World Wide Van Lines / Awful company
First they were 5 days late picking up our furniture akthough they stated they had a strict two-day window for picking up, requiring us to stay at a hotel since our waterbed had been drained and taken apart for the pickup. Then we had no idea when it would arrive from SC to NH because neither Darrel Lawson nor Haley would return our calls and the foreigners they hired to deliver our furniture and all our household goods and clothing decided to travel to several other states and make other pickups and deliveries first, the 1.5 to 2 day delivery time we were told ended up just under two weeks ! Our lost rebate from moving out of our apartment late and hotel and meals cost due to WWVL's lack of follow-through came to $ 920.00 thus far and still no movers had showed up ! Then the movers called at 6pm and wanted to deliver at midnight that evening, but we said no, it would be too dark, so they said first thing in the morning. Fine, the next day they showed up at 3pm, very hungover and demanded an extra $300 cash before unloading anything. None of our furniture was wrapped or padded as should have been according to the contract - the movers refused to assemble the bed according to the contract. They just said that our contract was with WWVL and not with them. I had to call the Police in as they were going to leave with my furniture unless they had the $500 bal. due and an extra $300 all in cash. Police found driver with suspended license and noncomercial truck. Police convinced them to unload with a compromise of $160 extra and they quickly shoved all boxes in a pile, those marked 'fragile' on the bottom and damaged our bed while throwing the pieces to the floor. And that was with Police intervention ! WWVL are just scammers that hire the cheapest jobbers they can find and never return your calls after they have your upfront money. STAY AWAY FROM THEM.