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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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A
12:16 am EDT

Wish.com you authorized money in my account without my consent..

You authorized a transaction of 12, 7 usd in my account and I have no history shopping from your your store. could I please get clarity on what exactly is going on and can I please get my funds back, i've never ever even visited your website. transaction occurred when I was even sleeping, sunday morning @ 5:57 gmt+2my card number is [protected]...

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9:13 am EDT
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Wish.com I am complaining about my polo sharpshots auto focus af 33mp 1080p camera the wrong tracking number y'all have to me

Y'all gave me the wrong tracking number it to a DVD player not to my Polo sharpshots auto focus AF 33mp 1080p camera so can y'all tell me where is my right tracking number to my polo Sharpshots auto focus AF 33mp 1080p camera so I can find my stuff I should get some free stuff from y'all all the bull [censor] I I'm going through for my polo Sharpshots auto focus AF 33MP 1080P CAMERA my address is 5605 w 22nd St apt A Indianapolis, Indiana 46224 please can I talk to someone who can help me find my camera cuz I need it or just call me at [protected] my name is Jerome Snell this is not the first time this happened to me this is the second time same polo Sharpshots auto focus AF 33mp 1080p camera this been going on for a month looking for my camera since the first time I order my polo Sharpshots auto focus AF 33mp 1080p camera it went to the wrong address now y'all have me a different tracking number don't match cuz I the call DHL sender they is dont not a match with my Polo sharpshots auto focus AF 33mp 1080p camera it match up to a DVD player someone​talk to me what going on

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M
9:05 am EDT

Wish.com products ordered not received

I ordered 7 items and only received 2 items;
the items ordered were: sun glasses, dress, 2x jumpsuits and 3x female tops.

We only received sun glasses and one jumpsuits, the rest of the items were never delivered. I wrote emails to wish but no response.

my invoice number is:

Invoice ID
56b3a623106267790dea9b40

Transaction ID
34M59146JJ778861M

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A
7:47 am EDT

Wish.com free items/shipping

When I select a free item and choose color etc the shipping jumps up from what the original price is... It says 2.00 shipping and when u answer the questions such as color it jumps another dollar or so... Isn't that false advertising? For example I ordered locket baby angel caller pendant long necklace harmony chime ball mexico bola relaxing musical sound. And was charged $3.00 shipping as opposed to $2.00 shipping. It does not state anywhere that there is an additional charge of any kind for choosing a color size etc. Free is free and $2.00 shipping is $2.00 shipping. If a cost is going to jump up for any reason should that be reflected in the add?

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5:13 am EDT

Wish.com fidget spinner

It is coming later than it said it would I would appreciate something new for free that is coming faster please send me a brand new fidget spinner as mine has been delayed I need a. New one. Before 18th of June and I would like it for free btw I am speaking about my cool striped fidget spinner so please send me a new one I will neeed it. If you send it I will give you a 5 star rating

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M
8:52 pm EDT

Wish.com I have not received any of my items, I moved but have a forwarding address, i

2 phone's 3 sweat shirt dress thing's ring scull leggings and can't remember what else it's been so long lip sticks a bunch. .please
Let me know, it was paid for on husband's card and I don't know if we put my name or his or both
Jason krane and or miki Corley
Old address 2132 north 6th St concord cal
New address 1050 west capital Ave spc 163
West Sacramento cal [protected]
Thank you

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J
8:08 pm EDT

Wish.com my stuff was never delivered and no response to customer service

I order 3 new elegant women sexy multicolor batwing sleeve party (Store: EDATEAM) last March 16, 2017. It says March 18 processing the order and in transit which left the store on March 21, 2017. And the estimated delivery is May 02, 2017. I send couple of complaints on wish but never heard something from them. And another item I order was new arrival fashion twisted hair band (store: BA) and all those items was never deliver until now. Sad to say that some store are not trusted and using WISH to collect money from customer.

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1:34 pm EDT

Wish.com products not being delivered also have sent several emails

I am complaining about three items that have not been delivered scissors, ladies crossover bag and a dog tag.Also I have sent around five times confirmation of my email with photo of last four digits of bankcard to get my account working again and still not sorted. I am very annoyed by this as I have spent fortune recently and was planning to buy more. Please advise as to what is going on. Thank you. Ann Mahon

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Update by Ann Mahon
Jun 02, 2017 1:36 pm EDT

Please sort my account and get my items delivered

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R
10:13 am EDT
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Wish.com order free rings and lg phone case 5.00 shipping 36.00

