation. Nor will customer service actually service a customer. Not a company with any customer service. Just a company that is going to arbitrarily hold on to sticking to snail mail. Ive gotten better customer service from Time Warner and D-Link and that is saying a lot!

ComplaintsBoard
R
11:02 pm EDT

BrandNewWorld.com Fraudulent misrepresentation, breach of contract

On August 8, 2007, I received a postcard stating that I had been selected to receive "Two Roundtrip Airfares to Anywhere in the U.S." and "3 days, 2 nights at a hotel", and that I should call [protected] for details.

The postcard did not identify on whose behalf the promotion was being conducted, but had a large "Delta" name and Delta logo, and said "IN CELEBRATION OF OUR ANNIVERSARY ... You will receive at your request Two Roundtrip Airfares to Anywhere in the U.S.! ... Bonus 3 DAY / 2 NIGHT HOTEL STAY".

On August 9, 2007, I called that number and spoke with a man who identified himself as Patrick McKinna. He stated that I would receive a complimentary gift of 2 round trip airfares from the nearest international airport to my home to any major city with an international airport in the US, Mexico, or Canada, plus 3 days, 2 nights hotel accommodations for 2 at a business class chain hotel. He said that all my wife and I needed to do to get this gift was to attend a 90-minute advertising presentation by Global Services Network in Columbia, MD. He said that I would have no obligation to use the company or to buy anything.

The address he gave for the presentation was:
Global Services Network
9710 Patuxent Woods Dr., Suite B
Columbia, MD 21046

I asked him what conditions or restrictions, if any, there were on the award travel. He replied, "You would be responsible for hotel and airline taxes."
I asked for any other travel restrictions that he hadn't mentioned. He replied, "You can not travel on holidays, and you must give at least 30 days notice prior to travel."
I asked whether we get to pick the travel dates, he said "Yeah, I think so. They are a travel company, and they want you to take the vacation so that you can see what they have to offer.".

I agreed to attend the presentation.

On August 12th, my wife and I fulfilled our end of the agreement by attending the Global Services presentation in Columbia, MD. After the presentation, Global Services tried to give us a "Vacation Extravaganza" certificate from "Worldwide Travel Center" in Deerfield Beach, FL. The certificate had many additional conditions not in the original agreement (made over the phone), such as:
- we had to put down a $100 deposit, to be returned if and after we completed the travel,
- we could only travel on a Tuesday,
- we had to submit 3 sets of possible travel dates separated by at least 30 days, from which they would select one set for our travel
- we could not travel within 7 days before or after a holiday
- they could change the terms and conditions at any time without notice
- accommodations were subject to their availability
- accommodations might be a "motel"

We refused to accept that certificate, pointing out that it did not meet the terms of our existing agreement. They noted our refusal, but didn't do anything about it. They informed us that the telephone call in which the existing agreement was formed had been recorded, and that we could complain to the Global Services headquarters if we wanted to.

On August 13th, I called the Global Services headquarters at [protected] to complain about the bait and switch. I spoke with a man who identified himself as "Ryan". He took full details of my complaint, and promised to have someone call me back.

On August 20th, I had received no return call from Global Services as promised, so I called Global back at the same number. I spoke with a female who identified herself as Brittney. She saw in her records that I had complained on August 13th, but said that she did not see why they should call me back because, in her words, "we don't owe you anything." She stated that since I don't have their alleged promise in writing, I don't have any grounds for complaint.

After months of complaining to Global by telephone and through the Better Business Bureau but getting nowhere, I finally sued Global Services in small claims court for fraud and easily won.

Here is Worldwide Travel's vacation certificate:
http://www.worldwidetravelcenter.com/SALES/pdf/WWTC-VE-Brochure.pdf

Here are comments from other people who were victimized by Global Services:
http://800notes.com/Phone.aspx/1-800-413-5613

Here's one discussion of my experience with Global Services:
http://groups.google.im/group/misc.consumers/browse_frm/thread/616363807ba78078/48ce9731bf1054a3

Here's another discussion of my experience with Global Services:
http://groups.google.com/group/misc.legal.moderated/browse_frm/thread/cd8c8246c0766a72

Steer clear of Global Services and their partner, Worldwide Travel.

I can be reached at [protected]@yahoo.com but change the nine to an n.

Read full review of BrandNewWorld.com and 1 comment
Hide full review
1 comment
Add a comment
B
B
biddybo
Prospect, US
Nov 07, 2008 9:04 am EST

You go Rembrandt ! I think that was VERY nice of you to tell of your experience with this awful company. I also read your filings on the /link removed/

VERY WELL DONE!

