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Wish Customer Service Phone, Email, Contacts

Wish
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1.1 4437 Reviews 4310 Complaints
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Wish complaints 4310

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T
10:45 pm EDT
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Wish unauthorized charge on my credit card

I have been trying to contact wish reguarding a unauthorized charge they took off my credit card and have not had any responses. I was told to submit the complaint through the app but my account was deliberately disabled so I have no way to get in contact with them. I also tried the contact them by phone but the numbers a automated system which direct you to use the app.I was told to file a complaint with the BBB by my banking institutions.

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M
7:58 pm EDT

Wish the last six things I just ordered

I have just ordered on June third six items I clicked my address because I obviously know which address is mine and it's all going to my brother in ny I will never see my items being sent there also I have ordered several things in the past which I have yet to receive or get a refund for and the contact number u give is total and complete crap we like to speak to real people not a machine telling us to go to the app

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C
11:17 am EDT
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Wish not processing my order and refunding it as if its your choice?

no way to contact you from india in emergencies then why doing your business in india? i have order so many stuff and the next day you are telling me that you guys are refunding it and stuff? what is wrong with you guys? i have ordered for my husbands birthday surprise and this is i am getting in return. why? tell me how should i contact you because its really urgent!

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S
3:28 pm EDT

Wish I am complaining about two of my items

To whom it may concern.
I am complaining about my 3 items I ordered for last month. I should have received 1 of my item yesterday but It didn't arrive. Today I should receive two of my items still it hasn't arrive. What is happening? I need my items this week. I keep checking my history orders still is till​asking me if I have received it. I keep replying No that I haven't​ received it. It still asking the same question each day. I Need My ITEMS Back Please!

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D
8:44 am EDT

Wish ultimate belly band holsters

This website is showing dozens of Ultimate Belly Band holsters using my brands images which are trademarked ComfortTac.com. Wish customer service is non-existent. I have emailed several times to have them remove my images off of their website. Their phone number is useless, no one answers. By using my images they are promoting my branded product and by doing this they are selling counterfeit. I have had 2 customers call me asking me the status of their order to find out they purchased from WISH. I have no relation to WISH, no one is authorized to sell my brand by myself.

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U
6:36 am EDT
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Wish fraud transaction done on my credit card.

Wish.com is a Faurd company

These people have taken out GBP80 and GBP 188 on 4th June 2017 without my knowledge.

Please take strict action against this fraud company.

There are many fraud cases done by wish.com

Please ask them to return back my money.

I have attached the screenshots of the transaction alert received through sms. Please find attached. I do not have any other details because I was not aware at all about this transaction.

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Update by umesh2063
Jun 05, 2017 1:53 am EDT

And please do some action against this fraud company wish.com if complaintsboard.com can.
There could be thousands of victims around the world who is cheated by wish.com

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Johnnisha Gtace
, US
Jul 03, 2017 1:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Its says that my orders ate pending so what that mean I'm I still going to get my stuff or not

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A
12:56 am EDT

Wish product not arrived, cant sign in

We ordered a watch through my mom 's email etc a fair while ago and it has now been a month since estimated delivery date. She tried to log back on the website but now it's saying she never signed up, even though it continues to send promotional emails.
I also signed up but didn't order anything, and now its saying I never signed up either.
Although a friend of mine claims to.have gotten her order.
Very angry with all of this. Especially as if wish is a fraud they did have solo many nice things on offer...

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G
7:05 pm EDT
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Wish product did not received

I placed an order last April 23, 2017, for
16Pc/Set Unisex Women Men Athletic Running No Tie Shoelaces Elastic Silicone Shoe Lace All Sneakers Fit Strap with the Store of Shenzhen LeShiBao electronic ., Ltd for $5 including shipping fee, Tracking #: [protected].
Plus
2.4GHz Wireless Ambidextrous Gaming Mouse USB Receiver Pro Gamer For PC Laptop Desktop with the store of Dailyenjoy for $3 for shipping only with Tracking #: YT1711390005909380.
both have same Estimated Delivery by Jun 2, 2017, but until now I still have not received it.

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Update by genioeudela
Jun 07, 2017 11:55 pm EDT

please cancel my complain againts wish.com. they have fix the issue. thanks

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M
5:50 pm EDT
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Wish missing items

From 1/8/16 to find missing items from wish.com. I have been all over this tablet by various sites no luck! On or around October 2016 I had to reset this tablet therefore some items went AWOL I've had no refund or any sign of sorting this mess out. It was just about Xmas which ended up miserable. Kids new what was going on so I borrowed money and each got some money. I went into deep depression really bad DR put me on medication, told husband to watch my weight.Stress followed now I am 51/2 stone &put I into Hospital .Won't go on any more about that! You can imagine how family is !I will send some info or you can get it on prime photos. Speak soon thank🙋

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C
2:27 pm EDT
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Wish account blocked

I was blocked from using wish. Wish asked me to send in proof of recent purchase with a card that was used or the bank statement and I sent in both and you said you couldn't remove the block.?
The only explanation they gave me was their system blocked me and they cannot remove it due to policy. What the heck.?

I purchase on wish like once a week and it's not one item, I purchase several items at a time.

