Worldwide Destinations Services / Fraudulent representation of services
In September of 2009 I received a post card advertisement for a free cruise for 2 people if we were to attend a sales presentation for a vacation club called Worldwide Destination Services in Tampa FL. Remember people, if its to good to be true it usually is! So I convinced my wife to go and assured her that we were not going to buy a thing. And we wouldn't have if there wasn't some sort of guarantee that we could get our money back if we did not like the services. Well we were wrong, the sales pitch was okay, the prices and demonstration of what was available was pretty good, the rest of their performance and delivery on their commitments was horrific. The so called 365 Day Money Back Guarantee was nothing but a scam and fraud. WWD and its employees never intended to ever give anyone their money back if they were dissatisfied with their services There can't be many, if any, people satisfied with WWD's level of unprofessional and poor customer service not to mention the sub standard products they offered which were not even close to what they portrayed in their sales pitch and promotion. This company has done nothing but lie about its capabilities and services. I caution all to choose wisely if considering doing business with WWD.
The fraud only gets worse as you go down the rabbit hole with this group. They coerce you along to fulfill your contractual obligations by purchasing one vacation package through them. Then after you comply with all the requirements stipulated in the refund process WWD will approve your refund and then claim they went out of business. How convenient after 6 months of trying to get our money back they say they have fallen on tough times and can not refund our 100% guaranteed investment. Once again not taking responsibility for their actions and living up to their signed contractual commitments.
I am sure there are legitimate companies out there in this industry and people who actually do what they say they will do after taking your money. This company is not one of them and all they have done is give the vacation club industry a bad reputation. I for one will never trust one of these companies again and as more people get burned, and more good hard working people post their true stories on these sites, that industry will die along with the good and the bad involved. Sad story yes, maybe someone inside the industry should do something for all the folks who have been ripped off and assure us that this type of fraud and unethical business practices will be dealt with in a legal and appropriate manner.
Thank you to all who cared enough to read this complaint. I encourage all of you to stand up for your rights, get involved when a wrong is done and reward those who provide honest and value added services to your lives. These are the people you can trust, don't take them for granted or expect them to perform at the cheapest rate. You will get what you paid for, sometimes a lot less...