World Gym — Contract Dispute
Back in January of this year (2011), I joined a gym called Maximum Output. After receiving an error in billing, I called M.O to see what was going on only to have the woman answer World Gym. I said excuse me? And she went on to say that M.O is now World Gym. I do not know what has happened since I've joined the gym but either World Gym has bought out M.O. or they went out of business and World Gym took over, I am not sure. I never received a letter, phone call or e-mail about this which is my first frustration. 2 weeks later after having that error cleared up, I called up there and spoke the manager to have my membership cancelled. I do not like World Gym or it's location and do not feel it is fair I should pay for a membership for a gym I never signed up with. I tried them two years ago as a free pass with a friend and wasn't a fan then and I am still not a fan now. The manager said he wasn't even sure as to what was going on but he could not do anything for me since I still have time left on my membership.See the Top 10 Worst Complaints in Fayetteville, GA I understand that but my time left was with M.O, not World Gym. I never plan on using their facilities especially since I didn't like them then and had no idea that my membership was transferred there to begin with. I find it highly unfair I cannot get out of a contract with a gym I never signed up to to begin with. Well that was all he could say/do and was extremely rude about it, even more reason for me to cancel that membership if thats the level of customer service I'm going to get. So I called the World Gym in Peachtree City and spoke with the manager there who said she couldn't do anything but gave me the owner's email address and said I would have better luck explaining my situation to him. I've emailed him twice and have no heard anything back. I do not want to pay for a membership at a gym I never signed up with to begin with! I'm not asking for money back or anything else, just that this membership be cancelled. It's absolutely ridiculous that this is how they conduct business and treat "new" clientele.