Now maybe consumers won't feel helpless when trying to recover money lost to these scammers.

You should feel VERY good about what you did and you give everyone on here some hope!
We can benefit signifigantly from all of your hard work as you tell of your experiences step by step.

I personally thank you for all of the info. and like I stated above, it just gives hope to consumers who were sucked in and lied to -to know that yes, they don't have to accept that just because they are only one person.You can go up against big corporations and prevail! We look at you and see that it's been done.

The key here is preparation people. Have all of your i's dotted and your t's crossed. All your ducks in a row. Then go and file. Be accurate, be concise and don't confuse the judge with too many details, tell of your experience in a calm assertive manner without name calling or wild accusations. Be honest and sincere and you just may prevail.
Believe me, Judges do converse among one another, so they do hear about fraudulent companies. Especially ones that have been brought before them or their collegues before. This also, may give you a better shot at victory. Keep the amt. you are asking to be awarded at a reasonable rate. Asking for thousands of dollars when you've only lost a couple hundred is USUALLY NOT considered reasonable.

So, what are you waiting for?

Get all of your info. together and GET STARTED! REFUSE TO BE HELD HOSTAGE TO the unreasonable fees charged to your acct.'s ETC..ETC... Not to mention all of your time lost to try and recover what was basically stolen from you.

ComplaintsBoard
M
10:04 am EDT

BrandNewWorld.com Bogus Travel Offer

Donated our car to Kars-4-Kids and got this 3day 2 night travel offer. The company will not guarantee a reservation over the phone. Have to send in a $50 deposit. They then claim to choose a hotel which gets our deposit but will not tell what the hotel is. We then contact the hotel to get it back. Glad to have read this website because it sounds like a scam. They're not getting a dime from me.
Shame on Kars-4-Kids for doing business with a company like this. Tried to call them twice to complain but was not successful.

Read full review of BrandNewWorld.com and 2 comments
Hide full review
2 comments
Add a comment
I
I
Irene B.
Novato, US
Jun 11, 2010 8:31 pm EDT

Thank you to all of you for reporting these shameless people. I was about to send the money, because I also donated a car to Kars for Kids. I hope they get caught for taking advantage of honest people!

R
R
RowenaS
, US
Feb 24, 2010 5:15 pm EST

Guess what! I was in the same boat as this person. donated a car and got this as a "benefit". I sent my $15 for renewal of expiration date as we couldnt use it last year. Now that we are ready to go, I decided to first check their website to see if they have other locations to offer. And I saw all these complaints. Now I realized I never got a confirmation from them for an extension but I did see my $15 check cashed. This is scary. I will try to call Kars4Kids so they will stop using this. In 2000, I also got scammed by a travel offer based in Florida, costing me a hard-earned $300. gave it as a gift to my in-laws. I was so embarrassed. It should have rung a bell.
Glad to have seen this website!

ComplaintsBoard
J
10:52 am EDT

BrandNewWorld.com Free Arline Tickets

I received a postcard offer of "free round trip Airline tickets for two from any Airport in the US to any Airport in the US". We called and learned that we would need to go to "a no pressure to purchase" presentation lasting 90 min. Was sent a letter confirming this and listing what we would receive for attending, which included not only the Airline tickets but 2 nights hotel accomodations and a free 7 day car rental. We went. When we did not buy we were given a contract with more hoops to jump through and disclaimers than it would be worth, including the submission or $175 refundable fee paid as US Postal money order before we even started. We would be paying all kinds of fees and taxes not included in the offer, etc. I think you get the point. The time o the travel is up to them and they can change airports and rental locations to suit themselves. Everything has to be handled by mail which gives you little chance to get questions answered. You must use the travel in order to get your refund of the $175 back. I wonder just how many people send this in and just give up after the frustration of the back and forth through the mail. None of this was as represented in the initial card or following phone call or confirmation letter. We did not learn of the conditions until after we attended the presentation. I consider this a scam.

