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Wish complaints 4310

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C
12:26 pm EDT
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Wish my money

Y'all took money out of my account twice for the same items. I don't want the items. I have read the bad reports of y'all return. I want a address. I have all information thru emails i will use to sue if i don't get my my back. Either $19.60 OR $16.40 WHICH COMES TO $36.00. GIVE ME A NUMBER I CAN CALL AND TALK TO A REAL PERSON NOT LISTEN TO A DUMB RECORDER. Cases are crappie and they are suppose to be for my cells and either to big or don't fit.

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K
7:51 pm EDT
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Wish won't cancel my order

My daughter ordered from Wish, canceled some items but was unable to cancel the rest. I did not authorize this order and because it was 8 hours after the oder was made, they are saying the items have to arrive first and then I have to send them back. I can't get in contact with any live customer support to help me with any of this. I do not want my account charged and I want to cancle everything immediately.

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K
Karen Sanderson
, US
Oct 07, 2017 6:29 pm EDT

I am concerned, and have now question whether to purchase anything else on your site (Wish.com). I believe that you have overcharged me, and that I am getting ripped off. I hope that this is not true, there are too many items to list - I was charged one lump some, then for individual products - again. Please look into this, I like what you show but it may not be worth it, I am 66 years old and it is easy to betray me - I trust too easily. K,

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M
7:00 pm EDT

Wish cannon professional camera

My name is Dnell Cox and my very first order included a Cannon professional camera. My payment was taken out of my PayPal account, and the order was placed in early Aug. I have not received my camera I was sent one question notice asking if I had gotten the camera and I answered no ! Please check into this complaint asap. I did recieve other items.

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P
5:33 pm EDT

Wish thermo shirt for women, concealer, and nail polish

My name is Peta Henny and I have not received these items its a month and a half now going on two months. When can I get my items or I would like a refund to my credit card
These are the ref#
Question# 59c92e104bb96ce3cd075a1c, 59c92f5628aacf619a6cecea, 59c92e56e7a6e59dd5c27391, 59c92eb69d474dcede3dc9f6, 59c92ef3fd9e4f9612d5993b, .Please refund my items or deliver my items

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Update by Peta Henny
Oct 06, 2017 5:34 pm EDT

My name is Peta Henny and I have not received these items its a month and a half now going on two months. When can I get my items or I would like a refund to my credit card
These are the ref#
Question# 59c92e104bb96ce3cd075a1c, 59c92f5628aacf619a6cecea, 59c92e56e7a6e59dd5c27391, 59c92eb69d474dcede3dc9f6, 59c92ef3fd9e4f9612d5993b, .Please refund my items or deliver my items

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G
1:01 pm EDT

Wish pink spotted king size bedding set

purchased above bedding set.
faults throughout the material on all[duvet sheet pillow cases]plus a small hole corner of one pillow case.
very poor quality and shoddy work.
JV032041908GB
CUSTOMER CODE.[protected]
E67 BLG Ref 8865713 customer name G.Lamb address.137, Halifax Road
Brighouse HD6 2ED
West Yorkshire
England
would appreciate a full refund ASAP

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C
12:39 pm EDT

Wish a gold ring that is supposed to be real

i have recently received a gold ring in the mail to find it has no stamp it is a female ring and would either like a real one sent or i will never order from them again. i would like a different one please and thank you that is real and has a stamp on it the ring is supposed to be a 18 K gold but again no stamp on it i have been told twice now the ring has to have a stamp on it otherwise its not real

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K
10:20 am EDT
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Wish item I didn't order

Good day, yesterday I received an item from wish that I didn't order . It is from a company in China, what do I do with item and how do I know how much I was charged for the item ? I have used wish in the past without much hassle, just wondering now what I have to do, what the next step is in getting this resolved? Thank-you for your help, I hope you have a great day, looking forward to hearing back from you soon.

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D
12:19 am EDT

Wish free gift

I purchased a lot of items from wish.com. When I purchase the order I did not see the free gift on the order Does it come later once you receive your order. I will need to know the answer. I waited a whole hour to place an order so I can get the free watch and I did not see it, when my order was placed . I may have to cancel my orders because I did not receive that gift that's the purpose of me buying all these items from wish.com I would like a response from them soon as possible thank you.

