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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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F
2:43 pm EST

Wish.com my account

Hello.. I am using wish account more than year.. Suddenly... Something wrong my account.. Nw I can't buy ur product as long I try to payment they keep n say something wrong my account n visit payment issue vusit www.wish. Pyment issue.. Still I can't resolve my problem what can do plz reply me soon as possible or send me msg my e mail id [protected]@gmail.com

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7:30 am EST
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Wish.com goods not received and have closed account where purchase was made from, refused assistance to a different account

please assist as i have requested a reversal due to goods not received to date and upon informing support that i have closed the credit card where the purchase was made from, was informed that they cannot reverse to a different account, why do i need to struggle and its not my fault that i have not received the goods purchased.

i have waited since 2018-08-06 for a delivery which was expected on October 25, advised to wait November 1, which was also lapsed.

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7:18 am EST

Wish.com a christmas mat.

I have just received this. Spot the deliberate mistake! I bought this in good faith, as a gift for a friend. However, I cannot now give it to her as it doesn't spell 'Merry Christmas' but 'Merry Chri tmas'. I would be grateful if you would be kind enough to reimburse me my money.

Thank you for your kind attention in this matter.

Dippy Lady (Deb Reeve)

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1:29 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Wish.com - fraud

My account was hacked by someone on New Jersey they ordered a smartwatch from my account and changed the shipping address to 600 market, st. Suite 1312260 port reading woolbridge, New Jersey, United States, 07064. I looked up the address and it's a warehouse company. They've been hacking accounts from eBay and wish and using people's info to purchase item...

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K
5:02 pm EST

Wish.com support contact

I keep receiving the same generic email no matter what my question or complaint is
All I want is a simple refund for items I purchased but never received. I even screenshot that there is no option for refund on the screen prompts when asking where is my package!
I'm so [censored]ing angry that I keep getting the exact same response or no response.
It shouldn't be this difficult to talk to an actual customer support agent!
I used to reccomend wish to everyone because it had great service and easy refunds for items not received.
Why has this changed?

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arthur hinkle
, US
Nov 15, 2018 4:54 am EST
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I have the same problem please heip

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J
1:20 pm EST

Wish.com money stolen

I had purchased 4 small items from wish then I had someone purchased an iPhone 6 on my account which was no one in my household ordered so wish made the decision to give me a refund in wish cash. that same person ordered something else with that refund and then the hacked into my account and changed my email now I dont have access to anything not the refund not the tracking information for the items i did order and now I have only emails back and forth and no action from them at all

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10:55 am EST
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Wish.com false advertising

On July 1st, 2018, I bought pencils that said there where going to be 72 pencils, but instead i got 6 pencils . This is false advertising and i'm not the first person that complained, just look at the reviews. I want my money back and this ad has to be deleted . Here is the link
https://www.wish.com/product/5ba8e42e236cce5f7451e549
My email: shania.[protected]@gmail.com

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10:21 am EST
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Wish.com - someone hacked into my wish accounts and use my card that was stored on my wish account and ordered stuff and had it sent to a different address

My Google account was hacked and then they went in and hacked my wish account and re change my password and ordered stuff from the credit card that was my fiance is that is stored for my wish account. I need someone to contact me as soon as possible. I am a victim of fraud I didn't place 3 orders with you guys but the nearest light tenor a different order...

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6:59 am EST
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Wish.com non delivery items!!!

I have ordered few items from Wish.com 12.10.2018:
Order ID: 5bc0b04ebf64695e99c4d03b

Shipping Address:
Alla Knight
15 Speedwell Close
Maidstone, Kent me14 5sx
United Kingdom (Great Britain).