Read full review of BrandNewWorld.com and 5 comments
Update by Jerry Parks
Apr 15, 2008 10:56 am EDT

I received a postcard offer of "free round trip Airline tickets for two from any Airport in the US to any Airport in the US". We called and learned that we would need to go to "a no pressure to purchase" presentation lasting 90 min. Was sent a letter confirming this and listing what we would receive for attending, which included not only the Airline tickets but 2 nights hotel accomodations and a free 7 day car rental. We went. When we did not buy we were given a contract with more hoops to jump through and disclaimers than it would be worth, including the submission or $175 refundable fee paid as US Postal money order before we even started. We would be paying all kinds of fees and taxes not included in the offer, etc. I think you get the point. The time o the travel is up to them and they can change airports and rental locations to suit themselves. Everything has to be handled by mail which gives you little chance to get questions answered. You must use the travel in order to get your refund of the $175 back. I wonder just how many people send this in and just give up after the frustration of the back and forth through the mail. None of this was as represented in the initial card or following phone call or confirmation letter. We did not learn of the conditions until after we attended the presentation. I consider this a scam.

Hide full review
5 comments
Add a comment
A
A
Annette
Leander, US
Feb 11, 2009 10:03 pm EST

I, too, went to the Bon Voyage Travel office in Austin, TX.for their 90 minute sales pitch. I was awarded two "free" airline tickets that will cost me $200.00 plus additional taxes and fees. Money orders are to be USPS and sent certified. Then I am at their mercy, because they can deny or change my departure plan. On top of that, I will be claiming my winnings, that they say is valued to be approximately $2, 000-$3, 000. Those are some extremely expensive ticket values.

I did not get any of the free gas gift cards offered by Freebee Gas and cannot get in contact with them via the email address or phone number they gave for me to contact them.

Annette

K
K
Kathy
,
Aug 13, 2008 6:05 pm EDT

I totally agree with the hassles we have received from this company. We have returned the reservation request at least 6 times by 'certified mail'. They do not combine their questions, but send them one at a time. Their policy of not being able to schedule within 7 days of a holiday is absurd. I am sick and tired of trying to schedule. I would like them to tell me which dates are available! FREE? No way, this is turned in as income. They require your SS# to send to IRS. You will get a 1099 and have to claim it.
I have participated in other "timeshare" talks for free gifts without dissapointment. This is truly a scam.
I will NEVER recommend this outfit to anyone.

K
K
kelly
,
Aug 12, 2008 8:14 am EDT

We originally bought into this whole thing because the free travel certificate was given to us by a seemingly reputable travel agency. I was about to send in our money order deposit for $50/pp for 2 plane tickets and a week's accomodations but now I'm scared to b/c i don't want to throw away $100. crap.

S
S
Senia
,
Jul 10, 2008 12:45 am EDT

July 9, 2008 appointment Bon Voyage Travel Survey at Austin Texas office.
Fortunately I decided to Google WORLDWIDE TRAVEL CENTER, and saw all the negative feedback.
Exciting Vacation Getaway! Bon Voyage Travel 7000 MoPac Suite 2000 (2nd Floor) Austin, TX 78731, Toll Free: [protected]. Invitation to travel survey. Two Round -Trip Airfares and 15 minutes early bird bonus: 7 Day Car Rental or $200 Gas Voucher- FreebeeGass.com missing suite #, different zip code,
red flags or $100 Dining Certificate.

B
B
Bert
,
May 16, 2008 11:57 am EDT

We received an offer also for 2 free roundtrip airfares to a major international airport of "our choice" within the US. This offer was made by World Wide Travel, Blue Springs, MO. A similar operation to Worldwide Travel Center, in other words a scam.
These operate under different names in different locations, until too much negative news becomes known about them. Then it's time for a change!
But for crying out loud people... Have we not ALL learned early on in our lives:
IF IT SEEMS TO GOOD TO BE TRUE ... IT MOST PROBABLY IS ! ?
Wake up already. Nothing comes for free. These folks count on ignorance! If you can resist telemarketers, you can easily resist these stupid offers! It's called SHREDDING! No more getting burned! Good luck.

ComplaintsBoard
V
4:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Scam and cheating!

I'm glad I listened to my inner voice, didn't ignore the red flags, and checked with [redacted] before I mailed off my money and credit card information! I phoned the company to make my reservation. The agent (obviously from India, but falsely claimed she was located in 'Florida') told me her computer could only bring up available reservation dates in Nevada and Arizona due to a computer glitch. She said my only option was to mail my reservation form request in. In direct conflict with the instructions on the reservation form, she told me I had to include a $50 check, along with a handwritten statement as follows:

'I, ______(my name), the undersigned, authorize __________ (they fill in name) hotel to charge my credit card_____________(enter my credit card information) for the required security deposit.'

