Wish
reviews and complaints

On Dec 2nd I ordered several items totaling 129.80 I checked my bank and the money was taken out twice Am I going to receive 2 items of the order?.
Do I need to return the second order and pay for the return?.. I want and need this $129.80 back soon
This is my first time dealing with Wish
There is no e mail communication on what's happening with this order
What do I need to do?
Please contact me at [protected]@sbcglobal.net
Joi Shirley
[protected]
11812 Minuteman Dr
92503

11/13/2017 on or bout 930 am put money on card, checked if was there and it was, 1130 am ordered part to finish project was told later order was rejected cause of insufficient funds checked card company and have print out money was taken out 11/13/2017 by wish i want my money back put back on card i will never buy anything from them again been trying to resolve this thru customer service but just got BS from them that they cant do any thing

I was so exited when it came in the mail on november 30th but it came to be a disappointment because the home button would not click the sim card slot was jammed in and the side of the screen was minor shattered. Oi do not have a picture obviously because this was about to be my phone, this is why I was wondering if you could send me another of the same product you can keep the money I would just like for you to send me the phone thank you for your time. Please contact me @[protected]@gmail.com

Sincerlry,
Abbymiller

Placed order but the amount were different to the basket amount and only discovered after submitted.Requested cancellation and refund few seconds afterwards .To date no refund not goods received.

Store: GLGLGL
Status: Closed
Last message:
"Hello, Thanks for getting in touch with us regarding your order and I understand that you've canceled it already. However, upon checking, your package was successfully shipped and is set to arrive on or before Dec 8, 2017. The option to make changes on this order will be available as soon as you receive your package. As a valued customer, you are always covered by our 30-day policy. Once you receive your order, please let us know immediately and we'll be glad to assist you with a refund. If this happens again for future orders, you can cancel items up to 8 hours after placing the order. You may do so by going to your "Order History" and tapping "Cancel Order" before it's processed. Should you need further assistance, our team is always available to help you. Thank you for your patience and understanding. Jeromei Wish Customer Support"

Dear Team,

It's been almost two months I have placed the order and yet not received the parcel.Its very disappointing and very poor.

I have been waiting since long time and this was for the very first time I have placed an order through wish and I was informed within 15-20 working days the parcel will be delivered.
Now I request you to guys pls assist me in delivering my parcel on Friday before 1pm as I am traveling for 15 days and will be back after one month and I have to carry this parcel as I have to wear and there won't be anybody at my place to collect the same.

Request you to pls assist.
It's a humble request.

Thanks!
Regards,
Shraddha Jain
[protected]

Sent from my iPhone

This email is a service from Wish. Delivered by Zendesk
[NE80K3-MD29]

I am very upset with wish. I have ordered a go pro case as part of my grandson's xmas gift that was supposed to arrive on november 27th and now it was changed to december 4th. It is december 5th and the best thing that wish can do is offee a refund? what the [censor] kind of company is this almost 95% of the items I ordered are being refunded because of low quality or unkept shipment eta's. Plus the fact that you can't contact then directly... I demand answers. This is ridicilious.

Maria

I have ordered two pairs of sneakers, one pair of dress shoes didn't know where they were coming from but I need them in a 9.5 American size shoe thanks a lot.i have a feeling that I'm going to like doing business with your company and may God bless you all.havent received the shoes yet.
As for know I don't have any complaints because I have not received my orders

i have 8 items that are very late. I have tried and tried to contact you but you do not respond. My orders were placed in september and october. I am tired of waiting on you. If you don't respond to this message i will be contacting others who can do something about "WISH". I have headphones, stuffed giraff, turtle, pink panther, shaun the sheep, shaun the sheep dog, pokemon, and a coloring book. I also paid for a hoodie and received a t-shirt. I'm not happy!

i tried to log into wish today to check on the status of my orders as well as the return i would like to do and my account is gone i would like to know where it might be and what happened to all the stuff i have ordered as well as what i am supposed to do about this item that i need to return as the power button is stuck on. could someone please get back to me ASAP as i am worried about the rest of my orders as well im hopeing my address hasnt been changed as well please get back to me thank you the name3 on the account is Douglas Seibel ansd i paied through paypal the address to the account is 2914 Doverville Crescent SE Calgary, Alberta Canada T2B 1T9 thank you my return email is [protected]@gmail.com

I'm wondering why the daily giveaway is going so fast. I choose an item and it says none are left. I start to choose another item and it says the giveaway ended. It happens in just second. So I'm saying the giveaway doesn't last long at all. I was wondering if there is a problem and if something can be done to solve this. Please reply back thank you Roberta PS I do appreciate the daily giveaway it's great.

