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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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A
8:52 pm EDT

Wish.com I did not get some of my orders..

Please correct this situation or I will not be placing my order with you again if it is not straighten out. Please send me my jewelry and the wig stand and any other orders that have been paid for too. Thank you and I wish you had live people at customer service instead of a voice mail. Very unprofessional.the app stopped working so I downloaded it again and my orders are no longer there. I paid for a 28" gold necklace and a bracelet and I paid for another 28" gold necklace and I have not received either of them. Also. I orders 4 wig stands and I only got 3 and one was broken. My name is Aleta Moore my phone number is [protected]. I do intend to place a huge order in the next month. Over a $1000 worth of purchases.

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K
1:25 pm EDT

Wish.com didn't receive my product

I have placed order on wish.com on feb 16 and its expected delivery date was march 21 and today is April 1st and still dint receive my package
It just keep postponing my delivery date
I am attaching pictures of the product ordered please check.
I need refund for all my products I have ordered 4of them
And also they have our card details saved automatically without otp one can place order which is dangerous nd hacking
Please do something about it

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1:07 pm EDT
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Wish.com fraud on my account

I have had an email sent to me saying I have purchased £29 worth of goods from you on the 29th march 2018 and I did not place this order . Somebody else has made this order from my account without my knowledge or permission . I've rang my bank and they have informed me that the purchase can not be cancelled and the payment has gone through already so I need you to cancel the orders so I can be refunded . I am also going to be ringing the police as I have the details of the person who has done this transaction without my permission! The person who has done this there details are shantell Louise Watson her address is block 20 flat 6 winnycroft lane Matson Gloucester gl46ej I would be greatful if you could sort this matter out sooner rather than later many thanks

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7:59 am EDT

Wish.com titles

I recently bought a ''GTX 1070 TI'' from Wish for 66$ which was obviously too beautiful to be true, when you carefully read the description it says ''Our gifts can vary from necklaces, bracelets etc.. or the graphic card''.

But they make sure that you won't read the description by adding the specs of the item you desire..

The title also says ''Hot sale GTX 1070 ti'', I mean if the title was ''Get a chance to win a GTX 1070 ti'' and the description would've been the same.

So be careful when you buy from Wish, 90% of the products are like that.

It's also the same for the clothing.. you can order your size of clothing but then you'll release its the wrong size. And then if you want another size you'll have to pay the shipping to send it back to China.

This company doesn't deserve to be existing .. it's the biggest scam in the world.

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3:54 pm EDT

Wish.com didn’t receive the dress I ordered

I ordered a women's vintage patchwork half sleeve slim fit and flare floral swing dress with pockets color green on 03/05/18, They said they received my order and were process it, deliverly date March 28, haven't heard any think since. First time I ordered and will be the last if I don't hear from them, they already have my money, please check into this matter.

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G
3:16 pm EDT

Wish.com someone making a purchase using my card without my permission

Some use my card without my permission and now the purchases have been made and I want them cancel or find out other options I can do. I tried every which to cancel them and I tried the number please someone help me I get a social security check and this is only giving to me once a month and I have two kid i support off of this check I don't know what else you guys want me to put but basically someone use my card to make purchases from you guys company all together of 305 dollars without my permission I tried every whichbway to cancel the order and yesterday when I check my bank card on line it said the purchases was successful and like I said I didn't make these purchases someone else did now want to know what aren my options and if you can tell me who made purchases and purchases have not been delivered yet can I get my money back or get them purchases mail to me so the person who did this won't over on me

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1:10 am EDT
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Wish.com jockmail jock / customer service

To whom it may concern,
Clearly as you can see from the pictures i have provided, the package i ordered was a JOCKMAIL JOCK and what I got is empty and undamaged which means you did not fulfil the order and sent me an empty wrapper. A jockstrap will way nore than 40g. I therefore request a refund or you send me the item as shown and described before i take further legal action. This is will not be the final time you hear from me on this matter until it is fulfilled either with a replacement item or a refund. I have all the communication emails to and from them regarding this

Regards,
Mr Alan Rowe

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D
5:53 pm EDT

Wish.com still not get my order since jan 2, 2018

I ordered 2 orders of Action Cam Sports Camera on Jan 2 and 14.

I got the email from Wish said will delivered within 5-10 business days on Jan 4th. Still wait it is March 30.

Custom service is a joke
Order history is a joke.
Wish still adv in Facebook while countless customers still complaint no orders.
Wish company needs to shut down.

My advice DONOT order anything from WISH. PERIOD ! ! ! ! !

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11:21 am EDT

Wish.com items that has been order but never received and charged for

I had ordered my car stickers on january 29, 2018 which I had never received - curiouse I checked my wish account which had said no items have been bought but on my credit card it had been regestured with the date -I called customer service to be told that I will be contacted back - never did. And it's hard to come in conatct with someone about the issue

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11:13 am EDT

Wish.com wish website

hi, my name is Daisy Meierdierck
i had a order for 90 dollars . and i did not get my items which i used mt debit card and the money was taken out and wish received the money. i ordered
3 pairs of shoes pink, yellow, orange. 2 packs of diet patches a wedding set i know i ordered something else but this is what i do remember what i paid for. i would like to know when i will get my things i ordered or my money back

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9:29 am EDT
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Wish.com bluetooth sunglasses with camera built in.