This reeks of FRAUD for customers to be forced to give an undisclosed hotel free reign to charge your credit card for unauthorized charges, just in order to have your vacation package honored! There are so many complaints on [redacted] against this obviously unscrupulous company, I have no intention of mailing my reservation form in. Instead, I plan to file a complaint with lawyers and settlements. I suggest all of you file a complaint with this website, as you may be contacted by an attorney. Cite the complaints on complaintsboard.com, and suggest a 'class action lawsuit.' Also, file a complaint with your local Better Business Bureau, and contact your Attorney General and request that they file criminal charges against this company for fraud, theft, misrepresentation, and bad business practices.

Thanks to all the others who posted warnings about this company and saved us from becoming potential victims of this company.

Read full review of BrandNewWorld.com and 25 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
25 comments
Add a comment
M
M
Michael
,
Jun 27, 2008 12:38 am EDT

Company returned airline voucher application, claiming it was not mailed by USPS Certified Mail. It was, in fact, mailed correctly, using Certified Mail, thus making fraudulent claim and refusing to process legitimate application..

D
D
Dellis
Tipp City, US
May 19, 2008 4:52 pm EDT

Vacation award stalled with three returns of information mailed. Approaching deadline on offer. Asking for Social Security Numbers and copies of two credit cards, both sides with no explanation. I doubt the security of my personal information.
Per reader, I would gladly join in a class action lawsuit against this company and it's affiliates, The award was from Global Travel. I have received no help from these people.

N
N
Nabil Hannalla
Huntington Beach, US
Mar 25, 2010 2:35 pm EDT

Got a travel Document to use in Hawiee, when I send it to the location printed on the travel doc, returned back unidentified

T
T
troy A byner
Dorchester, US
Nov 10, 2009 12:13 pm EST

I mailed !0.00 off on ![protected] and it came back to me I looked them up on the website and called THEY KEPT HANGING UP ON ME

W
W
wanda3456
Parachute, US
Apr 12, 2010 4:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

NEED TO GET A REUND BECAUSE IT WAS NOT AUTHORIZEDOR WILL HAVE TO FILE A CLAIM AGAINST FOR FRAUD

R
R
Roseann Amato
, AW
Nov 02, 2014 10:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ended up involved with this horrid company from a fax that came in to my place of work. It said to "call [protected] to reserve" so I did back in June of 2013 and spoke with supposedly someone named Steve Bryant at X-786. They also listed a Customer Service number of [protected]. After paying the $69pp to the Travel Center, and $300pp for a trip to Hawaii to Omaha Travel (they claim to have nothing to do with each other but we all know better), I got travel vouchers that said to pay Another $398 to Infinity Travel - the requirement to pay this amount was Never disclosed. So they just keep telling you to send more and more money and when you call them they just say that they aren't responsible for the other party's business. So there's The Travel Center, Omaha Travel and Infinity Travel so far. So I'm out $738. My daughter and her boyfriend also spent some money with them. I reported them to my State Attorneys General office (Florida) and they can't do anything to Omaha Travel (who has the $600) because they can't find them. The Travel Center actually responded and said they'd refund the $138 - minus $25pp - for what I don't know - IF I'd return the vouchers in the same condition that they were received. I told them I'd be happy to - for a FULL refund and they refused, and said they had nothing at all to do with Omaha Travel. I don't want to return them and then have no real proof of anything. If anyone knows how to get back at Omaha Travel I'd really appreciate it. The address The Travel Center gave was 14301 First National Bank Parkway, Suite 100, Omaha, Nebraska, 68154. Ph [protected]. Of course, there was no answer there. I'm up for a Class Action Lawsuit!

J
J
John Spear
Temecula, US
Dec 02, 2009 12:35 pm EST

I just called the [protected] number for World Wide Travel Center in Florida after reading negative comments...it is 12/2/09 Wed and the lady answered was very nice a little hard to understand...she asked for my verificiation certificate # and I gave it to her...She said it was not valid...I just got 2 certificates from GMAC dealership here in TEmecula, Cal for 2 free vacations for 3 days and 2 nights...She wanted to switch me to somebody else or something...and upon questioning her she informed me that a New Company, Trips Incentive got the number and thaat World Wide Travel Center is out of business...she was so sorry...so I am going back to the dealership with information and give them this information
Someplace here I will demand several weekends vacations for this effort
No longer is business...just got these certificates in November 09
John in Temecula, Cal

J
J
Jacksonville, Oregon
Jacksonville, US
Oct 20, 2009 1:09 pm EDT

Ditto all of the above. I submitted my application, check, and all of the information that the company asked for only to have it all returned without explanation along with a form letter asking for exactly what I had submitted plus a $3.00 fee for resubmission. I then Googled the company to find all these complaints about the same problem. I have submitted complaint to the Better Business Bureau.