I ordered rings. which were free. ordered $5.00 LG 5 phone case. shipping $36.00. Credit card had.$12.00, $22.20, $33.85, $2.00, $1.80, $28.50, $13.00 for a total of 113.35. It was only suppost to be $ 41and some change. Raymond Robbins, 10388 se 214st. Lawson, Mo. 64062. phone [protected]. Ordered from [protected]. That is my grandsons phone. He has the app. Tried to call no. listed. But have to sent

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2:45 am EDT

Wish.com extra money taken from my card

I made a purchase from wish on June 2 2017 and soon as I paid for the order an extra 94.86 disappeared from my card stating from Joy ware I didn't order from Joy ware and ironic how I make a payment to wish and get rob from another company I know nothing about I informed my payment institution and will be disputing the charges either something's going on with this company or pay pal

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S
4:17 pm EDT

Wish.com bracelet and packaging

I received a bracelet/watch which is brown and has a butterfly and the glass in the watch is broken and the package it came in was already opened and looked like it was stepped on with black footprints on the package itself. I feel like the company that delivered the package did this to the product and package and I'm very unhappy and would like it replaced

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12:39 pm EDT
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Wish.com your clothes are a joke. cheap material. nothing like pictures and way to small

I'm very disappointed in the quality of all the clothes i did order. First off none of them fit. Not just this outfit. It was my first time shopping online and every piece of clothing i ordered look nothing like the pictures. In the pictures they look great and i open the package and it's flimsy cloth. Ontop of that there is no guide on what sizes are best for people to order... My dresses are so tight i cant breath. My bathing suit bottoms are so tight i feel the need to lose more Weight but i know deep down i dont have to. Im 130 pounds and 5'6... Im very upset with the company and i will be deleting this app and never shopping from here again. I wasted my money and my time and I only have myself to blame. I do recommend you put on your site sizes for woman to choose from. Like if your a 7 in pants get a 9 or a medium in dresses or shirts get a large... I think you should also take a picture with the real quality of cheapness you provide. I spent 50 dollars and more and i could of gone to ross and got better clothes and this site is just a joke... This site is a rip off and im beyond upset and have much regret. .

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R
9:26 am EDT

Wish.com items refunded suspect fraud

I recently tried to purchase some products but then got a notification that my items have been refunded due to suspected fraud, now I can't get hold of wish.com. I only want to know what fraud was detected and when is my refund meant to come. I don't have the resources to take legal action but I'm not contacted soon I'll take every opportunity to make my story known.

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Marice Crafford
, ZA
Jun 01, 2017 11:38 am EDT
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The exact thing just happened to me, I am in Bethlehem South Africa! Now I have no clue what to do?

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S
6:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com money debited

I placed a order with wish on the 9th of May 2017, i received an email stating they are processing the order, when i go back to my order history today i see that the product i purchased isn't in the history, so i went back to my banking history and see that the money was deducted, then i went back onto the wish.com website and i noticed it says if they payment didnt go through that should be the reason it doesn't show on the history. But thats not the case as money was taken from my account.

Im requesting a refund.

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Gail Waltiere
, US
Nov 26, 2018 4:31 pm EST
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I am going to sue this so called wish company. I have been out of the money they stole from me since July. I didn't order the stuff. It was put in my cart and they put it in order status and I can see I'm not the only one they did this to. Done playing games they need to be called out for the thieves that they are. I'm out 115.45 plus no merchandise. Oh they put on wish cash which they will not allow me to use. Beyond pissed!

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imgoingtopunch u in the face
, US
Nov 20, 2018 11:19 pm EST

Yes I have order 1was a dress 1 manicure set long ago
THEN the MOST IMPORTANT that I want done is remove the credit card from my account it is no longer good I will be going through Pay pal for now on but I am still weary on ordering anything because I never got the 2 I order...…….!

Please respond I will be waiting for you response

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Andrew Kingma
, CA
Nov 21, 2018 10:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

Wish answer or Pants that ordered in Large

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Reviewer22799
,
Nov 19, 2018 5:11 pm EST

I tryed to put a card in and it won't work and it charged money off of it but the card doesn't work

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Gena Wirth
, US
Nov 19, 2018 9:04 pm EST
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Money taken out of my account orders coming to my house I NEVER MADE & HAVE NEVER HEARD OF THIS COMPANY

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Brandy Engle
, US
Nov 19, 2018 10:17 am EST

I ordered a dress and a ring and they said they could not fill the order to allow 14 days for my money to be returned and it has been over 14 days and i still have not reseved my money.

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Stephanie Elaine Chambers
, US
Nov 19, 2018 10:27 am EST

they took my money. 30$ I need it. who do I get intouch with?

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Sat Kum
, IN
Nov 19, 2018 10:44 am EST

I see that we have lot of fraudulent orders happening on internet and to my surprise today my credit card was used for an order of 16 USD on wish.com. Can I have someone block the transaction and do the need ful at the earliest.

