Wish
reviews and complaints

I love shopping on Wish site however the entire history for Dec. 2018 has been wiped out and there are still items I paid for but haven't received as well as 2 refunds I was told would be available as of Dec. 30, 2018. They were not. Most of the time Wish is good about refunds but not this time. I ordered 2 pair of tan leather pants for Christmas gifts but when they arrived they seemed more like raincoat plastic. Gross. A third pair were ordered and arrived having an inseam if about 26 inches...hmmm, only a small child could fit into them.

Paid lots money to wish as ordered 4items had delivery driver come to deliver then get asked for more cash as shipping not paid, when items ordered where express delivery can't contact customers support or call as tried calling USA plus Canada all robots taking, now I'm screwed as can't even get a refund or anything so been ripped off though wish.com

I ordered items off of wish and they were not delivered on time. I check my order history often and they're now almost a month-and-a-half late it's too late to get a refund and I still don't have my items and every time I call customer support it says the number is not working right now and I don't get a response for my emails. I've used to wish before and didn't have any problems this is very disappointing considering they were Christmas gifts for my child

I received a on my credit card of $30.45 for apparel on 1/6/19. I did not order anything and I have not received anything. I called the number associated with charge which stated I had to go to website, no one was taking calls .Please advise.

I logged onto a site from facebook, never saw more than the ad on facebook. I have never purchased anything from Wish.com.
I am not sure how this information was obtained.

Madeline Kiska
[protected]

Hello Customer Support,

I received another ad email from Wish.com promoting these high capacity USB and memory cards. These repetitive email also indicate that you "do not care" about your customers' feedbacks and warnings regardless of the fact that ALL of these counterfeits, FAKE products with deceiving ads, costing your customers time, money, and lose of valuable data by using these fake products. Some amateurs will jump into the conclusion that these memory cards are good as it described when they see the capacity checked out on the screen. But they do not know these products are fake and all the data will be lost.

I am very sure I am not the only one who flagged these products and gave warning when contacted Wish.com Customer Support. I am also holding all these fake USB and memory cards as evidence and proof for my Statement.

Chinese Business Philosophy promotes Trust and Building Good Relationship with Customers. I suggest you should do a better product review, punish these rouge vendors who are damaging your reputation and your business brand instead of turn around and punish the Customers who reporting it.

Best Wish and Good Luck to your business Wish.com

Don

I completed an order and paid for it in the middle of November 2018. I received a confirmation on November 26, 2018 that my order was processed and that there will be a follow up email when the order is shipped. I have yet to receive an email confirming that my order has shipped, nor have I received my items! I have tried multiple times to email customer service and have not once received a reply. I WANT MY ORDER! I have an order ID but need someone to talk to so they can get me my items!

Ésto se está volviendo muy complicado y no se xq si ya hay un registro de compra y ya tienen tu información, xq te hacen pasar x lo mismo una y otra vez y luego te rechazan y te rechazan
Quiero hacer una compra y es como si estuviera haciendo una prueba, dificultades para hacer el pago con tarjeta, piden demasiados requisitos y luego te rechazan y te mandan x otro lado y se vuelve enfado. Px hacen tal complicado comprar en línea me están enfadando

After placing my order with Wish, I requested their customer services to package my order and deliver it as one order. this is due to custom payments and Post Office payments that I have to pay every time I collect separate orders. I end up paying double what I have paid because of the single deliveries.

I have now just received a notification that "one" has been shipped, regardless of my request. I have placed one order at once, but I receive it in bits and pieces which I have to pay.

If they cannot ship my order as one package then let us cancel the whole order since this is costing me money and the time to go collect each time.

I purchased a really nice pair of snow boots back in Nov and I still haven't received them and it's now 1/20/2019. I have made several emails to everyone I can think about & then there a fact of an account I have that you have decided not to allow me to purchase. I hope I here back from as soon as possible I want a phone call instead of an email or text. You have not answered me about my problems. I will wait till Tuesday in case your closed for the holiday. My Home/Office [protected] and my Cell [protected].
Please call me anytime I sometimes work 24 hr shifts
Thank you for your timesd
Laura Larabee