50g AAA+++Natural Purple Quart...
Store: yangfang789
Quantity: 1
Color: Purple
Cost: £0.95
Status: Processing Order
Your order should be processed between:
Oct 13, 2018 - Oct 15, 2018

50g AAA+++Natural Purple Quart...
Store: yangfang789
Quantity: 1
Color: Gold
Cost: £0.95
Status: Processing Order
Your order should be processed between:
Oct 13, 2018 - Oct 15, 2018

30g/ 1OZ Olivine Tumbled Chips...
Store: Mr. Panda's Shop
Quantity: 1
Cost: £1.00
Status: Processing Order
Your order should be processed between:
Oct 13, 2018 - Oct 15, 2018

None of these items was delivered on my address! I have contacted customer support many times, but they just saying wait longer! The final delivery date was today - 14.11.2018. I have contacted the customer service again today and they said I should wait longer untill 14th of December? I DON'T think so.

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6:39 am EST

Wish.com service

I ordered 3 items it has been 2 months and I have still not received it whenever I try checking it online they say if it's not delivered contact us after 30 days it's really [censored] if u were not able to deliver the order why u took now no where I see they say refund ur money what should I do to get my money back should I just ask my bank to reverse the charges bcoz I used debit card

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2:24 am EST
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Wish.com product crap!

Piszę do państwa ponieważ mam problem z zamówieniem nr 5ba912c2f8a5ae642cd2160f. Po otrzymaniu przedmiotu nie działa on, zostałem oszukany i nie będę słuchał durnych tłumaczeń, bez niepotrzebnego gadania żądam zwrotu pieniędzy za to zamówienie! Nie da się z wami skontaktować bo zablokowaliscie kontakt żeby nie dało się wam o tym napisać ale nie ujdzie to na sucho, żądam zwrotu za ten syf!

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12:20 am EST
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Wish.com my order

I placed a order for earring that cost $1.00 but yall charged me 11.00 and the other order I dint want so I want both items canceled yall say I price but when you pay its a different price I will not be ordering from yall again false adv
ertising 2017 new fashion gold silver eardrop, chainand bracellte and it says 1.00and a rubber chew ball said three dollas hot sale6 pairsmix it was supposed to bee100 yal charged me 22.00 for all dollor orders I would like my money back very unhappy

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Gloria Dupree
, US
Nov 14, 2018 1:41 am EST

How much longer is it going to take for you all to give me back my money?

G
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Gloria Dupree
, US
Nov 14, 2018 1:40 am EST

I was taken for $642.38 at one time and they are telling me I did not purchase anything. I am furious and I want my money back. It has been four months and the only thing I received was a two dollar watch. THANKS, Gloria D.

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I
4:20 pm EST

Wish.com lots of items. or wrong items. sizes are often-way wrong! they do a great job with shoes.

[protected]@gmail
Or
[protected]@gmail.com

Hey WISH, can I get my Money &
REFUNDS?

🤬☹️😟🤨😁❗️❗️❗️❓❓🤪😎🤓🧐
Just look at my history. So many items did not get sent out, errors in WHAT was sent, also promised refunds never appear. I'm just not wanting to use WISH because it kind of scary to not be more...accurate!

PLEASE PLEASE OH PLEASE!

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2:24 pm EST
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Wish.com I am complaining about fraud

The identity is Ivan Eremkin from7 Lewis Circle Ste 1046562 Wilmington DE. He used my credit card to attempt to make the purchase. His order I'd is 5beb1220c65aa920a4f46184. Watch this person please because I don't know them and I never have. They are a thief. I have changed my card number and blocked from future use. If there is any thing else I can help with contact me at [protected]@yahoo.com.

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trhoades69
Delran, US
Nov 14, 2018 9:53 am EST

There was a laptop in my cart that I did not put in there. Luckily I saw it before I checked out. I then noticed the name and address in the ship to field was Ivan Eremkin with the same address as stated above. You need to update your account, remove his name and address and change your password. I also unchecked the box to show Wish ads on my Facebook account. Yes, Ivan hacked your account but you didn't pay attention to what you had in your account when checking out or who it was going to. You have to pay attention to detail.

ComplaintsBoard
B
1:56 pm EST

Wish.com somebody hacked my account and ordered something

I do not know this person and I don't know how they were able to sign in with my account. Please delete all my information.

