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World-Florists / Fail to deliver complete order

1 United States
Contact information:

Late December 2008, I order flowers and balloons for my mom's birthday. The flowers arrived on target date however the balloons were not there.
Well, what's a birthday without balloons ? I complained directly with world-florists website customer services and the only response I got was:"We will check what happened with the three ballons. Thanks "...
Never heard from them since.
No refund and no balloons. I am very disappointed with the service and response of the customer care department.
There is no phone number to call, no address to write just one e-mail address that one could just choose not to respond.
This is a rip off and no where to go.

Ma

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