B
B
B1lessluv
Redford, US
Aug 26, 2009 2:39 pm EDT

I was contacted and like a dummy I confirmed my routing number and they put a check through on my account for over 140.00 I call and Call and they never have the manager call me back then they say the checks in the mail.. HELP! My account is now in the neg. B1lessluv@yahoo.com or call me.. [protected]

J
J
Jamison, D
Boise, US
Jul 29, 2009 12:46 pm EDT

Why has there not been a class action suit against these people? They required us to send in a US Potsal money order and would not accept anything else. That is federal is not something we can do through that?

ComplaintsBoard
V
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrandNewWorld.com Free travel scam!

Worldwide Travel Center - www.worldwidetravelcenter.com

I won a free vacation from Zangara, Dodge in Albuquerque 3 Days and 2 Nights free vacation from Worldwide Travel. I called to activate the vacation within the 15 days as stated on the brochure, but the Customer Service Agent that didn't speak English told me that Zangara, Dodge hadn't registered my number, yet. I asked to speak to the Customer Service Agents Supervisor and/or a a co-worker, so that I could better understand. The Customer Service Agent refused to let me speak to a co-worker or Supervisor or to somebody that I could understand and put me on hold pretending to get somebody else for me to talk to. I researched this company on the internet and found that there have been several complaints. It appears that Worldwide Travel Center is telling consumers that dates for hotel room availability are not available, so the consumer sends their registration card again to Worldwide Travel Center. Worldwide Travel Center calls back and tells the consumer that their date selected is not available, but another hotel room is if the consumer agrees to participate in a free 90 minute timeshare presentation. It is really deceptive advertising. It is kinda like "Here is a free token, but all you have to do for it is run around the mountain 3 times." It really isn't worth the time that it takes to keep mailing, the postage and envelopes, the telephone calls for a savings of up to $175. If I go on vacation, then I like relaxing vacations and not that kind of annoyance. Consumers are better off just paying for the Hotel room directly to the Hotel, then waste that much time on a scam. I would also rethink buying products of any Vendor that purchases Worldwide Travel Center 2 Nights and 3 Days free vacation. I believe it might be an indication that the Vendor itself lacks the research ability, quality and care. What does the Vendor really expect in purchasing from 5 to 20 dollars per brochure for a 2 Nights and 3 Days free vacation? The Worldwide Travel Center 2 Nights and 3 Days vacation is just a link to a 90 minute timeshare presentation that because Worldwide Travel Center tries to hide this from the consumer, the consumer can spend too much time on postage, envelopes, telephone calls and rearranging their schedules.

Read full review of BrandNewWorld.com and 20 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
20 comments
Add a comment
G
G
Glad I found you
Lancaster, US
Aug 01, 2012 4:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank you for all your posts regarding World Wide Travel. My husband and I attended a presentation on Sunday and after turning down the $10, 000 and the $7, 000 package we signed up for a $3500 one week vacation package with lots of perks and "hot weeks". When I got home I was disappointed to see that the cruise they offered could only be used from Sept to Feb. I'm a teacher so that knocked out all my available vacation time. The plane tickets had similar problems. I figured it was no big deal, I'd just book a cruise for my family using my membership discount rate. The next night I had a horrible dream regarding this decision and when I woke up I decided to google their company name. Holy cow, I couldn't believe all the negative posts and BBB score of "F". Luckily we are still in the 5 day cancellation period and didn't give them a dime of money. I cancelled this morning and changed my debit card number to ensure that they do not charge it ever. They opened a new CC for me and they don't have the number to it, so they can't charge it. I appreciate all the posts.

C
C
ConstanceV
Windsor, US
Mar 20, 2012 11:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wow! I donated a car and got the 7 night voucher which requires me to pay $200. The first caveat was that no where could I find an actual list of hotels that accepted this voucher. The list is forthcoming after receipt of the $200. Why hide it? I am not that picky but I do have some standards, like not wanting to stay in the local crack motel. Strike one. The red flag raised, I then surfed on over to the Better Business Bureau...hmmm...no listing. After playing with the name a little, I found Worldwide Vacations, llc (now INC) with 7 complaints with in the last 12 months, closed because they have changed their name. Strike two. Further research led me here, where you fine folks have told your tales of woe. Strike three. I will will certainly not be giving my C.C number or my Social (yikes) to anyone over the phone. I did get a $500 tax credit for the car so I believe I will stop while I am ahead. Has anyone actually gone on these vacations?

