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Worldremit / disabled account

Belgium Review updated:

hello ive been trying to contact your office here in Belgium and UK but none of them was responding.just to have clarification on this matter why my account is being disabled?.ive been using worldremit for so long.and today I just sent money to philippines and your office was successfully taken the amount of 3, 000.00 pesos in my bank account but immediately I received this notice stating my account was disabled.and why is that?.I lost enough load in my phone contacting your office so please
response and clarify this soon.thank you.
my case :[protected]

1. Dear E...

Thank you for using WorldRemit online money transfer.

Your transaction for PHP 3000.00 is being processed and a confirmation including the transaction number will be sent to you shortly.

Should you require any further assistance, please visit our FAQs here

Thank you for using WorldRemit.

Kind regards

2. Dear Mrs ...

Thank you for using WorldRemit

We regret to inform you that your account does not meet our approval criteria and we have therefore suspended your account in accordance with our terms and conditions. Unfortunately we will not be able to provide you with our services for the time being.

If you have any queries on this decision or anything else, please do not hesitate to contact customer support through our website.

Best Regards,

WorldRemit Customer Service

Au
Jun 08, 2018
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Comments

  • Kr
      May 18, 2019

    My boyfriend tried sending me money from USA to Kenya through mobile money transfer but i didn't receive the money .
    this was the first time using world remit.he checked the status and it said it's pending, after a few minutes the account was suspended.
    what was the reason? and can we get the money refunded? kindly check transaction number 40272199 . the money is really urgent and we need help!

    0 Votes
  • Ma
      May 30, 2019

    I just spent all day creating an account because my package was on hold and then asked me for another £400 to insure it I’ve paid it today the same day i opened the account and now I’ve been disabled from the account no notifications or anything they’ve told me I’ve to wait 7/10 days until I’ve got my payment back WOW

    0 Votes

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