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Worklife Rewards / False Promises

1 6600 North Military TrailBoca Raton, FL, United States
Contact information:
Phone: 561-438-4800

Ever since getting my Worklife Rewards card from Office Depot, I have had a problem. First someone else registered with my phone number according to Office Depot, so they received my Rewards. Then I was told I would be mailed $16.72 in writing, which later changed to $18.82. Needless to say, I never received these rewards, so complained to the BBB. Office Depot came up with excuse after excuse and kept contradicting themselves with each letter I received from them. They told the BBB I refused to deal with Customer Relations, yet the letters I received were from Customer Relations. They also said a family member would assist me in getting my rewards, which they later changed to the Store would help me, but failed to inform me, proving fraud on their part!

Ei
May 11, 2013

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