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CB Insurance Services Review of Woodmen of the World Insurance
Woodmen of the World Insurance

Woodmen of the World Insurance review: pay more for policy then benefit 27

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2:04 pm EST
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This is the short version. I have a flexible life insurance policy with Woodmen of the World. I have many and complex issues I am dealing with, but right now I will just list one. I was sold this policy never having been told how rates go up and could get astronomical to the point where I am paying out more then the death benefit. Has anyone had this experience? I have more complaints on their deceptive practices which I will eventually list.

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27 comments
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June Lynn Owen Lee
, US
Nov 14, 2022 10:42 am EST

I am a widow and I got a call last week from a new agent for my policy. I bought a policy when I was younger and because my Dad said Woodmen was a good insurance company.

I thought if something happened to me my husband and babies would be okay. Now my kids are grown and my husband passed.

The new agent I met with told me my insurance premiums will have to be increased because of inflation and My policy would be for a smaller dollar amount. I was told when I was younger that this policy would last me in my older years but that was a lie!

I wish I had gone with a more reputable company. Highly disappointed. This company is fooling everyone and has no integrity.

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Tiff 85
Houston, US
Oct 19, 2022 6:59 pm EDT

I have had life insurance with this company for years. Loved my prior agent. I get a new agent Carrie Orrick which I would have never met had it not been a chance that she was visiting my husband about wanting him to change his current policy. I have had the same policies for years and I check my mail one day and have a letter saying “As you requested woodmen would be drafting out money that I DIDNOT request not didn’t give consent to such. So I speak with customer service and they say they will have to send it to agent office which by the way is in Haleyville AL for investigation before I ended my call I requested for no bank drafts and I was told it was fixed also I got her supervisor number which is Bevely Maze which I called follow day and left a call back message when I spoke with her I explain the problem she as well as customer service reassured me that the policy I didn’t request nor authorize would be changed back to prior policy and I told both that I wanted woodmen to not ever take anything out of my bank and that I would pay by mail so I did request a paper bill but guess what that was last week and I go to check bank account and they took money out

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Ralph Balof
, US
Aug 25, 2022 10:52 pm EDT

I was sold a flex life in 1996 , was told if I left the refunds with the company as additional premiums my cash value would be nearly 35,000 dollars at age 70 and policy would endow at age 96 and pay the face amount.I have original policy that s shows that. Now I’m told cash value much less and policy with end at age 78 and have no value . Not happy with Woodsmen

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Taken In Tennessee
, US
Jun 13, 2022 12:35 pm EDT

Family members were sold Flex life policies under the guise of being Whole life. Now, the policies are expiring , and or being canceled because the cash value has been eaten up due to low interest that was never mentioned when the policies were sold in 1991.

Taken In Tennessee

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JoeyD51
Fruit Cove, US
Aug 11, 2021 12:41 pm EDT

I have been with Woodman Life since I was in my early 20's. I was told, ha ha, that I would receive all my money back when I was older and the policy rate would not go up. Well now that I am almost 70 they tell me there is no money to pay the stupid high cost of insurance on me and I have to pay them my standard $150.00 per quarter and another $650 dollars to keep my policy active. After probably paying them $25, 000 for the insurance premiums now they want to get me to go away since they might have to pay the for the insurance if I should pass away.
This is a rip off. I understand now that as you get older it costs more to insure you as they MIGHT have to pay you for the premiums you have given the over the years. I was young and needed the insurance when I was in my 20's and then as I got older and had a family too but the fact I was told all my money was going to come back to me when I was older is a LIE! Do not get a policy with these Salesmen Oriented ripoff...

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amygotscrewed
MURRAY, US
Feb 10, 2021 11:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

I started with a whole life policy with a large investment from my husband's life insurance when he passed away. Went through 4 agents in 4 years (that should have set off warning bells right there!) and the newest one convinced me to go move to a "flexible premium adjustable indexed life" policy that he assured me was a better product. Now instead of going up the value is constantly going DOWN. To the tune of over $1, 000 so far. I was scammed and all I want now is to get out.

