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Every time when I tried to submit my payment, this message will appeared.
Before this, I received a message asking me to send my photo ID and photo of my debit card. I have sent it several times but did not receive any response.message appeared Lately, the abovementioned -"There is something wrong with your user account. Please visit https://www.wish.com/payment-issue to resolve this."
Please let me know what is going on with WISH.
This is happening with all of you because you all are sending fake refund requests...they detect multiple refund requests and then they block your account..
Wish is filing lawsuits against people who they suspect are filing fake refund requests...so people please beware...
I’ve made 1 refund request. When the app made a purchase without my permission that I caught and canceled. They tried to refuse to give me back my money on a fraudulent purchase so I contacted my bank and told them that I did not make the purchase and they blocked Wish from LITERALLY stealing my money. That was in November, but they had zero problems with me making purchases in December and January. Now they won’t return my emails (in English at least -_-)
That's [censored] bc in 2 years I asked for 2 refunds and hv spent thousands of dollars. And this hat happened to me so that's straight [censored]
Do not send Any ID or bank statements to anyone. Sounds like fraud to me. Will too much crooked criminals out there. No one asks for this for a refund.
I'm having exactly the same issues as the rest of you and it's really annoying. I've ordered from them before but on checking my account I now find that one item I ordered from 2017 has still not arrived due to ' delivery problems'. If I were you lot I'd just forget you ever found the site and cut your loses as I'm going to do .
The same thing happen to me tol and its have been a very long time this keep popping up
Try this:
- Go to the Wish account
- Change your current e-mail address to another one of you (e.g. whishworkaround4711@gmail.com)
- Confirm the new e-mail
- Close the Wish Account
- Create a new Whish account on your PC or MAC without using the app, with your e-mail address
- DO NOT USE THE APP, and you could make your order
This works for me
I want to know what is wrong with my account? Just until recently I have NOT HAS ANY PROBLEMS ORDERING FROM YOU GUYS. WHY AM I NOT ABLE TO ORDER FROM YOU NOW?
I rally want the wool I brought know looks like I wont get it.
What the hell is going on with Wish? I am having the same problem as everyone else but nothing is being done to resolve the issues. I just received a message that I left items in my cart. No sh##! I would like to pay but “Oops there’s a problem with my account. I can’t get it resolved by myself!
this problem is also be here
Ayuda Wish.com / hay algo mal con su cuenta de usuario. por favor visite https://www.wish.com/payment-issue para resolver esto. No se que hacer
Why? I wonder. Wish is supposed to give real attention to customers, but I feel that it is not so. I have always used my credit card and paid in advance for orders placed. Sometimes I have not received all the products ordered, but I have accepted this due to the distance and probable Border Customs situations. But I see that not only myself, but many other Wish clients are in the same situation. Why not give us, clients who have been with Wish for several years the attention we require? I have sent several times the documents required and there has not been a serious answer from Wish. I feel this is not a fair client treatment. Just a lazy computer handling of our so many messages sent with the information required by Wish. You must have, I think, the previous orders placed by me, all paid in advance. And Wish showers my computer with everyday publicity of products which, of course, I cannot buy. Will we ever get an answer giving real personal attention? I will very much appreciate the true possibility of your help. Yolanda
Mines hasn’t been working for days now.
Has anyone gotten their account fixed? I’ve been trying for days with no response from wish. Anyone know what’s going on? Not everyone is having problems.
I have been trying work a week now everyday and still not working.
I keep trying to change my account credit card because I got a new card and it keeps saying the same thing also… Oops somethings wrong with your user account. There is no way I’m sending a bank statement to a site like that… I’m such a good customer I don’t know what’s wrong I’ve gone to this Health site nothing works I’ve been reading everyone’s comments but I’m not really sure how to fix this
No soccer September 2018 and still Feb 2019 same mistake, error
Me tooo
It seems like wish.com doesn't need our business anymore. It gave the run-around for the same reasons as stated above but never got resolved. This started more than a year back (late 2016). This after being a regular customer with them for 1+ years with my orders being shipped all over the globe.
Their support stinks - I got at least a dozen of their copy-paste support messages where each rep just repeats what the previous one had said. Sending info (that too sensitive IDs) and talking to support did not help.
I have moved on to other vendors, suggest you do the same.
I’m having same problem
hi, can I have any site that are good from u
it says theres a problem with my credit card info, l ordered before with the same card
Yes, same issue few days now...