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S
10:48 pm EDT

Wish daily giveaways and shipping services

I waited since 8:45 to try to claim a free item when I clicked claim it said all items have already been claimed I believe it's a scam. Also I ordered over 15 items in 3 different orders and received only 4 items delivery services are very slow I can't wait to receive the rest of my items so I can delete the app and never use wish again. As far as the daily giveaway goes you guys need to develop a different method to give everyone in every time zone a fair chance if it is real and not a scam anyways.

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V
3:01 pm EDT
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Wish jewelry

I received a 15.00 refund now today I get 4.00 I don't find that fair at all when there was two larger amounts taken from my card. 48.75 and 38.65 what happened to that money I didn't order those items and I want my money refunded that's how you scam people out of their money I called direct express and I will call them back they said they would handle it

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Update by Vernell williams
Oct 04, 2017 1:05 am EDT

The 2 items that were not refunded the amounts are 48.75 and 38.65 have called direct express to have those orders cancelled and the money put back on my card immediately my phone number is [protected] I was told that it would be at least 5 days if it's going to be longer please call me or email asap thank you

Update by Vernell williams
Oct 06, 2017 1:21 pm EDT

Something was purchased on the 29th 2 different items the amounts are 48.75 and 38.65 I've been back and forth for several days with wish. Com and the direct express customer service representative received in total 19.00 but the rest of the refund hasn't been received! I'm being very patient and trying to get all the information sent to you my address is 2309 sunrise avenue apt 5 Las Vegas Nevada 89101 phone number is [protected] dob is 10 19 1960

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S
1:32 pm EDT

Wish 3 stone black ladies engagement ring

hi i am a regular buyer from wish and bought many items from the app .now i gt a black 3 stone ladies ring for 2 pple and its says 925 sterling silver one lady had hers 2 days and its turned brown after wearing it.im very dissapointed as i have spent a lot of money on there site buying items.this needs sorting as thy are selling fake silver jewelry thank you .sally atkinson you can contact me on [protected] or email s
s.[protected]@hotmail.com thank you i have added pictures before and afta of the ring bought

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J
5:10 am EDT

Wish avoid buying from their online shop

I don't like the delivery service they use. It's unreliable and never delivers on time. But of course, my today's complaint is not about them.
I would like to complain about the quality of items. It's terrible. They are so cheap looking that you have the only one wish - to throw it away. And it's not only about the clothes. I used to order different things and almost all of them were awful
You could say that if I want something great then it will be expensive. And I will tell you that you're wrong. Becuase I used to buy expensive stuff as well and not satisfied at all.
So I don't think that my complaint will be unique. Just another one that won't even read by them...

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M
8:11 pm EDT

Wish bluetooth headset

When I opened the package the Bluetooth control part of it was broken there is one wire that's not soldered onto the motherboard of the headphones, I went through the process of getting your refund and it's telling me that I have to pay for return shipping if the items broken when I received it why should I have to pay for return shipping.
I tried calling wish I could get a recording to go to support at wish.com I try to go to it it keeps throwing me back to the app trying to make me buy more things I wish someone would give me a call I left a few messages and have not heard from them

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S
6:38 pm EDT

Wish a order not submitted but charged for regardless without my knowledge

Hi about two nights ago I downloaded the wish app and was looking online and added about four things to my cart before my partner talked me out of making the purchase, so I deleted the app.

The following day I went to check my account and I had been charged 30NZD for an order I had not completed or committed to.

I was quite shocked and disgusted that wish was able to do this?!
They must have kept my card details from my last purchase which was well over a year ago so I have now cancelled that card and ordered a new one!

I hope what ever I ended up ordering without my permission is worth what I have been charged. Unfortunately due to this unauthorized transaction I will no longer use the Wish website ever again as I do not find this as a respectable way to do business, thank you.

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D
4:14 pm EDT

Wish ordered a wood & glass aromatherapy diffuser due to arrive sept 19,2017 it did not arrive

it is a glass & wood aromatherapy pure essential oils diffuser air nebulizer humidifier track # [protected] store Qianni Trade. I also ordered a sterling silver chain that did not arrive due Sept 19 track #HMB170808AJSL003002. Also an offset stainless spatula tool that did not arrive...you people are quick to deduct peoples money so it would be nice to receive what you pay for...there are several other things I have not received & several with poor packaging & arrived broken.

