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Wish.com Customer Service Phone, Email, Contacts

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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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C
5:04 pm EDT

Wish.com account blocked

My name is ciro avitaia
My account wish is Cirolino1.[protected]@libero.it
Today wish have blocked my account.
They say that i must send a photo of my extract paypal.
I have sent the photo but they aren't reply me!
I mast say what appened!
I want a reply!
Cirolino1.[protected]@libero.it
My account is blocked
I want know because!
I want my account sblocked, operative!

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B
5:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com products not delivered

Hi, my name is Bongi, I had placed my orders on wish from the 25 August until late September in access of 10 items. The first order should have came by the 14th October but still i have not received a thing . The tracking tool shows that 6 of the 10 items have reached the destination country South Africa. Kindly advise what can be the issue for this huge delay in arrival of orders.

My delayed order tracking numbers are as follows: (1) YT1723809810301329, (2) [protected], (3) [protected], (4) [protected], (5) [protected].

The above orders were ought to be delivered to my work address: 28 Kent Road, Stamford Building, 2nd Floor, Suite 4, Greyville, 4001. Kindly reply via my email address: [protected]@webmail.co.za

Kind regards

Bongi
[protected]@webmail.co.za

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R
10:11 pm EDT

Wish.com not receiving an order

On Aug 21, 2017 I ordered a raised dog bed.
The Order invoice for this order is 599baeOc9506cfd292cb5798.
The Transaction order # 74N287180F6049601
I paid $29.95 for this and have not received it. I believe this was a raised dog bed. When I looked for the order on the WISH order history it says I have no orders but I have ordered a few things from this company.
I don't understand why this isn't recorded.
Please help.
Robin

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S
5:43 pm EDT

Wish.com lack of action taken

I ordered my 5 items of clothing on The Wish App at about 20:15pm on the 26/10/2017( yesterday) and when I pressed 'Confirm order' to pay for clothing the price was around £41:98. It went onto Nationwide verifying it and popped up with 'Something went wrong! Please try again' so I refreshed the page and the payment had gone down to £40.78 so pressed 'Confirm Order' and it went straight through. However when I looked at my online banking it shows that £82.76p has gone out of my account. So I have been charged twice. I have contacted the Wish support team via email 2 times and nothing has been remotely said apart from the total price, last 3 digits on the card and the date of purchase. I have provided all of the correct information but I get sent back through is a copy and paste of how to contact them... please help.

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M
2:55 pm EDT

Wish.com merchandise not received

I purchased items on wish.com, I paid with paypal, My account says I do not have a purchase history, The purchase was taken off of my credit card, But still nothing, When I first made these purchases, my account stated that I would start recieving my items on Oct 24 2017, now I have no history, I think It really stinks that you can not get a customer service person on the phone, I see a lot of complaints but are any resolved by wish?

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M
2:19 pm EDT

Wish.com memory cards

I Maurine Adams, At 4 Bentham Road Dorchester, MA 02122, Did Receive my package, But when I opened it, It was empty. What happen To My Memory cards. I did Not pay for this card for my Phone to Have Nothing in side but an empty plastic container. I will like My money back on my cards or New Memory. I would like someone To give me a call at [protected],
Thank You Maurine Adams, I am very upset.

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C
2:12 pm EDT

Wish.com refund

Hello, i am cristina cuadros, on september 6th, 2017 i ordered

6 (six) of 32gb9" geoogle android 4, amount paid with may credit

card, a bit over $700.00 dollars, id # 59aab03ab38cab36ac4a7f15

and the store (wish) sent me a respond.

Unfortunattely the store was unableto fulfill and itemfrom my order, please visit www.Wish.Com/payment issue for further assistance.

Please allow up to 14 days for the refund to process.

An (2) emails was sent by me and till today october 27th, 2017 wish did not contacted me, please get in touch with me asap.

Thank you,
cristina cuadros 55 elm drive west, mississauga ontario canada
l5b 3z3
cell number [protected]

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Update by Cristina Massouras
Oct 27, 2017 2:15 pm EDT

Please get back to me ASAP

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K
11:26 am EDT

Wish.com a recent order

Wish charged my card 5 times for one order and I want the money back for all transactions! I didn't want to be charged more then once for one order and I used wosh all the time and this is the FIRST time this has happened to me! I am not sure why I was charged 5 times for one transaction and that needs to be fixed immediately! I am very in happy that this happened to me and I hope this can be fixed as soon as possible!

