Wish shoppers reviews and complaints 4345
Newest Wish reviews and complaints
everything I have ever bought through them
I was introduced by a friend on to Wish, and started shopping in March, but till today i have never received a single thing that i have bought through them. i am even beginning to wonder if Wish is real, their stuff looks real but when i buy i never receive my stuff and all the time i get told to wait, then i get refunded. I am very unhappy with Wish, it looks like they are not real.
ordering having issues with user account
I have a wish account that I always use . I have ordered stuff on it many times and it had always worked for me without fail.
Today I tried to order some clothing off the wish site and it kept saying user account issues over and over and I have no idea what is wrong with it because this is the first time its ever happend.
If you could pls resolve my wish.come user account issue that would be greatly appreciated
Thanks have a great day !
sandals id 5b8874437915f940bef89404, solar lights id 5b82df032c14803cca924686
i ordered there 2 items, the sandals on aug. 3/18 and the solar lights on aug 29 . I have not received the sandals as or yet but did receive 1 solar light which was suppose to be 8 solar lights.
above id numbers so you can confirm my orders.
address & person it should go to is
Linda Blais
76 Roehampton ave apt. 104
St Catherines ON
l2m 7w5
Please advise asap on there 2 orders. My ph. is [protected] my email is [protected]@hotmail.. thx Colette Mayers
money taken without consent and being blocked
I had over $64.00 removed from my account without my permission or a purchase. I have tried to contact wish via the "please submit a proof of purchase" wished asked for when I teied to purchase a necklace and other items. So I sent a picture of my recent paypal purchases, but all I received back was blocked from wish. I cant access my account and have a not been told why. Please explain. I have emailed so many times asking for an explanation but I just get a reply stating "please tyoe your reply above the line" which makes no sense. I did receive one stating it was an automatic system decision and when I asked why, I got the same reply. I have spent alot of money with wish and feel that this is an unprofessional way to treat your customers. Please explain why money was taken from my account and why I got blocked. This has been going on since July 2018 and I would appreciate answers please
Its possible that somebody ordered something without your knowledge and used your card info.
orders not received
I have not received orders:
#5b55dc29e2d5931588694c17- placed on July 23, 2018 (Estimated delivery: Sept 13, 2018)
order #5d52c0249fb93d1f5f1993b5- placed on July 21, 2018 (Estimated delivery: Aug 30, 2018)
order #5b52becf08ce1c73f6dba568- placed on July 21, 2018 (Estimated delivery: Aug 25, 2018)
And there is also another set of earrings that says, "Delivered- Customer confirmed delivery". Which I have not received not confirmed delivery. The tracking number on that order is LAOJQ0009419276YQ.
*I need someone to contact me asap about these missing items asap! I still want every item ordered!*
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
orden nor received
I have not receive this order. 5b8886fab7b0ad35e2ef0e9f. Estimates delivery on sep 16-sep 27.
“guarantee worth nothing”
9/27/18
We have your back! you never have to worry when you shop on geek. this is their guarantee. when they don't deliver or the item is defective they do give you a refund.
However if they are inefficient as they are and they make too many mistakes resulting in too many refunds - their guarantee is worth nothing. they block your access to report problems and say:
"your account has been flagged for excessive refunds"... "we routinely audit accounts"... they block you..."once your account is determined to be back in good standing, you will be able to contact customer support." good standing - how do you get that I asked?...
... "by continuing to purchase on wish and not requesting excessive refunds"...
So there it is - they make mistakes and if they make too many you got to keep on buying without complaining and they will eventually let you back in and tell you -...,,, "we have your back! you never have to worry when you shop on geek...
Be warned... check your own back and save your money - there are other great deals out there.
By the way I tried to say this on their facebook site but they would not publish my post - I wonder why?