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T
2:45 pm EDT

Wish sandals I bought

To who it concerns!
My name is Tonya Elrod. I ordered my daughter some sandals off of wish.com. We receive them a week and a half late on August 3, 2017. The sandels arrived already damaged & I want my money back! They are made of very cheap material! Ever since they arrived we have tried to return them when we click on the return button on the website and through the received email where it says they arrived it will not let me return them because the order is not there to choose from to click on! I feel like I am being ripped off on purpose! I am going to report this to the BBB (BETTER BUSINESS BUREAU)! I AM VERY ANGRY! 😡😡

Hello...
The order was placed from my daughters phone & we used her email: [protected]@icloud.com
Her name on her Wish profile is Terri Lynn Elrod
The order ID is in her email on her phone so I took a picture of the shipping label & I am attaching it to this email. There's a bunch of different numbers but I think it's the number in top right hand corner: LW577883297CN
The last 4 digits of my card I used is a MasterCard ending in #7621
I NEED THE RETURN ADDRESS & SHIPPING LABEL TO RETURN THE SANDELS.

Thank You, Tonya Elrod

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J
6:40 am EDT

Wish clothes

My items were delivered but I didn't receive due to them being left ourside my door insecure through your company. Why you don't require signatures for packages I don't know Why. But you should. So now you have my money but I have nothing to show for it. My bday is in a week. My outfit is not here. Please call me at [protected] ASAP PLEASE THANKS JB

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Update by Jholove
Oct 04, 2017 6:48 am EDT

Never received any of my purchases I have filed a claim with my bank against your company for my refunds and my mom is pissed because now I don't have my outfit for my 38th bday next weekend This is my first and last time purchasing from your company

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B
5:13 am EDT

Wish 17 orders placed vide order 59cf905113142696b0b67a87

I have placed an order for 17 items on Wish and the amount of INR
13, 213.14 got debited from my bank account on 1st October, 2017. Wish also confirmed the order
and the dates I should receive my consignment.

I suddenly get a mail from Wish on 3rd that

Thank you for shopping with us. Unfortunately the store was unable to fulfill an item from your order. Please visit https://www.wish.com/payment-issue for further assistance.

Women Spring And Autumn Korea ...
Store: hanchang top
Quantity: 1

Refunded
Please allow up to 14 days for the refund to process.

I am wondering how did this happen -- my bank sent me a text that
the amount is debited... and then this is what Wish sends. I really
dont know the reason. I would like the items i ordered

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K
11:49 am EDT

Wish customer service

My mother uses this app and unfortunately she lost her account log in information and my only option to retrieve the password is to go to the lost password option that it gives you when you initially log in. September 10 is when I first sent out an email to wish support to see how they can go about getting my account fixed and they sent me an email stating that I would receive a link in a couple moments so I can fix my password when I got the link I immediately opened it and I couldn't even use it because it said "The link has expired please try to login or request password change again." So I sent them another message stating what had happened and If they could please send me another link that will work so I can fix my mothers account and they have not sent me anything they just keep sending me these automated emails that say they "apologize for the inconvenience" and if I haven't received a password reset email then I should try one of the following steps which is to wait 24 hours, check my spam or junk, check my spam settings to see if I can receive emails from wish support and to add them to my address book. All of which I have done and I still have not receive a link for the password reset so I got frustrated and sent out multiple emails and they just respond by "apologizing for the inconvenience" and sending me the same automated email! my request number is 7049270 and I still have not had any resolution to my problem and I'm furious because this is the worst customer service I have ever experienced and this is coming from a person who use to work in that same industry! Unless you want to keep loosing people from your app keep doing what your doing because this is absurd!

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L
6:56 am EDT

Wish full refund not received

Order ID: 59aa6cb736fdb00cfe91e5b4

I placed an order for 19 items and an amount of R3042.50, however, due to some issue I was refunded for 19 items but only an amount of R2179 and not what was taken from my account.
Please refund the difference of R863.50 urgently.

Wish says they refunded me but they did not... Please attend urgently.

Wish sent me an email saying, " While were able to collect payments in most global currencies, its possible your local currency isn't currently supported. This is fraud-Please sort this out. This is really treating customers unfairly by taking an amount, not delivering and then refunding short.

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A
A
AJB123#
, ZA
Oct 04, 2017 1:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Leanne. Same happened with my. Also a R2400 order and only received R1900 back. My account is blocked for no reason. Can't buy anything and my latest order has no status, because of the account being blocked. Account has been blocked now for almost 2 weeks. Support does not help at all, they are useless. The wish contact number does not work either, so how are we suppose to contact them. I feel like flying to their head office, really. If you find a way to get in contact with these useless people, please share the info.

About Wish

Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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