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kimberly fraire
, US
Nov 19, 2018 1:16 pm EST
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wanted to send some things back unopened but they erased my order page and i dont have the order numbers and you cant get in touch with them by phone or e-mail

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Clara Hill
, US
Nov 19, 2018 8:53 am EST

I ordered merchandise from Wish, and not have received it yet. It has been at least 2 months. They have already taken money out of account for order. And the merchandise is cheap and not of good quality. Wrong sizes.

ComplaintsBoard
M
4:28 pm EDT

Wish.com bluetooth fidget spinners

Hi,
I shop alot on wish and i have come across the bluetooth fidget spinner which says free n pay for shipping only, every one i go into the bluetooth spinner isnt for free they you have to pay for n its the standard spinners that are only gor free... it fake advertising n misleading to a customer. I have gone through 10 or more different ones that state that the bluetooth spinner is free n there all the same u have to pay for the bluetooth spinner but the standard spinners are free.
Its states on the front of each section saying bluetooth spinner FREE just pay for shipping, so they should be free. I wanted 5 of these and i think i should get them for free n only pay the $3 shipping fee.
If i cant have them for free as it states on your site n app, i will have to take it further and talk to someone in regards to the sitiation. Hope to here back from you soon.

Kind regards Marck

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1:27 pm EDT
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Wish.com authorisation of credit card purchases

THis matter is extremely urgent and important. It has come to my attention that there are many many transactions on my credit card that i have not ordered nor given authority to purchase.

My bank has directed me to contact you directly regarding this matter.

If I am able to provide you with my credit card details and address to which goods have been shipped, please can you give me a list of the items that you have charged to my card, to whom it was shipped and how in Gods name I can solve this issue of fraud, and who is in fact responsible for debiting so many transactions from my credit card and without my authority.

To begin with my address is 3 Sunvest Place Merriwa Western Australia 6030.

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M
6:09 am EDT

Wish.com order cancellation request refund required

Dear Sir,

i have palace one order amount is Rs. 22947.31 INR in my HDFC BANK CREDIT CARD. by [protected]@gmail.com ..

But it was wrongly placed order please cancel this order and reverses payment in my HDFC BANK CREDIT .as soon as ...i have many time try to cancel this order by i am not able to cancel this order.. please help

Order Placed: May 31, 2017
Order #: 592ddaadb6173196d398d29d

please do the needful its urgent
i humbly requested to you ...please cancel this order and reverse this payment as soon as.

from
manish kumar chouhan
+91 [protected]
+91 [protected]
NEW DELHI

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5:29 pm EDT
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Wish.com got the closest none of them fit the spinners fight was broke need a refund how do I do that

I have got stuff I didn't order, they are all to small. I would keep even though I didn't order them all. Poor quality. They are all small and I am still getting stuff every day that I did not buy .I need a refund i need address to send back . I contacted my card company for them to file a complaint for them not to pay. I don't understand why I am getting all this stuff I can't pay for this poor quality plus the size is to small. I guess this is why u have to go through crap to get refunded no where to return it to

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10:41 pm EDT

Wish.com my cart

I have the cart in the wish Department and when I look at my cart I've ordered triples of something and I cannot remove on that order when I've ordered in the past you had a part where you could remove an item can you please email me the problem or get in touch because I cannot order my cart I would appreciate an answer soon or you might lose a customer thank you Deborah Bush

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2:48 pm EDT

Wish.com very upset

Hello i have been trying for days to talk with someone at wish. A few weeks ago i ordered about six items, haven't got anything, i was trying to get back on the website i couldn't get back, i had to log in on facebook there for i lost my wish list and tracking number. This is very confuesing i can't count how many times i emailed wish they replied do this or that nothing happened. This was my first time shopping at wish very disappointed. Today i got an ten dollar grand theft auto for ten dollars which i did not order. What is going on? Can someone provide a number where i can talk to a person please? I still have not gotten my items yet. I hope to hear from someone soon.

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Carlos Vinha
, NL
Jun 04, 2017 11:27 am EDT

Now i'm really scared ! i'm with the same problem, my orders historic is empty, i don't have any tracking number but my bank already took the money from my account ! i can't find any email to send to this company named WISH !

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Julia Quantrill
, US
Jun 01, 2017 5:08 am EDT

We are in the same situation - in Australia money taken no product

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Lisa Marie Mintell
, US
May 30, 2017 9:15 pm EDT

Most items take about a month to arrive. Sometimes longer because they're mostly coming from China.

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Wish.com contacts

Phone number

+1 (800) 266-0172

Website

www.wish.com

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