Simple I ordered one item and got something completely different. I ordered bluetooth sunglasses and got a cheap 4$ pair of aviator lenses. Then the tracking numbers are the same. To top it off they are telling me on the app that it was already delivered which it was not. What was delivered was not what I paid for or ordered. Ive spent over 100$ this month of march.

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Update by Prprince
Mar 29, 2018 9:34 am EDT

I ordered the Bluetooth sunglasses . what i recieved was a cheap pair of aviator lenses. I spent OVER $100 thus month and am await still 17 more orders which i am cancelling due to this issue. Upon further investigation i have come to find that this is not unusual for the company. Smh

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A
2:21 am EDT
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Wish.com no orders found, points gone

No orders in my account, my points were 400, now they are deleted app on phone to no result. User name and password are correct! I would like to know if there is a computer glitch or what. I paid for these items. And if I don't get them or a refund, I will call and file a complaint to the Better Business Bureau. I see lots of complaints regarding this.
Thank you,
Amy

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K
12:03 pm EDT

Wish.com took my $168.00 never sent my items

They took my money $168.00 and I never received my items, someone sent me a piece of paper and a piece of cardboard in a envelope, I am filling fraud with my bank this is not over yet. Reported them to bbb, fbi, consumer affairs, and anyone else I can file with on them. May even get a lawyer to sue them yet.
To file a complaint, just go to ftc.gov/complaint
How to report fraud... Go to www.bbb.org

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J
11:34 am EDT

Wish.com I didn't receive any of my orders yet

I didn't receive any if my orders yet and it been past can you help me if you can call me at this number as as possible [protected] please or email me at [protected]@gmail. com, tell me what should I do either give me my orders of my refund, if not I will do something about it.And why do we have to give you 350 words what if we can't do it please I want my orders or my all of my refunds

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11:12 am EDT

Wish.com order from wish.com (bags, jacket, computer item)

I made and payed an order with Wish Company on 27.2.2018, which was promised to arrive by Apr 6, 2018. Without any personal notice, my order got cancelled and the money returned to my credit card. I wonder, if this is a scam and Wish is just attracting customers with the low-price offers for to get customers' Facebook details (you agree to give Wish access to your FB, when you download the Wish app)?

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7:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com 1060 gtx 3gb I ordered

I ordered 2xColorful iGame GTX1060 U-3G Gaming Video Graphics Card 1556-1771MHz/8008MHz I2M5 Video Card... checked the description all the clock raitings and everything knowing you have to check before you buy... now my item is shipped and in addition its now : — Colorful iGame GTX1060 U-3G Gaming Video Graphics Card 1556-1771MHz/8008MHz I2M5 Video Card Power Cable and description is now a cable nuthing else the item has been changed from this as we screen shotted this view attachments.. this is what I purchased and paid for

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K
K
Kirch100
, US
Mar 31, 2018 12:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi SEAFORD.

Yes Exactly the same has happened to me (Mar 2018). I thought I may have made a mistake so I ordered a 1080ti and they did the same thing again. Just now considering what action to take. I'm not going to hold my breath though...

Regards

Steve

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R
11:26 pm EDT

Wish.com giveaway

I was on from 8:55 to 9:15. I stayed on giveaway page entire time repeatedly hitting refresh... went straight from "starts between 9 and 9:15" to "giveaway has ended" as though it never even opens let alone ever had any kind of notification that its starting! Plus other people have the same issue. It's just a scam to get people on their app and they figure you will want something bad enough and when you don't win, you will just buy it. It's a lie!

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6:01 pm EDT

Wish.com customers service

Please find I am very dissatisfied with the way wish is trading they will not take responsible step to sort a order I made with them on 20/02/18 delivery date no later than the 20/03/18 which has not arrived they say it got lost when shipping it to me. I have sent them 46 g mails and it cost me more than the item is worth it was a mans jewelry set which cost £3.00 with shipping .they keep sending me mail saying look in your order history when I have told their is nothing in it to go in order history it is their mistake as they have sent me a transaction conformation .and they have taken the money from my bank account. This is now driving me crazy as they keep telling me to look in my order history to get a refund which I told them I cannot do as my goods are not showing I have lost count how many times I have sent them mail telling them I cannot do this .I all so sent them a screen shot of my transition it seems like no one reads e mail and take your money and take no responsibility for what is happening to their customers can I claim compensation for this as it has been going on. so long its not on anymore I have read all the complaints and it looks like they don't care thank yo Mr Danny Earl

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K
5:24 pm EDT

Wish.com miss rose makeup lip long last...

Order ID: 5a7746417802ca6c99b864bd That is the order number never got it I suppose to get it on Feb. 27 to Mar 16 2018 that was the Delivery Estimate date. I never got it. I can't believe this Please contact me about it. My email name is [protected]@yahoo.com.

MISS ROSE Makeup Lip Long Last...
Store: best4choose
Quantity: 1
Size: 10pcs
Cost: $1.70
Status: Processing Order
Your order should be processed between:
Feb 5, 2018 - Feb 11, 2018
I would love to have it still.
Thank you
Karen L. Hafler

My address is 209 7th. St. Apt. 1
Honesdale Pa. 18431

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5:01 pm EDT

Wish.com account put on hold

I had been making regular purchases from wish without any problems, but then I had to order another card because my wallet was stolen & they wouldn't accept the new card details and put a hold on the account until I sent a copy of a bank statement which shows when purchases were made and the dates, which I have and it stiĺl hasn't been resolved - I have sent another photo of the payments taken by wish

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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