Pass this to all your friends and ask them to pass it on too. let's fix the thieves
the size
This is a womans size. Xl. Gray hooded sweatshird with fleece lining. It would fit a child that wears a size. 12-14. This size is very wrong and mis guided in the description this was my first order and probably but my last unless I get a xl in an adult s size. Have spoken to several people that have purchased items of clothing and they all said the same thing. Everything comes x small in sizes. The cost in great but not if it's the wrong size. Not all I have to do in donate it to a child
this the product order I never received... 5b9ba2351da695758b1b92
My name is Titra Teague I sent a payment with my card on the 14 of September they say they was on put the order in on the 17 of September they never gave me a tracking number other than the order number showed above ☝️.. I just want wish to no if can't get my product I paid for can they please put my money back on my card I thought this was a good sight to shop with apparently not.
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
didn't get my refund yet its 2 months now
Ordered item on 23th Aug 2018, Item still not reach to me. Today is 27 Sep. Getting chat reply saying will get refund if not received by Sep 26. But now these guys without notifying me dragged the date to Oct 26. All the chat message are recorded, even though I am asking refund, they are not interested to refund my money.
This is seriously a fraud company which is running business.
NO Cod, Prepaid item also not received. No refund, Not sure how Govt approve such sites.
I am going to take legal action on this site with all teh proof.
“guarantee worth nothing”
9/27/18
We have your back! you never have to worry when you shop on geek. this is their guarantee. when they don't deliver or the item is defective they do give you a refund.
However if they are inefficient as they are and they make too many mistakes resulting in too many refunds - their guarantee is worth nothing. they block your access to report problems and say:
"your account has been flagged for excessive refunds"... "we routinely audit accounts"... they block you..."once your account is determined to be back in good standing, you will be able to contact customer support." good standing - how do you get that I asked?...
... "by continuing to purchase on wish and not requesting excessive refunds"...
So there it is - they make mistakes and if they make too many you got to keep on buying without complaining and they will eventually let you back in and tell you -..., "we have your back! you never have to worry when you shop on geek...
Be warned... check your own back and save your money - there are other great deals out there.
By the way I tried to say this on their facebook site but they would not publish my post - I wonder why?
Pass this to all your friends and ask them to pass it on too. let's fix the thieves
false advertising - pricing in cart
On the Wish app, I see an item advertised for $5, I go to buy the item but as soon as I click buy and go to check out, the price in the cart is WAY different than the price advertised. This is false advertising and it is illegal, regardless of how much they say they are ‘'Optimizing exposure'' on the website (see photo). I will also be posting a complaint to the Better Business Bureau and the Consumer Complaints.
Please change the advertised prices to the actual prices and stop deceiving people!
I want to buy from this app but refuse to buy something that I've been lied to about on the price.
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
The bait and switch game Wish pulls on consumers has gotten out of control. They also sell counterfeit Morgan dollars, fake gold and silver chains, etc.
Bottom line is they are using millions of our dollars to make profits on the interest. They couldnt care less if everyone they sold wanted a refund. The game is to use our dollars to make interest.
my order, that i'm trying to order!!!
Look ive been doing business with you all several years! I'm simply trying to place a damn order & it won't let me, I've always payed for everything I purchased from wish!but I will stop doing business with wish since you all seem to other care! Call me asap [protected], I have never ever had trouble trying to place a damn order! This is rediculious! My name, is Kimberly Stout
101 Chester Street
Gordonsville, Tn.38563
hell am at work and I am trying g to get this done immediately on my lunch break! Let me know what the hell is going on us y'all need a number where someone will answer it, I won't stop until I talk to the president, CEO hell the biggest man there I won't stop until I talk with them, I'm.A Detective & I can do it!
drone s70w (I bought 3 so total amounts is 800$)
hi, i just bought 3 drone S70W about 1/2 months ago ( my account is [protected]@gmail.com) which the total that i payed is 800$. So after i wait for a long time then the shop suddenly dissappeared as along with the product that i decided to buy. So i ask for refunds from wish customer support and they refuse. They said that they will send another same product( which i dont know) then after i wait for a long time the product come. BUT the product that came is not the same quality as i expect(as in the picture) . Then i try to research from online then i found out that the product that came is only around 15$... My question is am i gonna get refund for this? i hope u understand and willing to help me thankyou
my email is [protected]@gmail.com
where's the stuff I ordered?
