Woodsprings Suites / payment being taken twice

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I have stayed many times with this hotel company because I travel for work and I have never had an issue like this. when I checked into my room I paid ($351) with a debit card for 7 nights in a double bed room. The manager and front desk came to my room two days later stating that the payment was never received. When my bank statement also showed the money being takin. They were telling me that I had to pay for another week for my room or my pregnant wife, 4 year old, and I would not have a place to stay. I did not have the money to pay for another week at this time. My stay at this hotel has been the worst bar far of my 2 years traveling and staying in hundreds of various hotels. the staff is extremely rude and makes you feel unwanted. with attitudes and eye rolls every conversation! and Random Invasive room checks.

Woodsprings Suites

Nov 17, 2017

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