I haven't done anything and I am extremely aggravated because now I have to go through extreme lengths to get into contact with y'all about items I haven't received and you keep giving me the run around. Unblock my account! This is ridiculous

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K
12:35 pm EDT
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Wish items

Ive ordered a few things from there that haven't arrived when i tell them they claim the is still in transit i check for myself and it apears the items are still in china they havent been sent by wish at all i only got a partial refund for one item im still waiting on my other items to arrive that i was ment to receive last month i think wish shopping are ripping people of by scamming them for their money something needs to be done about them

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C
11:11 am EDT

Wish where is my order?

25 May i order few products from WISH on total of 41 Euro. That amount has already been debit from my account and now i CAN'T acess to my orders to know where is it and the historic of orders is empty ! I'ts the first time i used this site WISH but sincerely i'm not happy so far. My email is carlos.[protected]@gmail.com and i'm waiting for some contact from you to inform where is my order or giving back my money !

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B
5:55 am EDT

Wish unauthorized credit card charges

I checked my account and found 4 order charged to my account I know of one and that's for 84.12 the others are not suppose to be there could you please cancel them please I also see that the one for 84.12 is still in my cart why is that! can someone please check into this ASAP please. thank you Beatrice Brady I only want the one for $84.12 when I tried to cancel them my self their not showing up in my orders and the items are still in the cart.

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A
12:16 am EDT

Wish you authorized money in my account without my consent..

You authorized a transaction of 12, 7 usd in my account and I have no history shopping from your your store. could I please get clarity on what exactly is going on and can I please get my funds back, i've never ever even visited your website. transaction occurred when I was even sleeping, sunday morning @ 5:57 gmt+2my card number is [protected]...

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J
9:13 am EDT
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Wish I am complaining about my polo sharpshots auto focus af 33mp 1080p camera the wrong tracking number y'all have to me

Y'all gave me the wrong tracking number it to a DVD player not to my Polo sharpshots auto focus AF 33mp 1080p camera so can y'all tell me where is my right tracking number to my polo Sharpshots auto focus AF 33mp 1080p camera so I can find my stuff I should get some free stuff from y'all all the bull [censor] I I'm going through for my polo Sharpshots auto focus AF 33MP 1080P CAMERA my address is 5605 w 22nd St apt A Indianapolis, Indiana 46224 please can I talk to someone who can help me find my camera cuz I need it or just call me at [protected] my name is Jerome Snell this is not the first time this happened to me this is the second time same polo Sharpshots auto focus AF 33mp 1080p camera this been going on for a month looking for my camera since the first time I order my polo Sharpshots auto focus AF 33mp 1080p camera it went to the wrong address now y'all have me a different tracking number don't match cuz I the call DHL sender they is dont not a match with my Polo sharpshots auto focus AF 33mp 1080p camera it match up to a DVD player someone​talk to me what going on

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M
9:05 am EDT

Wish products ordered not received

I ordered 7 items and only received 2 items;
the items ordered were: sun glasses, dress, 2x jumpsuits and 3x female tops.

We only received sun glasses and one jumpsuits, the rest of the items were never delivered. I wrote emails to wish but no response.

my invoice number is:

Invoice ID
56b3a623106267790dea9b40

Transaction ID
34M59146JJ778861M

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A
7:47 am EDT

Wish free items/shipping

When I select a free item and choose color etc the shipping jumps up from what the original price is... It says 2.00 shipping and when u answer the questions such as color it jumps another dollar or so... Isn't that false advertising? For example I ordered locket baby angel caller pendant long necklace harmony chime ball mexico bola relaxing musical sound. And was charged $3.00 shipping as opposed to $2.00 shipping. It does not state anywhere that there is an additional charge of any kind for choosing a color size etc. Free is free and $2.00 shipping is $2.00 shipping. If a cost is going to jump up for any reason should that be reflected in the add?

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L
5:13 am EDT

Wish fidget spinner

It is coming later than it said it would I would appreciate something new for free that is coming faster please send me a brand new fidget spinner as mine has been delayed I need a. New one. Before 18th of June and I would like it for free btw I am speaking about my cool striped fidget spinner so please send me a new one I will neeed it. If you send it I will give you a 5 star rating

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M
8:52 pm EDT

Wish I have not received any of my items, I moved but have a forwarding address, i

2 phone's 3 sweat shirt dress thing's ring scull leggings and can't remember what else it's been so long lip sticks a bunch. .please
Let me know, it was paid for on husband's card and I don't know if we put my name or his or both
Jason krane and or miki Corley
Old address 2132 north 6th St concord cal
New address 1050 west capital Ave spc 163
West Sacramento cal [protected]
Thank you

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J
8:08 pm EDT

Wish my stuff was never delivered and no response to customer service

I order 3 new elegant women sexy multicolor batwing sleeve party (Store: EDATEAM) last March 16, 2017. It says March 18 processing the order and in transit which left the store on March 21, 2017. And the estimated delivery is May 02, 2017. I send couple of complaints on wish but never heard something from them. And another item I order was new arrival fashion twisted hair band (store: BA) and all those items was never deliver until now. Sad to say that some store are not trusted and using WISH to collect money from customer.

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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