Hello
I've purchase several items only one time
out of the items i only received green boots free nail polish
came very late, but here
best friend dolphin necklace never came for Daughter for Christmas
feelin Girl women hot body shapers never came
3 PCS mlticolor LED flashlight 3D life like butterfly wall sticker powered never came again for christmas for daughter
women solid color draw cord coat long sleeve loose casual poncho coat never came Neutral cute expression fashion leather watch for daughter never came
Look in cart and it says empty it should not be when rest is missing
I check my Traslation of credit card everything went through but
yet not recived it may I have my money back or rest of my Purchase

I ordered several items in October, which were supposed to arrive by November 11th, and absolutely nothing has been sent. The transaction was made through my bank account, so it's paid for. If you won't send the items to me, at least give me my money back! Very poor customer service, once I receive my items I will not order from here again! You're ripping people the [censor] off.

Legally, with any purchase your aloud 2 to 3 business days to cancel. I however was not given that option.
The shipping that I otherized is not what charged. Of course I found out after my account was charged. When the company was finished, I was unable to pay my rent!
Here are the orders that I attempted to stop,
#5a1edde655b256f721ae4b79, over charge in shipping $. 22.00
#5a21c22b3a65034f328bc0e, . $. 3.94
#5a208216f80be14d3a9252e4, . $ 20.95
#5a20586b1dd13e6d6528b06e, . $. 79.70
#5a2032d8e2316d19f81b8ba6, . $. 89.10

Many of the items were free, and I was charged anyways .
Whatever can be done will be appreciated,
Thank you, Dona Todd

Wish said they refunded my Me Spend credit card. No reflection of a refund has reflected back on my card as of yet ! It has been a month now ! I have been Emailing them countless times providing them with everything they have asked for ! Item numbers, screenshots, still no refund ! I need this money back on my card. Please help me. I keep getting the same Emails over and over ! And... Still no refund ! My credit card provider has kept me updated and says I not the only person having this trouble. Please help !

I have orderd alot of stuff therw this compony for a very long time now.well on one order that i placed it was a puppy tranning fence.it was delivered fast, i got and deliver message on my phone saying package was delivered so i go home checked my mail i was very pissed off because what came was the little stick that gos inside of the fence there was no sighn of the other part, so i went back on wish to contact the cellar and they put in a message and it takes at least 2 days to respond back and they keep telling me the package was delivered and I tried to explain to them I didn't get all the parts that I would like to have the other part that I have ordered the supposed to be together or my refund I am pissed because I have to go through all these steps just for this puppy training potty fence I want this resolved immediately thank you

I ordered a bunch of bts merch from wish on september 29th, and none of it has come yet. It is december 4th already! Most of my items were supposed to be here a month ago. I swear if I wasted my money I worked hard for I will be so pissed at this [censor] website. My friend that lives literally a few houses down has gotten the items she ordered, why haven't I gotten mine? Im really frustrated.

I put in my payment to buy $200 worth of stuff it went threw then it gone tell me that it decline now this the same card I use last time and it went threw so y not this time so I check my bank card and the $200 was taken off now were is my money since you say it didn't go threw I need you to refund my money I advise that y'all need to get a number that we can talk to a person on cause if I don't get my money back in reporting this app

I placeed a order and i payed $201. And a few days later i see it had declined.. The mony was on my card was a master card and the next day i check to see how much i have left on my card to use and it was less than 100. So the payment came off right away so why is it Declined if you have my money where are my things.. I have placed orders before with no problem why this time when it is for a friend... kinda mad here...

Sorry to bother but I have been waiting so long for my items and they haven't come yet. My 1st order should've been here in August and geuss what it is now December. My mom is a lawyer and she can sue you, you know because this is bad business I am very mad about it and I'm not trying to be rude but you should look at this because almost all of the complaints here are about this.
Sincerely
Nicolene Kruyshaar or
[protected]@gmail.com

I wasnt trying to order $1, 011.32 worth of stuff please refund my money i can not afford this balance. Return my money and this app needs to be upgraded so there is a cancel button or have a number that a real person can help. I add those items in my cart not to purches right a way and i wasnt getting everything i made a mistake i need my money refunded