Wish
reviews and complaints

I ordered the FINISHING TOUCH FLAWLESS BROWS. When my package arrived yesterday, it was the FINISHING TOUCH FLAWLESS for removing facial hair. It was sent from:
MR.ZHAO XIANGUOJI Xi'an international port land port bonded building
XiAnShi SHAANXI 710026

THANK YOU IN ADVANCE: I would like the received the Finishing Touch Flawless Brows since that is what I ordered.

MARY YELTON
5002 TONY AVENUE
GASTONIA, NC 28056
USA

I order a 10.1 tablet that ya'll sent to the wrong address, it went somewhere in Az...it was supposed to come to Alabama.I think you should look into this before I put a law suit on you, I want my DAMN tablet that I order NOW, I order it on 7/8/18, and I want my money back also, you said if it don't arrived on time you would give me my money back and I can keep it when it comes in, but you send it to another State, in Az.

I have been trying for days to get WISH to give me a return address for the item I ordered. I get an email pretty fast, but the link does not work. They want a picture of the item when the picture is right there in the description. My phone does not take pictures and I don't care.

I need to return this item, but I guess no one there speaks English, or if they do, they are idiots who do not understand.

I have done everything they told me to do. But no return address. The phone I ordered is no longer needed for my husband because he died .

Did anyone else have this problem. The phone number does not give you any inforamtion except a website and the website offers no solution either. I emailed them again and said that if no address is provided in 48 hours, I will contact the BBB.

Anyone else have this problem. debbi

I ordered a bra that took weeks to arrive. When it finally did arrive it was not what was pictured and was three times too small. I requested a refund twice and they State they are supposed to respond within two to three days yet no one has responded to me and I have yet to receive a refund. This company does not stand by its promise of a 30-day refund and is very unprofessional.

I ordered the 8 channel KKmoon DVR kit for $153.00 on the 21st July, when got the parcel on the 30 July they where only 4 cameras only in the box and a ͏Ta͏x invoice for $54.00 dollars this is not what I ordered and the 153.00 was taken out off my account already so where is the other $99.00 dollars gone to . Please can you sort this out . I have spoken to wish servers and they have cut me off and there will not deal We me as they have still got my money of $99.00 missing, international Air Waybill no [protected]

I have never received my item and ordered it back in June. They took my money and have not refunded me. Stay way from this company!. They are not a real company and will take your money. You also can not get a live human on the number they provided because it doesn't exist. This company is out of China. They are not based in San Francisco that is just a cover.

I made two different orders one was just hair extensions and they came with the right ones the second one was also hair extensions and also jewelry the extensions came but no jewelry and they were dark blonde no light blonde so wrong color I ordered 100%human light blonde 18" hair extensions. So I would like to exchange them, and I never got the jewelry I ordered with the hair, please help me get it my husband who has now passed away picked it out and I would love to have it now, thank you for you help in this matter I look forward to ordering again 😀

I made a order on wish payed for the item was given a tracking number for the item and never received the item I was supposed to have gotten the item on July, 8th and it is now August, 7th I called the post office and they said they don't have the package I would like your company to find out what happened to the package and either resend it or replace it if not found.

U people should be so embarrassed and ashamed of yourself how is that you refuse to provide a valid phone number so costumers can find out what is going on.why would you want to have all these complaints that's not good business so ur has write email so ur company doesn't have to deal with us I am waiting for my refund money 💰 of$127.00and my orders which should have been here

They send me emails telling me my item has been delivered, didn't order these things But am being charged for them. I live on disability a fixed income and cannot afford any of these items. I want my money back! And didn't receive any of these items they say I did?don't know what to do? I've sent emails to these people but I get no response. Please help me, tell me what I should do? Report them to the BBB? They have a phone Number but no one answers& can't leave message [protected].

On aug 2nd i placed an order with wish i was so excited items i have been wanting well when i placed my order it said it didnt go thru so i tried it again and it went thru. From past expierences i decided to call my card and sure enough wish pulled double the money. I was upset so i tried contacting their customer support. I explained to them how they took 800 from my account for duplicate orders and i wanted one order just refund one. Well they cancelled my one order because by now my order form said one order was refunded yet that was not true it was not refunded my card company said they hold the money fir five days so they cancelled my one remaining order and did refund me 398. I am livid i wanted the 398 refunded i specifically told tgem i wanted one order so my money for the first order is still missing and i have tried to order again and now uts sending me to this sight it wont take my card. My card is not stollen i really like wish and i know if i coukd actually talk to someine than i could straighten all this out my mom aunts cousin daughters we all order fron wish i would hate for everyone to think they are dishonest now i would like tge 398 back and beable to order with my card please

