Wordsmart and Smartprep / Fraud Both are the same company
The Office for both WordSmart & Smart Prep center. The "BUILDING" name is still WordSmart! The Gen Manager for both companies is Gina Payne... if you want a refund start there... or drive by the phone-room/office,
Business Hours - Customer Service
Monday - Friday 8:00am to 5pm
Business Hours - Sales
• Monday - Friday 7:30am to 9pm
• Saturday - 8am to 6pm
• Address: 10025 Mesa Rim Dr.
•San Diego, Ca. 92025
• Phone: [protected] ---Wordsmart & Smartprep
TO THOSE OF YOU WHO HAVE CONTACTED THE COMPANY IN AN ATTEMPT TO RETURN PRODUCT OR DISPUTE UNDISCLOSED CHARGES:
Contact your credit card company immediately!! I had this happen once before where the company was uncooperative, rude, and stated that I had missed the return cut-off when I did not (they calculated from the date the order was placed, not the date I received the order - which was an 18 day difference). My credit card company told me if I had made a concerted effort to resolve the issue with the company and not gotten anywhere, they would suspend the charge until it was resolved. The charge was taken off my statement and I was never re-charged. JUST DO IT ASAP AND DON'T WASTE TIME.