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garlin
, US
Jan 17, 2017 9:41 pm EST

My rep. said I needed to up date my policy. He said that the money I built up would carry over to the new policy.I had a 40, 000 policy and he said I would have to take a 25, 000 for the price I was paying.I ask about the money that had built up and he said it was carried over on the new policy.I thought if I cancelled the old one I should of got that money.Is he right that it was carried over?

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Nell Oswalt Naugher
, US
Dec 25, 2015 12:19 pm EST

This is not an "agent" issue but a company integrity issue. They apoligized but didn't pay my taxes. They keep your money all those years and premium rates go up and benefits go down when you get old. It's a scam.

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Cece23
, US
Dec 16, 2015 7:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

My father purchases insurance policies on himself with his grandchildren as beneficiaries. We were told the funds could be accessed for any need--braces, school, medical, etc. After dad's death, the agent tells me that the funds are locked until the kids are 18. The "tax free" money is being taxed each year, and the withdrawal at 18 will have a capital gains tax.
My son turned 18 a month ago. Numerous SNAFU's with paperwork on WOW part have prevented a payout. I am now consulting a lawyer to transfer my daughter's funds.
I feel like the agent targeted my dad, an elderly widower. I am contacting the Louisiana Insurance Board but feel nothing will be done.
NEVER buy anything from this company, specifically Jena, LA, lodge.

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Charlene Howell Reese
, US
Aug 20, 2015 9:41 am EDT

Please read the following warning regarding purchases of life insurance. My mother purchased two “Adjustable Life Certificates” from Woodmen Life many years ago. The expectation as told to her by the agent was that the income on the money she paid would pay the premiums on the policies. When the economy tanked, things changed. She paid several thousand dollars on each policy annually, at least as far back as 2006. So, in the long run, she paid much more than the death benefit. Earlier this year, we had to place her in hospice care. We received an invoice for a payment due on May 1. We met with the agent, who said we needed to pay this amount to keep the policies in force. We sent a check in mid-April. Sadly, she passed away on April 30. It is our feeling that Woodmen Life should have refunded that payment, as it stated it was due on May 1. Well, they refused. Their letter stated: “Premium payments for this type of insurance plan are credited to the cash value fund of the certificate. Since the premium payment was received prior to death, it was credited to the cash value of the certificate. The cash value is included in the face amount of insurance and is available to the member during their lifetime. However, this means any premiums paid that are credited to the cash value are paid out as part of the death benefit as stated in the contract language. The cash value is not an additional death benefit.” I did contact the Insurance Commissioner’s office, who contacted Woodmen Life. They still refuse to consider refunding the premium. There is nothing we can legally do. We can certainly live without the money – it’s the principle. I’ve been told by a very reputable source that these policies are not a good investment. There are many other policies available from reputable companies for pennies on the dollar compared to what these cost. So, if you’re considering life insurance, I would advise you to seek legal advice BEFORE purchasing a policy. And if it’s an “Adjustable Life Certificate, ” DON’T DO IT!

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ClydeWSelf
Flowery Branch, US
Jun 23, 2015 5:34 pm EDT

Actually, they would not pay the next day. My brothernlaw signed up for a policy, gave them a check and died just weeks later, the day after Thanksgiving, at 41years old. They sent a refund to my sister for theone month premium he paid and two and a half years later they are still refusing to honor and pay. Do not be deceived, they are not out for your benefit. Their main purpose ist o make money, not help you or be there when tragedy happens. They are a business seeking profits, not the helping of people. This is not an "agent" issue but a company integrity issue. So a mother of two small children struggles to get by while, I am sure, executives drive nice cars, live in nice houses, and dont worry about how to pay their bills.

