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about my stuff being refunded without my permission
I am really pissed with the wish app. don't have horrible customer service. they never reply yo your emails... i had bought about 20 things and they completely refunded me. without my permission... the wish app has very good prices but they just suck at doing there job. I had waited over a month for my things and they just took it all from me...not very good at that!
refund for item not received
January 7 2017 ordered 15 kitchen cupboard handles from Home powered by Wish
Jan 9 2017 received email from Home.com that the items would be shipped between Jan 9 and Jan 12 2017
Feb 13 2017 received an email from Home.com stating that my order may arrive a bit late did I still want them.
Please note that when they emailed me on Feb. 13th it was already past their 30 day refund policy.
Feb 14 2017 I emailed back stating that I still want the item and don't mind waiting a bit longer as I really wanted the item.
Mar 21 2017 I emailed Home.com and told them that I had not yet received my order.
Apr 21 2017 I emailed them again and told them that I never received the item and would like to cancel it and get a refund.
Apr 22 2017 they emailed me back apologizing that I never received it when it should have arrived on Feb 8 2017. Note this contradicts what they stated on Feb 13th.
Apr 22 there were numerous emails back and forth between us. I stated that I understand that they have a 30 day return policy but how can I return something that I never received. They just kept replying...reference our 30 day refund/return policy.
May 9 and 10th the same thing. They said that they hope to be able to provide a much better experience on my next purchase.
Their statement on the bottom of each email is... We have your Back! You never have to worry when you shop on Home. Well I think they have given me reason to worry as I am out $90 without ever receiving my purchase.
I paid $30 for the item and $60 shipping charged to my credit card.
credit card fraud done by wish.com
on 29th april, 2017 my credit card debited with rs.20, 000 which didn't used by me. next day when i checked with bank regard this fraud i came to know the company name from which online transaction done is wish.com
this transaction is not knowing by me.this is done by fraudster.
please try to find that person who has done this online transaction and refund my money back
my order history
I have had to reset my phone and install wish app again, i have items ordered awhile ago, but cannot track items because no history, I have signed in with email and Facebook as well. I have emails regarding my orders but when I open them, I get error message 404, what is that, my bank account shows I have paid for the items, but just can't get any information, the app help feature is no help at all
Read full review of Wish and 33 commentswomen pu leather tote shoulder bag
On 26 March 2017 I order 5 tote bags and cancelled one, the white one. The total was $27.50. This amount cleared my bank on the 28th of March 2017. I get noticed from Wish that my items were processed and then shipped. I have ordered more items After these totes and have received some of them, a month later. My issue is Wish is refusing to send me my totes that are and have been paid for back in March. All I'm getting is to verify my account information which is nonsense seeing ive ordered many items After ordering the totes and have received them. I ordered a bedset and some watches which the company wish refunded and said they thought it was fraudulent. I never cancelled those items. Your company did. Now, they are holding onto the totes I paid for and I either want my totes or the money refunded back to me wish charged me and received. I sent them copies of my bank statement showing the total amount and date the items cleared my bank and every email they send me is asking for my full bank card info and a picture ID. They don't need a picture ID as I don't furnish one when I signed up for the account and they have my bank info as I've ordered from them several times. This is getting crazy and I've requested wish to call me or someone from their legal team so I can resolve this issue. I will not submit my bank info thru an email seeing wish seems to think some fraudulent items were ordered against my account and there wasn't. If some can answer the customer service line that will be awesome.
Stephanie Parker
nail polish
Ordered a couple of nail colors from a store on your site. I've received over six of them with duplicate colors coming in. I've let the seller know to cease and desist from charging my credit card for something I didn't order. I've never had any other problems with this app or purchases. I really don't want to do it but I may have to notify my bank to stop payment to anything concerning wish or cute. Can you help?
Women's fashion new metallic mirror nail polish was the name of the item.