Kayla Hoyle

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R
7:31 am EDT

Wish.com shipping double charged

I got my free gift from wish, but then not only did they charge me twice for shipping, they also put it on hold. Then they want me to email them and they have not responded at all. Nor does the companies phone number answers. All it tells me to do is go back to the application and submit a complaint with the email that wish provides. I am very upset and don't know how to get this fixed. Angry customer.

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Q
7:01 pm EDT

Wish.com two items were never received and status is delivered. please help.

I need an investigation opened or please guide me on how to start an investigation for 2 items never received. Please help me and/or email me back at [protected]@aol.com

What happens now? Do they mail me the items again because if they do I just want to just put my dad's address that has cameras facing the mailbox. This way I have proof in what the heck happen to my packages. Please guide me. Thank you.

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D
3:49 am EDT

Wish.com ordering

I've had a hold put on my account because they say, im not me, sent them back statement of all wish transactions for the month of Oct 20 2016, they went through on the 21 because my bank Chase paid and charged me a fee, I've been with Chase for years and I've had my email for years and they say it doesn't match . Also sent license with bank statement, I don't like sending my bank statement and license through email, it's not safe, so I told them I'm not sending anything else, I've ordered clothes, shoes, hats, shades, jewelry, etc. My ole old email is [protected]@yahoo.com

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M
2:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com nail products & other

I am very disappointed in wish services. I have order more than 3 months ago and still did not received any of my packages. I even contact the post offices and they could not track these packages. I will not ever buy from wish again. Very disappointed.
1. YT1721006596001164
2. [protected]
3. LAOJM1000091912YQ
4. [protected]
5. YT1719206214407373
6. YLCMY20447050
7. SYLMY17658388
8. CNAEL3144219795804
9. SYLAA05112456
10. YT1719209151307635
11. [protected]
12. [protected]
13. [protected]
14. SYLAA05112410
15. YT1719306596006007
16. SYLAA05111351
17. UA878832754YP
18. YT1719206214407505
19. [protected]
20. [protected]
21. [protected]
22. UA878867594YP
23. YT1719209151307634
24. [protected]
25. [protected]
26. YT1719290005688093
27. YT1719206214407373
28. YT1719206214407505
29. [protected]
30. AA193847346YN

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L
8:56 pm EDT

Wish.com problem with order history

What happen to my order history. I have ordered a couple things and they are not showing. Everything I bought has been deleted except the free Oder I got for signing up. I need to know where my order history is or has it been deleted all together. Please let me know something soon, thank you. Please contact me, I don't have anything else to say, but order history is missing where I have purchased several things. I need to know if I am going to get the items or am I going to get reimbursed the money I paid you?

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M
12:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com you all have me down as level one when I should be level two and all the stuff that I wanted to order is gone

Margot Pringle
[protected]@iCloud.com
You guys have me as a level one when I'm actually level for all the merchandise that I ordered is going on and I have ordered a lot from you guys please explain why I have been drop down to level one when I'm actually level four I have wore a lot of items from this company and don't get me wrong I love everything I bought

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S
S
Susan DelValle
, US
Oct 25, 2017 2:37 pm EDT

Hi I was looking through the list from WISH on my phone and I picked out many items. when I looked back how can I find the items I choose to make my decision and or take off some items

ComplaintsBoard
J
11:46 am EDT

Wish.com blockerad

Har blivit blockerad och vet inte varför, frågar flera gånger men får bara samma svar att ni inte kan ta bort blockeringen pga av er policy. Men förstår inte varför jag blivit blockerad. Har saker som inte kommit som jag vill ha pengar tillbaka för, annars kan ni betala tillbaks allt de som är kvar, så kan jag avsluta mitt konto sp handlar jag inte mer. Dåligt att inte ge ett ordentligt svar på varför msn blivit blockerad.

