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World Education Services (WES) / poor customer service and not returning my original documents

1 New York, NY, United States
Contact information:

I started my evaluation with wes at 10/20/16 and the site says it will take 7 days for your evaluation but at at 10/24/16 wes service says that your documdnts are not valid for evaluation so i send them my original documents of high school which i need it back after evaluation.
On 10/28/16 they send me email that we cannot proceed your evaluation.
I said fine return my original documents back as soon as possible and cancel my evaluation and have my refund they haven't replied to me for anything
Very poor customer service i want my original documents back because that's the only verfication for my high school education

Ku
Nov 2, 2016

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