Wish
reviews and complaints

This urn necklace was purchased by my husband to hold his fathers ashes. We were homeless last year and our vehicle was stolen with the ashes inside. So the only ashes my husband had were in a smaller similar urn than yours. We purchased it and put the ashes inside and he wore it everyday. He would remove it for showers and sleep and would always check to make sure it was closed. Reason being is that we noticed it came lose once before. So last night he removed it to clean it then today he put it on it was closed to wear it. He did his normal routine of walking my son to school. At 1pm he looked down and started crying bad . Your necklace came lose and opened he lost his dads only ashes he had because your necklace came open. He is beyond upset he won't speak this is beyond horrible we would like to speak to a head manager regarding this. This was a very very horrible thing to happen. My husbands heart is broken losing his fathers only ashes. Our number is [protected]

My name is Bipul Poddar I have been using wish for couple of months but in my last order 6 th September 2017 they took all money for all orders and they are not sending the products as well as my forfeited they not even bother to refunded it simply they block my account saying company is not opening up and for that they wanted me to send some documents all I have sended but still its blocked what the hell is going on I really don't understand.Its a big game that wish is playing please stop this somehow, it's our hard earned money please help me to take out money from wish I don't need the products I want my money back that's all.
Hope you will see this complaint against wish and take a necessary action on this it's time to move backward to wish and said enough is enough.

Thank you
Bipul Poddar

please help me, I can not buy a thing. When I try to buy a thing your site tells me: ------, , We apologize for any inconvenience, but we need a few pieces of information so we can verify your account.
Please enter your email address and a screenshot of your bank statement showing a recent purchase with us. Once we receive this information we will get you back shopping in no time." I have sent you my bank account details, mamuka kavtiashvili, My bank account: GE84BG0000000389664400, My credit card: [protected], 01/18, 396.My mail: kavtiashvili.[protected]@mail.ru, My new carrier is the company's address: Name: mamuka kavtiashvili
Address: 2213 ogletown rd unit B
Address 2: Drn7845
City: Newark
State: Delaware
Zip: 19711
Country: USA
Tel: +[protected]
Please help me

I ordered some 3 Loreal products and 1 boss perfume when i received the products i saw they dont have expiry date i raised a return and refund through customer support.
But merchant reply me told that its not expiry products but how i believe.
So merchant told me send back a return policy '50% deduct of order amount'.
Please find the attached policy send by merchant.
Please help me i can not afford that amount.
Sorry but if am not statisfied so i will go to counsumer court.
Gaurav

I have been buying from Wish for a while now, and now I have no order history nor does it show that I have ever bought any products. I have orders pending too. If this is not sorted out then wish is committing fraud! I want to know where my orders has disappeared to. I have order R1500 outstanding orders which are supposed to be delivered the end of October, and some early next year.

I have received nine charges to my card from wish that I didn't authorized and I canceled my wish account due to the fact that my card is being charged without my consent. So if someone e can please contact me about refunding my money it would be appreciated... I also have contacted my card company as well about theses charges that I didn't authorize...

Dear Consumer fourum,
I have recently purchased some utility products from wish.com on 8th October 2017 n they said they will process it within 8to 10th October however it's not been processed yet and took out money from my credit card and they not even processing my orders. Al the amount has been deducted from my account what do I do in this case .
Please take an active action on this issue and resolve my issue u think they are trying to forfit my whole money do not want to send the products as well this type of application you should remove from mobiles as well as this type of company.

Regards,
Mira Sarkar
India

I have been back and fourth with wishes' "support team" on this issue for about 3 months now.

I have a few orders that got held up in their delivery to me because my area code was mistakenly one digit off. Some of my ordered items figured it out and were delivered to me, but many were not. I did not suspect anything was wrong with my address because some of my items were delivered no problem. I finally figured out what the problem was and contacted support and asked if I could be refunded for these items and I would repurchase them under the correct address. Wish told me I did not qualify for a refund because it was after the 30 day delivery period.

Wish then told me to contact my local post office to reroute the items instead which I did. My items could not be rerouted and some of them were lost in transit. They then basically told me i'm [censor] out of luck. They took my money, and they're also not going to refund me. That is stealing and it's a terrible business model.

Wishes return policy is that you can return any item within 30 days of delivery. "guaranteed" they say. Wishes return policy is not: within 30 days of predicted delivery date.

I originally shopped with wish under the assumption and confidence that when I order something with wish, they would have my back. My items were not delivered to me, therefore I should be covered under wishes' 30 day return policy. If this is really how wish operates this return policy is incredibly misleading and they need to change their return policy to "wishing 30 days of predicted delivery date."

I was really excited and really liked this app at first but using it further my experience with this company has been extremely bad. They have been extremely uncharitable and unaccomidaing to me. If wish had just refunded me like their return policy says it should, I would have been buying stuff from them months ago and I would probably still use this app. Instead I will probably delete this app because it is wayyyyyyyyy to sketchy ordering things from them. They say they have your back but they totally don't.

