July 27 at 1:39 am There was a wire transfer made with my debit card to Philippines. I did not do these transfer and the have been making several to this same country. i had made a wire transfer with Transfast and canceled it. Someone from Transfast security called to make sure of my information to refund the transfer money back to my debit card. Ever since then these unauthorized transfer had been made on my debit card. PLEASE refund these transfers to my bank because I did not make them. I am a victium of theift.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
If unauthorised payments have been made using your bank card, please contact your bank immediately. If you suspect your bank details have been used to make a transfer using WorldRemit, please also contact us at firstname.lastname@example.org so that we can investigate. Security is our highest priority and we take all such cases very seriously.
Hi Dana, thank you for your update. We're really sorry to hear about your situation, and will support the investigation in any way we can.
@anonymous1 Hi there, please send an email to email@example.com so that we can investigate this for you. Kind regards, the WorldRemit team.