Yes same issue. Payment is not accepted. How to solve this. My mail-id is kunduru.kovid@gmail.com
Am tired of writing ok If u don't allow me to shop on wish I can go to another website buy.
Same problem on my end.If they don't want or need business from me just let me know I'm a phone call away
Am having problem about my payment issue anytime I want to register for payment they said I should visit https.//www.wish.com/ payment issue to resolve this. Please what should I do now to resolve it, because I really needs those items.
Thanks.
Same problem on my end!
I keep getting the same message. I have dealt with your company for a good while now and have had no problems paying for items . Now I keep getting message there is a problem with payment. Can you help please?
Same problem here!
I am getting the same message and was ordering items and always paid for them. I have not had a problem until the past couple months every time I try to order something I get this message. Please fix it. What is going on? Thank you
I'm experiencing the same issue.Maybe they have other customers that spend more so they are trying to weed the rest of us out of their business I think I'll check out Amazon
I really am upset what problem is there with my account your payment is always available why can't I pay for my products it keeps telling me something is wrong with my account my bank said no problems on their end the money is there what is wrong with my account wish.com?i am a loyal costumer to your site I have been on this site since you came online why are you doing this to me fix this issue please it not fair or right I need this fixed now it's really upsetting me
I have ordered many times using the same card bomber and address I want to order something and it keeps asking for new card number what is going on with wish.com
What kind of issue do you have with my account I sent my money through paypal they approved it, so you got your money, all my info is correct that I sent you (wish.com). so what kinda of problem do we have? If you would please get back to me on this matter and let me know what up.
P Capul
drpipeua364@yahoo.com
I too M having exact same problem but mine only occurred upon my trying to use klarna
Wish.com wants a bank statement, but I use Paypal now they refunded all my Christmas presents and my account is blocked? I sent them a statement from Paypal and told them Paypal verified me when I payed with them. (Or I wouldn't be able to pay them?) I was a good customer.
I also had discounts for cybermonday and group purchases I lost all of these discounts if I ever get cleared?
I'm looking for another site like this anyone know one? I'll take my $500 there.
Every time when I tried to submit my payment, this message will appear: "there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this. Please what should I do then. I have something I want to buy.. But I could not.
Me too they want a bank statement but I use Paypal now they refunded all my Christmas presents and my account is blocked?
They first asked for drivers lisense then today asked for bank statement no way am I gonna sent either they have their money from my card I just want my purchases!
Me too the same happening to me i dont understand what is wish doing to their customers
Keep getting messages to contact customer service sent bank statement several times and all I get back is email I sent them If there not going to let people order they shouldn't be on line
Me too they want a bank statement but I use Paypal now they refunded all my Christmas presents and my account is blocked? and my Cybermonday discounts are gone! They keep sending me the same message. Too bad, I recommended this site to at least 15 friends. Now I'll recommend they stop using it.
I wont be sending them my bank statement no way.
Every time when I tried to submit my payment, this message will appear: "there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.
This is the first time i order some articles from your shop and I can't pay it with my mastercard . First I had to send your helpdesk issues of my bank witch I don't have because it the first time I order., And then I tried it with my laptop and got the message above : there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.
Can You help me ? What must I do ? I had to log in with my facebook account. Thank You.
My emailadress is : patrickdegryse90@gmail.com
That happen to me too😠😠😠😠
Same as me yoo
This is happening to me I'm trying to order some things and it keeps popping up something's wrong with your payment please go to ww.w. Wish.com payment issue when I go there then they send me back to Facebook what is going on with him what is going on
This has just happened to even though I have brought something today from wish wont even except paypal.
Timiconn@gmail.com
Please placed to orders the
I'm getting the same error, and they have asked for my bank statement, which they will not have, oh well it's their loss until they sort it out
Same here ugh this is stupid my brothers works fine wtf is wrong with mine
Omg I'm having the same issue
I have been going three the same thing with wish and geek. I lost my phone and has done nothing to any other site but these two. Wish and geek al over the phone has not interrupted with ebay or Amazon . No matter how much I try they will not take the hold off. Even though I sent them my statement with over 300.00 dollars worth of purchases on it still on hold been over two weeks I have not been able to get them on phone nothing. Most of the time their people get the wrong cause they can't read it cause their cross eyed. This ye as rd I have had my hands tied trying to keep up with their mistakes to my orders since April of 2019 things like promotions not looked at or even given after I been arguing with customer service over email and chat they have a phone number but no one ever answers it makes me wonder ab ok ut ther help must all be braindead l
Please my account knviveman16@yahoo.com is blocked and I don't know why, please give me an answer
This is my complaint also! Please help me! And how can they still legally have a site selling theirs services?