Someone on July 24th charged our card $104 and we never made a purchase at all never actually so there is no way our card number was on the account I have given the last 4 numbers of card there are two so we don't know which it was on but gave them and zip codes sent them bank statement an I had to do all of this over last 10 days and they send me response can you tell me what card you used... I don't know for sure can you tell me what the purchase was . Can you send bank statement all these things every couple of days look through the emails it's ridiculous I am getting different people with same questions just worded differently. THAT is a lot of money out of our account and we never got or even ordered from you
I got out of work early to make some calls only to have found 4 different customer service numbers and the last one said you don't help people on the phone ! Customer service people there has to be a real person on the end from time to time. If you would like all the names of the people i have "emailed " I certainly will. I need to know what the purchase was the iterm/s where it was shipped and when it was shipped.
The last email the person said there were to many transactions to determine mine he wanted zip codes last 4 numbers and bank statement even though I provided all that before I sent it and I am holding again..
My boyfriend works out of town and he relies on his card I am trying to avoid all this I am afraid someone has compromised our card but I Need to make arrangements and get money out an too him before I shut it down.
I told him in last email there is one person that was a houseguest for couple days few months back and she is the ONLY person I know that has a wish account . I asked them to find that account and tell me if she did that . I'm still waiting of course and I am extremely disappointed if you are going to do just on line problem resolution then be able to handle the volume of emails you get a little two sentence reply for info . then another and then another just dragging the info out of us. Then waiting 2-3 more days for response between each one of them to get back to me, not good customer service in my opinion . I NEED resolution on this . Bottom line my card was charged . I purchase no items never have an I need that 104 dollars I had to short my rent because of this
Thank you
Debbie Martinez
Tim Pierce

I placed an order with wish to the total value of £65 I didn't receive any of the things, That was about 4 months ago, I have sent them a number of emails and they said I had to reply within 30 days of not getting them, I did all that and still they won't refund my money, what a joke they were presents for family and friends, I am not happy about this and all I want is my money fefunded and I won't be shopping with wish any more,

I placed an order back in May I have NOT received over half of my order it is now August, They tell me it is too late to request a refund! Nor will they deal with the items that have not been shipped! So much for the $130. Bucks I spent! THIS COMPANY IS A SCAM! I have requested for the attorney general to look at the business and see about keeping them from doing business in our State!

on July 25 2018 you show that I placed an order #5b592693b5ec991bc31a0f52.
this is incorrect, I did not place this order or any other orders since July 1 2018.
You deducted 131.00$ from my bank account using my Visa debit card ending in 4466. on July 27, 2018 . Please refund the amount of 131.00 to my account. Do not ship me any further items. Please cancel my account and delete any information you have on me from your site. My name is Maria Baldwin, address is 1806 Glatt dr.
Arnold, Missouri 63010. I have filed a dispute with my bank, Midwest Bank Centre,
8020 Forsyth Blvd. Clayton, Missouri, 63105

I have been a good customer of Wish shopping network. I order a A4 Led artist thin art stencil board light box tracing drawing board plate set. in June. I still have not received it. I go to check my orders and when I get them I will comment on them and say when they were delivered. On this date I ordered a lot of things. I received them but not this item. I would like a refund. I gave 12.00 dollars for this item
item number 58d47d0b2c963557c5e99d0

I have been using Wish for a short time now, their platform is great though it needs major changes for Merchants operating out of the UK. They say they will keep your payments unless you use a Wish approved merchant, These merchants are listed on their page. When you try to open accounts with these UK Shipping operators they redirect you to their sister sites, I tried DHL and it sent me to iPostParcels. So i decided to use parcelforce and as my package was small i was advised by parcelforce to use their Royal Mail International Track & Trace. Royal Mail is a link on their page and at the bottom of the parcelforce page it states, ©Parcelforce Part of the Royal Mail Group.
I then used the service and uploaded the tracker number but it keeps returning saying use a Wish verified shipping operator. I purchased my shipping from a link on the page that Wish directed me to so i do not see the issue. It appears to be no less than a scam of some sort .

Hi, my name is 'Sue' Susan Jennifer Ryan of 13 Adonis St Mount Sheridan Qld 4868 Ph [protected] previously of [protected]@virginbroadband.com.au and now homeless.[protected]@gmail.com. I am receiving emails for the correct address which is 'homeless.[protected]@gmail.com' but when I went to order from you last night you still have my old email address of '[protected]@virginbroadband.com.au' and it said my invoice will be sent to that address. Can you delete [protected]@virginbroadband.com.au from your system please as this email does not exist anymore. I have tried to do this but it will not allow me, so I would appreciate your help.

Please contact me on homeless.[protected]@gmail.com if you have any questions.

Thank you
Sue Ryan

I ordered a phone case on the 8th of July. My case was suppose to arrive by the 27 of July. All of a sudddn my shipment date was changed to the 3rd of August, with no warning. Today is the 2nd band I have yet to see any update to my product. What the hell is this. This is no way to do buisnesss. I am extremely disappointed with this service. I really like wish but this is ridiculous.

Although this is advertised as android google immediately locked out. Apparently it is not a licensed product! It is useless to me. The freight company, freight systems china have stuck their sticker over the original one so I am unable to see the original shipping details. I have been on google to find out your details but ended up going around in circles. I require return details and a full refund. The only number I can see on the packing is [protected] which is the sender's reference.