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chellendes
Nashville, US
Sep 02, 2014 2:15 pm EDT

tbone1956, the product she bought is legit. It's a universal life policy. All life insurance is based on mortality credits. Some people live longer than thought and some die earlier than thought. That's why you have to be in good health to get a good rate. The good health leads underwriters to believe that the person will live a long time. The beauty of the product you inquired about is if you are in good health you qualify for the better rate of return. If your friend's mother dies the next day after the policy issued, Woodmen would pay her beneficiary $271k. This is one of the best products on the market for passing on weatlth income tax free!

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tbone1956
Germantown, US
Jun 13, 2014 10:39 pm EDT

My best friends mother bought a policy from Woodmen & I have no idea what it's called so maybe someone on her can help me out & tell me if they think she has been scammed. She put up/invested $200k about a yr or yr & a half ago & made her daughter the beneficiary. The rep told her if she died right now her daughter would get $271k. That's a huge return for only 1.5 years. But the rep went on to explain that if she lived 10 more years her daughter would get $280k. That sounds unbelievable to me. How can a beneficiary get $71k more than was invested in as little as 1.5 years but that amount ONLY increases by $9k after an additional NINE more years? What kind of crazy policy is this & is it legit?

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starla myers
, US
Nov 27, 2013 2:35 pm EST

hello my mother had a policy that came directly out of her account please don't do that cause it will keep going up but the face value keeps going down and doesn't pay anything when she is 96 so just put the money you want to pay directly in your own bank account

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freida72
New Orleans, US
Oct 06, 2013 2:31 pm EDT

month

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freida72
New Orleans, US
Oct 06, 2013 2:27 pm EDT

hello my name is freida sharp i seen my hard working granfather give this company 10s of thousands of dollars a mounth to this company for 40 years when it came time to cash in policy they told me i would only get 152 dollars to this day ive never seen a dime of the 152 dollars where did my grandfather money go wow please i would like to know hmmmmmmm i think it was pocketed

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serioulsy concerned
Meansville, US
May 13, 2013 11:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am curious as to whether anyone who took out a Universal Flex Policy on thier children in the 80s, has had any problems. For 20 years I have been led to believe, and told, that the policies were mine, when in fact, they became the children's policies when they turned 21. Reps came to my house and told me I could cash them in. However, since the policies are not mine, I cannot cash the policy in or anything. This is misleading and I think WOW is trying to lose the policies so they will never be cashed in. Please comment if other reps have told you the policy is yours and you had no idea it became your child's when they turned 21.

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Debra Shepherd
Lawton, US
Dec 20, 2012 2:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My husband purchased a life policy from Woodmen about 25 years ago. It was sold as a life/annuity combo, and he was encouraged to deposit as much money as possible, which he did: about 4 times the premium amount every month. At his death in 2008 Woodmen denied payment or reimbursement beyond the face value of the policy, even though at least twice the face value had been paid to them, in the guise of an annuity vehicle. I had my attorney, and my finanacial advisor review the policy. Neither of them could decypher it. The state insurance commission ultimately dicided in Woodman's favor. I complained up the chain to Woodman's main offices. I found one commpassionate representative who verbally confirmed to me, over the phone, that Woodmen actively encourages policy holders to pay more than the premium amount, and it is a rip off. The representaive followed with "Sorry, I will not repeat that statement again." I do not understand how they get away with this, writing policies that neither my lawyer nor financial advisor understand, yet fly by the state insurance commision. It is the worst kind of theivery, done to people at the most vulnerable times in their lives. May God have mercy.

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Justice69
Seffner, US
Mar 04, 2012 4:43 am EST

I have also contacted Woodmen concerning the "churning" of policies and placing new members in other lodges not close to their home. I have personally spoken with Danny Cummins personally and he down right lied to me at a Jurisdictional convention, My father had a $50, 000 life insurance policy and when he passed away the agent had forged his signature on a $5000 annuity. I was a former employee of Woodmen and the state manager gave us training on how to forge signatures so that they would not be recognized as forged and also classes on how to churn a policy and have the client keep the same policy for 2 years until it no longer showed on the books as churned. We have no records of the thousands of dollars that we have donated to the youth camp and there is now no youth camp. The problem is that the company requires mediation before a law suit can be filed and most attorneys don't want to invest this time and money.