I ordered 4 pairs of shoes from wish over 2 months ago and i still havent received them.I believe the store isnt honoring the sale. I think someone messed up the priceing, because i got them for $1.00. They were and still are $15.00 . I also just found out the tracking numbers they gave me are not legit numbers. They dont have any letters in them. After finding that out i asked for refunds but im really mad because i really wanted those shoes. I dont know what else i can do, if someone could help that would be great! thank you [protected]@yahoo.Com
I returned ipad 9.7 and tri pod and have not got my money refunded to my account
I paid $100.00 dollars to return both the iPad 9.7 and the canon tripod I also need to returned the cal King sheets you gave me red when I asked for grey. you also gave me another box that is a shoe rack and it is missing pieces. I don't need two. i still can't get on my wish account so I can buy other things. but you have me frozen out. I still haven't received my piping bags.
my ring and my two piece outfit
I order three things August 7 2018 and I haven't received any of it I will never order from wish again I feel they stole my money I can't even right a message they just keep pushing my day back my items was supposed to BEEN here where are my items I've been waiting over two months I had a party to go to and didn't get to go because my items wasn't here
order not filled
On August 20, 2018 I placed an order for some hooks all nautical 3 or 4 of them. I received 2. One of them was a bar with several hooks on it. Which I did not receive and I have not received all of my order.
The order has been reoved from my account. I can only see the latest order which was sent on 9/17. There is no reason to remove previous orders other than dishonesty.
I will wait till Friday of this week for assistance or I will request a full refund.
hoodie but received plastic car part
Ordered a Hoodie but received a Small Heavy Thick Plastic Car Part. Initially Wish.Com offered me a full refund. The following day they e-mailed me again to say they will no longer honor the refund. Their Excuse/explanation was : Because the image of the package label I sent to them (Upon their request) states the package weighed 0.100g, so therefore I must have received the hoodie and not a small plastic car part. Tell me what child's medium size hoodie would only weigh 0.100g. Even a child's small sized sleeveless polo neck weighs over 250g. We checked. Also you would never ever fit a hoodie into the packaging they sent the small plastic car part in. We will send the packaging to PayPal when we escalate our case. Basically I have been called a liar & scammer so Wish.Com can cover up their mistake. Wish.Com will do and say anything to get out of rectifying their, or their suppliers mistakes or wrong doing. They will lie and do whatever it takes to avoid going through all the time and effort to refund customers. My only blessing is that I paid via PayPal and I will request I send them the packaging as evidence to prove Wish.Com are total liars.
Wish.Com must be making millions upon millions of dollars on a regular basis by not refunding customers. Be warned : Wish.Com are fraudulent, liars and scamming on an industrial scale. Read all the different review websites for yourselves and you will see the reality of what they are doing. It's a diabolical disgrace no official body has closed them down.
refusing to refund my money for an order I never placed
My name is Carol, for about 2 weeks I have been trying to get a refund from Wish over orders I never placed. I am filing this complaint because they refuse to refund my money after they said they would. I have an email proving that. I need my refund and they have not done anything about it even after contacting them multiple times. I need my money I have given them plently of time and chances til this day nothing has been resolved they took my money without consent.
rtic 30 oz cup and the spill proof splash lid
When I received the RTIC 30 oz cup it totally is not a RTIC cup and it is a FAKE. I just got a plain silver cup not RTIC symbol on it at all. I never did receive my lid for it. This company is a JOKE. I try to call them they say no one is available to answer the phone you need to call someone else. I chatted with someone on line and they wanted me to play $5 to get my question answer. WOW I hope they shut this company down if they are treating people like this. What a terrible company to do business with. I will never use this company again..
wedding dress
I have returned a wedding gown to the store ningpin6224 before end of return date and asked for REFUND. Parcelforce returned the package and was signed by the company as a proof of receipt. Up to now i havent received any response from them. Custmer service closed the window for Refund and said im no longer eligible for refund despite ive mailed the parcel back before the expiry date. I have sent a copy of receipt as proof of dates. Ive escalated my concerns yet i havent received any reply as of this time.
wish app for iphone missing components that android has.