Order Details
Order Placed: Nov 13, 2018
Order #: 5beb19e8179a7d835dd40133
Shipping Address:
Vadim Dyachenko
600 Markley St
Suite 122003
Port Reading, New Jersey 07064
United States
Payment Method:
Credit Card
Visa: **** 0667
Zip/Postal Code: 98290
Need Help?
Find the item you need help with and tap on Contact Support.
Items

Smartphone Android 6.0 GSM/WCDMA 2GB+16GB Rom Touch Screen Quad Core Dual SIM Mobile Phone
Store: feiyunjia
Quantity: 1
Cancelled on Nov 13, 2018
Your order was cancelled.

Depending on your card processor, the charge may be removed from your statement entirely. If you have any questions, please contact your card issuer for further information.
$45.00
Color: Cool black
Refund Details:
User cancelled order

Quantity Refunded: 1 of 1
Amount Refunded: $57.00
Contact Support
Summary
Item Total: $45.00
Shipping: $12.00
Order Total: $57.00
We have your back! You never have to worry when you shop on Wish.

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J
10:36 am EST

Wish.com a order I received from wish

I ordered a fuzz Christmas shirt and I tried it on was too tight abit and it looked like a small because I ordered xxl and the Matrial was abit tight ok I cannot contact wish customer service because they flagged me blocked me then I pressed the wrong button for return I don't want a return I want my refund but since I'm flagged I cannot contract customer service my shirt looked like they put the wrong tag on it switched it with a small it looked small not xxl

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Update by J Ramirez
Nov 13, 2018 10:39 am EST

I wanted a refund but I'm flagged so cannot contact customer service my shirt fit bit was abit too tight like they made it small

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4:12 am EST

Wish.com text messages being sent to my phone

i have been hounded by these messages everytime i turn my phone on and off again another of the same message appears. I have stopped it once before by going through the proper channels but now they have started reappearing again under a different number i.e [protected]. It first appeared back around the 7th November. i have been a long time customer of 5+ years but if i am going to be continuously harrassed this way i would rather delete my account. i have tried to go into the app to delete my number but that isnt an option of choice. in fact it doesnt even display my number for me to change it, whcih is a bit of a hostage situation. I dont want information about events or products rammed down my throat. if i choose to look at these things - then the choice is mine.

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North122
, US
Jan 17, 2020 9:17 pm EST

I ordered a ton of stuff from them a few months ago and never knew if fake texts or real bc I thought it stated they wouldn’t send texts.

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North122
, US
Jan 17, 2020 9:15 pm EST

What’s the text number? I think I’m getting them too

A
A
Ashanti Turnage
, US
Jun 03, 2019 5:50 pm EDT

My iPhone case didn’t come because I checked the mailbox today

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L
10:16 pm EST
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Wish.com peacock appliques

These were due to arrive on or befor oct 30/18 but nothing came. They then changed the arrival date but the items still haven't arrived. They flagged my account because I ask for refunds for items that never come, some don't even leave China yet somehow they should miraculously be delivered? They refuse to allow complaints and they have scammed me out of my money on more than one occasion. They claimed to be looking into another missing order of a few items that never came and decided to just block me from getting assistance and will not give my money back even on guaranteed refunds

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7:14 pm EST
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Wish.com my wish account is not working

I already porches the first product it's was ok then i when for one more my bank declined it and then i contacted my bank they fixed it just in 3 minutes after that i tried again to purchase the wish.com had my account block
I really don't know where to start from and i really purchase this items so please help
Please please please please please help

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2:22 pm EST
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Wish.com - falsely being flagged for too many refunds

I have spent over 3 thousand dollars at WISH in the last year, I wouldve called myself a loyal customer...before WISH started stealing my money...Many items I have ordered, have not and still have never been delivered. So I ask for refunds, as why would anybody pay for something they didn't receive. At first I was sent my refunds no problem, so I felt safe...

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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