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barts
, US
May 17, 2011 5:55 pm EDT

Wow, John Smith9, how do I get a copy of that tape?

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dmancini32
Lakeland, US
Feb 01, 2011 3:16 pm EST

I think it would be fairer to say your agent, not Woodmen of the World was deceitful. This is common in every company. I believe that's what separates the genuine from the disingenuous agent. They sell what benefits them and not you.

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John Smith9
Aynor, US
Dec 10, 2010 8:49 am EST

Woodmen are the biggest liars out there, I have Danny Cummins and others on tape proving it. If you have a Universal Life Policy, you are screwed due to their "fluctuating" interest rates. The company may be non-profit, but yet look at what they do to turn a profit and how much they pay their reps? Their top 40 Reps earned over $80, 000 each of you money last year! They are the biggest liars out there in the fraternal insurance world. Did you know that if you become a rep with them, if you don't last a year you have to pay back all commision? Did you know that there rep's are cutthroat and will almost kill another rep to prevent them from making a sale for a lodge member? I have proof of all of this in voice recordings and video from my useless year and a half with this company...yes they do pay 6% on enhancers, but God forbid you withdraw any of that money before 5 years is up or you will be screwed. My best advice is find another company, they are nothing but leeches, and their lodge are set up to do nothing but leech on the people you know to draw them into the same trap!

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Fact of Life
Des Moines, US
Oct 12, 2009 12:03 pm EDT

I was sold a ROTH IRA tied to a FIXED Annuity. I asked what the rate of return was. He said 2.75% is the guarantee but right now it is getting 3.9%. So I signed up. I got the certificate with the fine print. First month it gets 2.6% after that 1% guarantee. Woodmen of the World lied to me.

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nwid
East Meadow, US
Sep 21, 2009 12:51 pm EDT

Woodmen is very reputable. I've had my policy for years and have dealt with them since 1975. My ex and my son also sold for them for awhile.

Check with your State Manager. If you can't get anywhere, call the main office in Omaha. They are very accomodating. It is very possible you had an unscrupulous agent. It happens with all companies.

Good luck.

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Steve411
Boone, US
Jul 27, 2009 12:13 pm EDT

Your "Rates" didn't go up. If you get a flexible life while interest rates are up and then over time national rates go down, your gain on interest may not be enough to cover the cost of insurance with the small ( minimum) premium you started out paying. You have to put more premium in to keep the balance. It is called FLEXIBLE Life. If you wanted level premiums you should have got a whole life. I'm not an expert but I have bought life insurance and I take it as my responsibility to know where my money is going and how it gets there.
No deceptive practices, sounds like you just misunderstood.

Steve in NC

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Tim in NY
Mooers, US
Apr 15, 2009 1:19 am EDT

Depending on when the certificate was written, there are a lot of factors that could be effecting it. Rates do not go up. Interest rates, however do fluctuate. If a certificate was sold at minimum when the interest rates were double digits in the 80's or 90's - when the government told us that interest rates would NEVER go down - there's a good chance that a certificate may be in trouble. This happens. If someone takes money from a certificate, this can also be a factor. Justin is right, the best thing to do would be contact an Area Manager for help in sorting it out. The rate never goes up - but it may take more money to properly fund it - other solutions may be available too - See that Area Manager.

Tim in NY

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Justin In South Carolina
Easley, US
Mar 27, 2009 11:16 pm EDT

Actually, I have had woodmen policies since I was 9 years old and have been very pleased with the service and rates. I would suggest talking to the area manager if you have a problem. You can contact your area manager directly by putting in your zip-code at the website.

Justin In South Carolina