I had ordered a couple of them previously and received them no problem yet this time I ordered a couple and have received duplicate colors that I didn't want. I don't want to allow them to charge me multiple times for these items.
referral code
Yes I told my mom about whis and that I saw that she get a 50% off for her chicken coop. She was going to purchase it with wish.com. And was very serious however the referral process, of giving her the code after she's made an account is not working and it's really making y'all look bad. How can I fix this?
hbflywc Is the 50% referral code I'm shown
My account email is
[protected]@gmail.com
unable to cancel my order that was mistakenly placed by my daughter
The WISH APP is not that safe. It automatically deducts your debit account without even popping a message to warn you. My daughter went to checkout and suddenly, it just said ORDERS successfully checked out, wherein I had so many ITEMS in the cart that I was still deciding on what to purchase and let go. NOW I feel so upset that I can't talk to any customer service representative because the CONTACT NUMBER they have on their website which is [protected] is just a Voice prompt, and when you send them an email - [protected]@wish.com you won't get any help because its automated. I can no longer log in to the app and their website because it's not accepting my password anymore and when I clicked forgot password so they can send it to my email, I didn't receive any email from them and you can't even message them on their Facebook Page because it's also automated. I am so disappointment if they take that money out :( just so wrong :( I really need help on how to get my money back. Please, if you know how I can contact someone from wish.com or how I can get my money back please email me [protected]@gmail.com
Thanks.
Actually, you can cancel it and get a refund. All you have to do is go to that order and ask for a refund on all the items that you want a refund on. It is upsetting because you have to do each item individually but they will issue a refund. :)
Yes, unfortunately, I no longer had access to the wish app and website. After exchanging so many emails with the automated, I was able to get hold of someone who replied they'll refund within 14 days. I do hope they'll refund my account. We'll wait and see. Thanks
i ordered tv box " u. s stock jailbroken mxq kodi...
This box came and it was used opened and it does not work when i contacted them they say it been over 30 days and they can not refund my money. This company is nothing but lairs and criminals and I want to know why they are allowed to rip off the american people with nothing happing to them. There are thousands of complaints on line and please tell me why you are not doing something about it.
U.S STOCK Jailbroken MXQ Kodi ...
Store: Changjiang Trade
Quantity: 1
Order ID: 58c82275a3a5f7229f9f4d52
U.S STOCK Jailbroken MXQ Kodi ...
Sansome St. 40th Floor
San Francisco
California
United States - 94104
customer service concerning orders not received
I have attempted contact with company many times concerning a number of orders I have not received Their site says I have confirmed delivery but that is a lie. Emails I have received from them tell me not to worry about it and give it a few more days. I want ALL the stuff I paid for or I want ALL my money returned 1.Fringe boots 2.belted dress 3. babydoll 4. V-neck dress and other items I can no longer access the orders on
i have order batteries for the phone charger i got from you the 2 set of batteries don't fit the charger i got like to know how to get the right size the one i get are to big i order 18650 if you could let me know were to get size that i need for the phone charger i order i order 8 of them and can't use them can't find the right size on you site i lok up 18650 and there all the same size please let me know were i can get the right size for them
gear stick knob mazda miata
This product does not fit my car Mazda Miata
I have sent an email to wish requesting a refund and got no reply
This company states they have good customer service but that is not true they are only interested in taking your money
Apart from paying wish I also had to pay customs duty
Based on the service so far I am stuck with a product that is of no good to me
my order has disappeared from the system
On 19 March 2017 I ordered a dress for R350.00 on the www.wish.com website. I received a confirmation that my order was received and will be delivered to me in May
I got this e-mail on letsoalo.[protected]@gmail.com
Shipped
Tracking #: [protected]
Delivery Estimate:
May 2, 2017 - May 12, 2017
Track Package
Contact Support
Request Refund
When I go into the system using the same e-mail address I used to order the dress, I get denied access. I finally managed to log i using a desktop view and see that it says there is no order under my e-mail address. I am therefore unable to inquire as all means of contact on the website require you to click on the order in question. I have no order to click on, I tried calling but I am in South Africa, the number does not go through. What can I do, please help. I still want the order but if it's missing I will opt for a refund.
I have been ordering from Wish.com for a long time and I never had an issue with them until March of this year. The first was I had two charges for them that I had not ordered anything. There was no orders showing for that date either, after a week or two of back and forth, I contacted credit card company and filed against them. Getting my money returned. I still had orders with them and since then I am not receiving all the things I paid for and their website says I confirmed delivery. They are not getting back to me and there is no way to contact them.
When you call they San Francisco office all you get is a pre-recorded message
jewelry, clothing, everything!
Wish, mama, and cute are all the same website/"business" and they are all fraudulent scammers!
Another fraudulent, scam-of-a-"business" out of where else? China.
They have no customer protection laws as there are in the united states, especially for people on the other side of the world.
This site is the epitome of false advertisement, scamming, and fraud.
If they were out of the united states, the government and better business bureau would have them shut down before they know what the hell hit 'em.