Hi I have not yet received all my orders still waiting for about 5 orders
1 )Order placed June 26 /2017
track BZ014782529CN
2 )Order placed July 14/2017
Track [protected]
3) Order placed 17July/2017
track SYlAA05198389
4) Order placed 17Jully /2017
track [protected]

please when can I receive them please no refund please

Thanks Marius Rabe
[protected]@gmail.com
[protected]@metleprojects.com

My name is Sophie Nicholas and I have been waiting for my order I paid $102 for. I have received some of my order and they are COMPLETELY different to the photos! I am so disappointed as have been excited but now I am very angry and have not gotten what I paid for! The numbers on the website are unavailable to call 😞 Only 2 items are actually like the pictures and that is the make up brushes and a shoal. But the bikinis are not as nice as the pictures and completely different! I will be taking this further if nothing is sent to be about how it can be fixed.

I have tried to order some items on the daily giveaway it tells me all items are gone but the amount says there are still plenty left. It won't let me order. Can you please explain the problem. One recent one said there were 52/73 remaining but still would not take my order. This has happened several times. Not just once. I would appreciate a response. I don't understand. The item was free but still would not go through.

My name.. Susan Melendez 3464 jason st north port fl 34288... Email [protected]@comcast.Net . I had th ings in the cart i was deciding to buy but did not... Then i started getting things in mail and was charged 97.00 from my bank account... Furious i tried every way to contact wish still unresolved...I did not order these things!
i returned to senders unopened via mailman except last box . I still hear nothing from wish nor have i been refunded my money... If something is not done i am filing a case with my state attorney. I am disabled and had no food because wish just sent my cart without my acknowledgement or ok to do so. I am on a very small budget
monthly...Please fix this asap. Susan melendez

denis beauchamp
Sep 29, 23:31 IST

Good afternoon

I have being in touch with costomer support on many aucasion, Trying to get my refund but whitout any success, can you please tell me why is it that when I try the tracking number EM [protected] CA true Canada post it works fine but it seems that wish keep saying that my tracking number do not work so therefore I can't get my refund.
Now I'm sending you the waybill number 86R34VT4HRY, That's being going on since June of this year Can you please take care of that so taht I can get ny refund the Item in question as being return to the company 26 june 2017. I have sent you my new credit card number in previous email, just in case that it was misplace here it is [protected].
Thank you

Hello my name is Daniel Shane Wright I placed an order on your geek app and I have not received it I would like to get an update on what the [censor] is going on I'm getting upset because I can't even find an email about it you're not even contacting me about when it supposed to come in and not trying to be rude I'm just frustrated that's all please call me back at [protected] thank you and have a wonderful day

Dear Wish,
Complaint about second hand item
I would like to make a complaint that I have recently purchased an item on your website which was a tablet. I trusted the website and I have now realised that it was a second hand item and the camera wasn't clear and as well as other things. It would be very helpful if you could prevent any further problems. I would be very grateful if you could take this complaint very seriously thank you for your concern.

Yours sincerely,
Laki

When I get the in app notification about the giveaway that is supposed to be between 9-9:15 ( usually get notice between 8-8:15) it tells me it's to early to claim. Then I will get a pop up between original time, it acts like I can claim something, but it then pops up on every item saying all are claimed but yet they all still say x/5 still available. This happens every single night. Something clearly is not right.

I tried to purchase a phone case with my card and my address was different on my card being I thought I changed it when I moved. So anyway my order didn't go through I tried it 3 times and you guys charged me $1 each time and nowhere did I see it cost me a $1 to use my card. I would like to order the phone case since I did call my card and changed my address. And would appreciate if you put that $3 towards my order since I was not informed of a charge. Thank you.

please help me, I can not buy a thing. When I try to buy a thing your site tells me: ------, , We apologize for any inconvenience, but we need a few pieces of information so we can verify your account.
Please enter your email address and a screenshot of your bank statement showing a recent purchase with us. Once we receive this information we will get you back shopping in no time." I have sent you my bank account details, mamuka kavtiashvili, My bank account: GE84BG0000000389664400, My credit card: [protected], 01/18, 396.My mail: kavtiashvili.[protected]@mail.ru, My new carrier is the company's address: Name: mamuka kavtiashvili
Address: 2213 ogletown rd unit B
Address 2: Drn7845
City: Newark
State: Delaware
Zip: 19711
Country: USA
Tel: +[protected]
Please help me

I bought more items and claimed my gift reward in time and again did not get the rewards.Why is wish.com trying to make a fool out if me. I enjoy good deals and will pay but nit if if im being lied to snd given false advertising! Where is my rewards or will no longer be purchasing your products and there will be more problems.I work hard to earn these things not just for me but my children too! I want a good response back thank you!

Everytime I go to check out an email thing comes up saying add my email and send a post a picture of my current bank statement well I've done this now it's been 2 days I can't check out I can't buy anything and nobody is clearing my account my name is Catherine Thompson my username is Rosewood Catherine at yahoo.com please get to your emails and then walk there so I can start buying more products thank you