WordSmart SAT/ACT test prep software / RUDE RUDE RUDE customer service rep
Very rude customer service rep REFUSED to give me a return authorization number so I could return my product that came with a full refund guarantee for any reason. She did not give her name, would not let me talk to her supervisor. I called three times and she was the only one that answered the phone. I have never encountered this kind of abuse from a service rep. I will NEVER purchase anything from WordSmart and will tell everyone I can not to either.