Little Bit Process Serving

I've used the same card many times, now I'm having a problem getting it to go through, I've never been ask to send a Copy of bank statment stating I've used it before, you can't look on my account an see I've used wish many times, I will not give my bank statement info out, I pay my credit cards off every month an that should be enough proof I pay my bills, so if you can't just except my card I guess I won't be ordering anything else from wish, in fact I just place quite a large order Dec.18 was very pleased, placed a order Jan.17th quite a LG.one with no problem now they are asking me for more info about my bank statement which I refuse to give, seems to me as long as my account is paid that should be all you need, looking forward to hearing from you about this problem, Brenda [protected]@ymail.com, thank you I need to know so I can cancel this order, have a great day

I am trying to place and order and when i go to the payment section, the system will not allow me to finish
my order, .Earlier when I tried it came back asking for a copy of a bank
statement showing a purchase, I don't have a recent one since as I said it has been a while, what do I do. It has been a while since I placed an order, I don't understand what the problem is but I like to
shop on wish.Please advise what is going on. should I set up a new account with wish, and what good would
that do.

I place a order with wish on 12/7/ or 12/8/19 and I order two pair of shoes, at first I put block on my bank account, my bank cancelling out after a few minuters or couple days. My name is princelittlejohn, card ending in 0333. I don't no if you guys can call my cellnumber is [protected] please give me some answers, between today and toworrow, thx-prince littlejohn

This company is no good. I paid for an item never received and won't refund my money. I am going on ALL possible social media outlets to warn everyone AGAINST EVER using this company. I purchased headgear for my son's tournament over 2 months in advance. Wish says they delivered it, so not their responsibility. I never received package and had to go last minute to a 3rd party to purchase headgear needed for competition. Wish maintains they fulfilled order but my local post office has no idea. I just wanted compensation for my $18 spent but realize the company doesn't care.

I ordered it on oct 3. You guys changed my delivery date twice. It was supposed to come by nov 9 and then nov 12. Then there was a message saying that the postal strike was causing severe delays in pkg delivery and I was asked if I would wait and I said yes. Well I still have not received the item but now i'm being told that it's too late for a refund. So you guys got my money and I get nothing in return? I also never received the free gift that I ordered in sept. If you guys don't fix this I will never use wish again and I will post it all over fb that you take people's money but don't send the items. I have ordered quite a few things and would like to order more but not if you guys aren't willing to fix this issue. It's not right that I got nothing for my money

Clothing is not standard size even thou I ordered a larger size.
It is not quality products and am very disappointed with the clothes
I ordered. at this point I would not order from here again. There is
no return paperwork to even send it back. I should know, if its too
good to be true, it usually a con.

[protected]@aol.com

store - yidndhu plussize tshirt
- autumn2014 summer lace vest

I still have two other orders coming and Im not looking forward
to receiving them. I was going to order more but not at this point.

I ordered a jacket, which was too small. I have contacted through chat 3 times. I want the same jacket in the largest size, since there is so much difference in Asian sizes and US sizes. I need the same jacket in the largest size available, same color. I have submitted photos with each contact. Please send this remedy, so I can wear it now.
(Wish Assistant)
>>> We are so sorry your item doesn't fit as expected! We want to fix this for you.
>>> You will need to contact a Wish support agent, as we require more information about this issue. Would you like to contact one?
It has been about a month since receiving this item and trying to get a replacement. Please deal with my order, or I will not purchase anything else from Wish.

I never got what I ordered. Spent 45.0 and was told I would not get a refund unless I buy more items!

This is the email I got from them

Wish (Wish)
Jan 17, 06:13 PST
Hello Amber
We apologize for the inconvenience. We strive to provide our customers with the best possible service, and must periodically ensure that all consumers on the platform are not unfairly benefiting from our generous refund & return policies.
We're sorry that your recent order was not up to your expectations. Please be aware that our system analyzes your account activity, as well as activity across multiple accounts that may be connected, when determining an account for excessive refunds.
With regard to your refund and support interactions, we will continue to fully support your purchases once your account is back in good standing. You can get your account back in good standing by continuing to purchase on Wish.
We hope to be able to serve you in the future and hope you can continue to enjoy the shopping experience along with our over 300 million shoppers worldwide.
Abigael
Wish Customer Support
I ordered back in November

I ordered crystals and florite stones. I filled my order properly and was directed to checkout to fill my email address and provided a copy of my bank statement. What company wants a bank statement with a wish purchase on the bank statement. I am a newcomer to wish. If I can't purchase in the first place why are you demanding a bank statement? Furthermore, I would not provide wish with a bank statement. That is personal information which should never be asked in the first place.in this instance, you lost a potential customer.