Did you get it solved?
wish has taken my money from my account, and I have not received the first thing, now I keep getting the above message. most of what I ordered was Christmas gifts and this makes me very very angry! VERY UNBUSINESS LIKE ! NOW NO ONE WILL CONTACT ME AT ALL!
Same as me, I really need to shop from wish
Thats what's happening with my account right now
What did you do to fix it
They did me the same way. Plus I sent back two orders and they only refunded me with a saying I didn’t send the other one back and they don’t refund you all the money they have taken from your account. I believe some fraudulent activity going with this company.
vovanxanh2017kh@gmail.com
Hola muy buenas tardes como estan disculpen las molestias que les vengo ocasionando nada mas para comentar les q no puedo hacer compras quieto ver si pueden checar mi cuenta por favor
I'm having the same problem but my husband is not they asked for screen shot of my bank account
I want to make an official complaint about wish.com, and if I dont get a reply that says that my account is unfrozen, I will take the matter with my solicitor, and request compensation, and wish.com will have to pay court costs, This will probably cost me a lot of money, but it will be worth it, , val Durham
Because they sell piece of [censored] plastic and crap blades saying it's 100% stainless full-tang or 440 carbon and the supposed full-tang my friend got I snapped with my hands, wasn't real but some alloy and not stainless at all, maybe 10% of it didn't rust..
And the carbonsteel of supposed 440A-C quality wasn't near that.
My friend got some throwing models, a few foldables and 1-2 standard size for spec-ops etc.
And half of em, including the one modeled from the Seal daggers where spray painted black! Gaahhw they suck so.
The paracord on the handle was surprisingly real, made good leach for my dog I use to put him on a like 10-15m's wire I've put up.
One order didn't come at all and support refused to help despite having order# and OCR# he payed..
Walmart is the better of the two I'd say atleast you can get what you expect at Walmarg and they give abit of effort into not getting sued VS China where the gov sets your alloted budget and takes tax off the earning like its the wild west so they're forced to use as cheap as can find and have children put it together..
They (Mao) did afterall kill/starved like around 40million ppl during the ww-II years, far surpassing Stalin at I think around 20mil with Hitler in third place;
and the giv today is exactly the same just new ppl, it's illegal and seen as treasonous still to even speak badly about Mao and they have pictures of him everywhere with a candle near which they pretend to rever and honor whenever t
Gov employees look.
I'm not even American either, don't particularly like the states much either but I'd so go with Walmart if I had to pick today:)
(I buy my knives from my contrys own military which is quite infamous particularly when it comes to Steel, blades & craftsmanship but today probably more so from making excellent Arms of all kinds..
Sometimes I get one from www.lamnia.com aswell when I they have something nice on sale ;)
They're the Kings of real bad copies, and that's in China!
It's funny you all expected more. 😅
Their prices are ridiculously low that with some items you know it's gotta be a "mistake" and placing orders, refunding etc will be "misunderstood" and if you get pissed off that you're getting scammed or write too often due to no replies they just ignore and ban your email etc. ^_^
They don't have to follow your laws afterall so the times you do get anything, even if you get a plastic bag when ordering jeans - be grateful! :D
They send everything on good-will only, zero incentment from any upper management, can't be sued etc so..
Just stop being blinded by the pictures and prices and put a few more coins buying from a different decent known domestic place or from a country you think of and don't associate with the child labour, bring a regime with tight censorship for their own peopleonlik and etcetera. ^_^
I'm assuming you're American as 95% of people here are, I advice putting energy where it will make something happen - you gotta understand threatening to sue, file complaints in your name as a US citizen (!) doesn't mean much except for you buut most have similar laws or atleast a sense of "gIve &.take" atleast.
Communist regims, especially ones you've openly opposed sure as h3ll don't.. :/
//A planetarian citizen of Earth's northern regions. 😁✌️
I am having exact same issue. Wish doing nothing about it even though I've uploaded my Id several times. They just say they will get back in 3 working days. It's a joke. Should sort this issue out.