A
A
Andy Kidess
Placentia, US
Jan 25, 2012 5:18 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It is all scam. Stay away. Run as fast as you can. This company is bunch of fakers.
They ripped me off with 308 dollars that they were suppose to refund me back but did not. It has been over 4 months.
Addy Kides

S
S
sahaira
Halifax, GB
Oct 28, 2010 10:06 pm EDT

I have been awarded a holiday from worldwide vacations. They were saying on the phone that it is for 45 pounds for up to 6 people and a destination of your choice. I am really confused now looking at this page. I am dont know if it is a scam or not. I am really confused

N
N
no scams for D.
, US
Oct 16, 2010 8:35 am EDT

I have also been involved in one of these scams, but I figured a way out of the time share session.If you go to the presentation intoxicated then they aren't allowed to pitch the time share idea to you because your mental state isn't right to make the decision. I know it sounds crazy but my ex and I got suckered into a time share everywhere we went (Daytona, Orlando and keywest)by the time we got to our 3rd time share in key west we decided we needed to have a couple drinks before it so we could deal with it. Well when we got there they knew we were feeling good plus we had drinks in our hands. The girl at the front desk told us we couldn't do the time share presentation because of us drinking and just gave us our tickets for our sunset cruise! We were so happy and we told ourselves if we would have known that we would have started drinking at our first time share presentation (lol). So yes people there is a way around the boring miserable, stupid presentation!

Z
Z
zanatomy
, US
Apr 18, 2010 9:25 am EDT

I was also scammed by 'Worldwide Travel Center'. They took my $100 registration fee and didn't do anything to help me with getting a vacation except for asking for more money. I really hope the money they stole from consumers is taken away from them

C
C
clank17
Providence, US
Oct 01, 2009 5:09 pm EDT

Hey, I am realizing this scam. I was emailed a promise of a free vacation for 90 minutes of my time. After the 90 minutes plus, we explained that we had to go and could not give a company that we never heard of $10, 000 right now, the guy started yelling. He called us meatheads and said "we are done here". When we went to the front desk to check out, he came around the back and was swearing at us dropping the F bomb and calling us ###s. We waited patiently for him to finish and a girl came out and gave us our certificates. Well, I thought that was the end, but it was just the begining of a huge scam. Now I can't get a resevation without sitting through another torture session or I can pay $$. How is that free? They need my cc # and $50 just to make the reservation. They say it is refundable but when I asked, "when do I get it refunded, (during the trip), do I have to sit through another presentation to get the refund back", she could not confirm. These people are tricky. They know exactly what they are doing. Class action!YEAH, I'M IN.

C
C
C Ackerman
Auburn, US
Aug 17, 2009 5:42 pm EDT

I was scammed also... Can't get my trip, can't get my money back, can't get calls returned. I would be interested i a class action lawsuit also. How do we do that?

T
T
trips
nmb, US
Jul 09, 2009 7:01 pm EDT

I recently signed up with a new part of World Wide Travel Center called TRIPS to push thier new product and get commission. Don't be fooled it is the same company pushing the same product. Only now it is an MLM and a Pyramid scheme. The idea is to make it difficult to get the vacation so people don't end up using it and they rake in the millions. They are now a typical pyramid and pushing people to sign up friends for their $50 $250 and $500 package deals to join the business.
I luckily got out a few days later.

T
T
Tim
, US
Aug 25, 2008 5:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I gave cars4kids my car, they came and towed my car, i supposed to receive me tax dedeuction receipt in the mail, and 3 days vacation voucher.. Its been over 4 month and nothing. I keep calling them and they tall me ther is nothing in their records..

I'm so upset, but i am helpless as i have no prove i gave them the car...

Anyone can assist here ?

Thanks
TN

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

BrandNewWorld.com contacts

Website

www.brandnewworld.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with BrandNewWorld.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BrandNewWorld.com Customer Service. Initial BrandNewWorld.com complaints should be directed to their team directly. You can find contact details for BrandNewWorld.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about BrandNewWorld.com. Discuss the issues you have had with BrandNewWorld.com and work with their customer service team to find a resolution.