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B
10:06 am EDT

Wish.com my order and account

I submitted an order back in september and the order was cancelled and refunded to my card on account! I am not sure why the order was cancelled because I sure did not cancelled. So now I am not even able to make any other orders. Please fix my account! I
Nautical anchor rustic wood-3d rugs bath mat bath rugs anti-slip kitchen mats bathroom mat bathroom carpet
3 piece bathroom rug set anchor printed bath rug contour rug and lid cover colors I refuse to sink quote wall sticker home decor kids room anchor design wall decal living room diy art decals nautical anchor rustic wood - shower curtain - water, soap, and mildew resistant - machine washable - shower hooks are included fishing lures nautical anchor modern abstract painting symbol wooden frame rustic vintage style home fashion art printed accessories decor fish theme polyester fabric shower curtain teal brown black, I am very upset at the fact that I ordered all this stuff and then my order was cancelled and no one contacted me by phone! This is very unprofessional! I love shopping with wish but some changes need to take place for providing the best service for your customers! I want these items and now am afraid that my account has been hacked or something. Please contact me at [protected], thank u

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V
2:02 am EDT

Wish.com [protected]@wish.com

INTENTO COMPRAR PERO NO ME LO PERMITE, Me aparece que hay un problema con mi cuenta, tiene tiempo, antes me pedía una foto para comprobar mi identidad, llevo años en facebook, entro a wish y me manda al enlace del asunto [protected]@wish.com y los teléfonos están saturados, que hago?, quiero solución :(
PORFAVOR

mi correo [protected]@gmail.com

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J
J
Javier Cuellar
, US
Apr 02, 2018 8:00 pm EDT

Hola me sale este comentario:
Problemas con la cuenta :(
Algo está mal con tu cuenta de usuario. Escríbenos a fraud-detection@wish.com., ya mande un estado de cuenta con mi identificación y no tengo noticia alguna por parte de wish, como lo puedo resolver.
Anteriormente pague con otra tarjeta de débito y lo descontaron y no hay productos, ¿que pasa? quiero respuestas, gracias.

A
A
Angus Frame
Ayr, GB
Mar 18, 2018 6:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been buying from wish for some time now. I had an issue with someone trying to use my card fraudulently and my card was stopped. I was issued with a new card but wish will not accept it.

Angus Frame

J
J
james white jr, PhD,NP,CS,
, US
Dec 31, 2017 9:02 pm EST

do not understand why my payment will not
be taken. Have been dealing with Wish for several years!

J
J
james white jr, PhD,NP,CS,
, US
Dec 31, 2017 9:00 pm EST

cannot understand why my payment will not be taken
I have been shopping Wish for years!
james white jr

ComplaintsBoard
A
1:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com order 5975a22e3bf3felead086989

I have ordered and payed for a backpack July 24, 2017. I made paypal payment of $43 and have proof of payment. This item has not been delivered at Sederkam Apteek, 1 Augsburgweg, Clanwilliam, South Africa.
My Orde history at WISH showa empty as if I have never ordered anything.
Awaiting your assitance.
Mrs Anne-Marie van der Merwe
[protected]@mylan.co.zaOrder ID: 5975a22e3bf3fe1ead086989

Item Total $33.00
Shipping $10.00
Order Total $43.00

Shipping Address:
Anne-Marie Van der Merwe
Sederkem Pharmacy
Augsburgweg 1
Clanwilliam, WesternCape 8135
South Africa
Payment Method:
PayPal
Super Big Water Resistant Trav...
Store: Elive Limited
Quantity: 1

$33.00
Color: Red
Processing Order
We expect your order to be processed between:
Jul 25, 2017 - Jul 27, 2017
Contact Support

Request Refund

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V
11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com my product refunded (message me)

Dear sir, My name is vishal shah ( India )

I have purchased 4 items in 17 - Oct - 17, and Message me 19 - Oct - 17 Your item is refunded why ?

My money deduct and not received back, check and reply.

Order Id : 59e5e09d2649d01d1df52527
360° Clean Replacement Microfi...
Musical Electronic Xylophone G...
Ultrasonic Electronic Indoor A...
High quality Portable Handheld...

Pls. check and reply as soon as possible

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D
8:30 pm EDT

Wish.com orders ordering itself!!!

Hi I have a huge complaint! My sister had ordered something from the wish app and then it started ordering from itself! We have been trying to contact you guys, but all we get is a voice mail! We are very furious and wish to speak to someone! If we aren't able too, then we'll have to do something about it! I thank you for your "time" and "effort. This app sucks.

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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