If you have the app on an android device, (Smartphone in our case) you are have the ability to spin Blitz buy wheel daily, try for daily giveaways, a tap to see what's available for speedy delivery, a selected Brands tab, as well as a Stores for you tab. No issues with android device. Now I have an IPhone. And on the wish app for iPhones you are not given the stores for you tab, and absolutely no option ANYWHERE to participate in a daily giveaway. Why am I excluded from having an equally chance at the daily giveaways simply because I have an IPhone?
Wish In-depth Review
In Summary: Wish.com offers a unique shopping experience with a vast array of products at competitive prices. While the user interface is straightforward, the product quality and authenticity can be inconsistent. Customer service and shipping policies vary, and the mobile app provides a convenient shopping alternative. Wish's commitment to legal compliance and data protection is noteworthy, although more transparency in environmental and ethical practices would be beneficial.
Website Navigation and User Interface: The website is user-friendly with a clean layout and design, making it easy to navigate. The mobile responsiveness is commendable, ensuring a seamless shopping experience across various devices.
Product Range and Selection: Wish.com boasts an extensive variety of categories, from electronics to fashion. Availability of items is generally good, with a mix of common and exclusive products that cater to a wide range of tastes and needs.
Pricing and Value for Money: Prices on Wish are highly competitive, often lower than on other platforms. The site frequently offers discounts and deals, although there is no formal price matching policy.
Search Functionality: The search functionality is robust with various filters and sorting options. Search results are relevant, and the speed of search is satisfactory, allowing for efficient product discovery.
Product Quality and Authenticity: Item descriptions are not always accurate, and the authenticity of branded goods can be questionable. User reviews and ratings are helpful but should be read with caution.
Customer Service: Customer service responsiveness varies, with some users reporting delays in problem resolution. Multilingual support is a plus, catering to a global customer base.
Payment Options and Security: Wish offers a variety of payment methods and employs standard payment security measures. The checkout process is straightforward and user-friendly.
Shipping and Delivery: Shipping costs and options are clearly presented, although delivery timeframes can be lengthy. Packaging quality is generally adequate but can vary depending on the seller.
Return and Refund Policy: The return policy is outlined on the website, but the ease of the returns process can be improved. Refund timeliness is inconsistent, with some users reporting delays.
Mobile App Experience: The Wish mobile app is feature-rich with good performance. It is compatible with different devices, and user ratings on app stores are mixed, reflecting varied user experiences.
Customer Reviews and Testimonials: There is a high volume of customer feedback available, with an overall sentiment that ranges from positive to negative. Reviews seem to represent a broad spectrum of experiences.
Social Media Presence and Engagement: Wish is active on various social media platforms, with a reasonable response rate to customer inquiries. Promotional content is frequent, aiming to engage with the customer base.
Environmental and Ethical Considerations: Information on sustainability practices and ethical sourcing is limited, suggesting an area for improvement. Corporate social responsibility initiatives, if any, are not prominently featured.
Loyalty Programs and Incentives: Wish offers a rewards system and member exclusives, which can add long-term value for frequent customers. However, the benefits of these programs could be better highlighted.
Legal and Compliance: Wish appears to adhere to e-commerce regulations, with a focus on data privacy and protection. The respect for intellectual property is upheld, which is crucial in the online marketplace.
Overall Shopping Experience: The overall shopping experience on Wish.com is a mixed bag, with the main pros being the low prices and vast product selection. However, the cons include variable product quality and potentially long shipping times. Compared to competitors, Wish stands out for its pricing but could improve in customer service and product authenticity. Recommendations for improvement include enhancing the quality control of products, providing more transparent customer service, and improving shipping and delivery reliability.
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Most discussed Wish complaints
Item ordered on 2020-04-28Recent comments about Wish company
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