Everything I have purchased has been broken, fake, dirty, torn, cheap, and the "customer service" (If you can even call it that) bold-face lies to it's customers about everything from the way the usps operates, to when people will get their orders if they ever get their orders. Still waiting on three items ordered a year ago, folks.
Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud!
Beware!
Do not use this site!
Spread the word!
refund
I placed an order on April 21, and changed the shipping address, yet, for whatever reason, the change was not made so it was shipped to my old address and incorrect address. I contacted the seller and seller kept giving me turnarounds to not get the product to me then later a refund. I contacted USPS and they said since it was delivered they couldn't do anything, yet they still trwd to help by going to the house and knock, but nobody ever answered door. I later took a step further and contacted the wish support and they never responded to my email. Now, I am without my product that I PAID for and they refuse to refund my money! VERY UNPROFESSIONAL
I ordered some dresses and rompers the rompers are sewed backwards and the are really small cause they are seeed wrong I want to keep ordering from whisk but every time I order clothes they are sewed wrong what or how do I get something done about this ? Also you say a price like free then when you check your cart it's like 12.$ I don't get it or like 3, 00$ and it's like 8$ plus the shipping. Please contact me
tablet defective
Purchased a tablet aug 2016 as of april 16 it stopped turning on it was 9.6 inch with gold backing with duty and tax i paid around 206.00. This is the first item that has failed from wish and ive bought alot from wish. Lookup my history. All i would like is a credit to purchase another tablet. When the tablet worked it was as good as an apple tablet.my email address is [protected]@hotmail.com
my money and or products
I made a purchase over $200and wish took my money but refused my product and said they refunded Me the stuff and didn't. I need that money back to my account now I have kids and things I can do with money I spend. I have been a member for a little short note but they say they want to find out if my card is mine it sent a pic of my card and I'd I haven't heard anything back yet all I would hate to sew your business my phone number is (352)642-4292I would rather a call
refused refund for lost merchandise.
I was asking a refund due to the fact I haven't received the merchandise I bought. The person who take my reclaim told to give until another day. I waited, and yes I received 2 of them because even though I bought it all together they were sending them separately. Bought 4 shirts from the same company only received 2. After several days of dealing with the situation I've been refused a refund and blame the postal office for the loss meaning that I lost the money for good. Customer service final answer were cynical and wrote me to reclaim to the postal office. Obviously they're employee cause the CEO would resolved this differently.
customer service
I placed an order 4/15/17 when it asked for billing and shipping, i put the wrong zips in, which was my fault, so i wrote an email about changing the zips, after that my account was locked, and no email back. by the time they finally emailed me back items we already sent out, and they couldnt help me with changing the zip codes, they gave me some ### tracking number that doesnt exist its not a real tracking number. i called both post offices to explain what had happen, both of them say there is no tracking number like that. now that ill never get my items, im still waiting for a confirmation email, cancelling order and i want a refund, ill never order from this site again thats for sure.
i should have known not to order from a site where they have no actually representatives or working number.
his/her anal vibrator toy product
I paid for the item with a credit card the package I received didn't have my product in it. I sent three emails to wish customer support click on them they where error's I was trying to see if I could still get the item I paid for without having to do a refund I'm still interested in wanting it more than refund is there any way you can help me my email is arminta.l.[protected]@gmail.com
stolen credit card
My name is Natasha McRae My bank card was stolen ending in 4752 on April 30 2017 two purchases were made May 1st in two amounts one for $16 and some odd sense and the other one was between 11 and $14 and some odd sense. If possible I would like the address of where the items were supposed to be sent to please contact me at [protected] so I can put the address on the police report and give the address to my bank.
I was trying to pay for my order and it will not let pay. For it with my debit card
I was trying to pay for a item I was going to order but your system would not let me pay for it with my debit card and I made several attempts . So I took my business to Amazon.com and had no problem.You all can't seem to fix the problem I will just take my business elsewhere.
Don't worry about my complaint I will take my business some where else you all can't fix the problem
About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Wish Customer Reviews Overview
One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.
Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.
Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.
Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
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Overview of Wish complaint handling
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Wish contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
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Wish headquartersOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
Most discussed complaints
Item ordered on 2020-04-28 3 (opinions to this review) I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 2 (opinions to this review) On Oct. 12th 2020, I placed an order on Wish 2 (opinions to this review) Fraud 2 (opinions to this review) Order not received 1 (opinions to this review)Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
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