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Wish
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1.1 35 Reviews 4310 Complaints
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Wish complaints 4310

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J
3:03 pm EST
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Wish package was tampered with

I just received my package and it was empty. Im not sure what it was that was being delivered but it's not there. Today date is 12/22/2017 the package description number is CAR0313H04(319L-0615. The untracked number is [protected]. My email address is [protected]@gmail.com my phone number is [protected] and my name is latrice cintron please respond as soon as possible thank you

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12:27 pm EST

Wish orders

The Wish app is the worst app I have ever ordered anything from and will never be ordering from ever again. I have ordered two things from Wish and have not gotten them since November 27, 2017 when they were supposedly delivered to my apartment and I have tried everything to get a hold of my packages. I have called US PS I have called Wish I have emailed wish back-and-forth for a month now and nothing. I asked for a refund and I still got the same response over and over again that I need to call USPS and have not gotten a refund not have I gotten my items. The absolute worst at that I have ever ordered through and I will never be ordering to them ever again and I will tell everyone how my experience was because I would never want this to happen to someone else. Is pretty much a scam because now I'm down at least $30 and have not gotten my orders nor have I gotten a refund.

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Mark Nick
, US
Dec 22, 2017 2:01 pm EST

where is my order, wish clams it was delivered DEC.20 order not receive. traking no.[protected] if no customer support I'm going to contact the ATTORNY GENERAL have the courtesy to contact me.

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K
8:59 pm EST
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Wish pokémon go monopoly

I bought Pokémon go monopoly and it's cheaply made. The board is made out of flimsy cardboard, and other than a cheap photoshop picture, has nothing to do with Pokémon. It has cheap, generic, plastic game pieces. The cards are made out of What seems to be old cereal boxes. It looks like someone made it in their basement. The money is badly cut. Very disappointed with this game.

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M
6:00 pm EST

Wish no confirmation of transaction on my wish account

They take money from my paypall account but a have no confirmation of that transaction on my wish account.
13-Dec-2017 11:10:49 PST
Transaction ID: 7CF98443BC610064G

With my first order everything is good so far and look like that everything is gonna be ok and i hope the same with my second one.

Thank's to give me informations as soon it's possible !

Marc Beaucage

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12:05 pm EST
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Wish unethical sales

I ordered a motorcycle style coat and got a sherpa hoodie instead. Vendor won't respond to me messages and won't issue a refund or replace item either. Took 29 days for item to reach me. The only contact they have had with me is to "ensure" that it arrived by shipping due date. I am also noticing that the feedback I wrote regarding the item isn't posting. This leads me to believe that negative feedback on anything on this site will not be posted so future customers can actually see the truth of what they are selling.

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10:35 am EST
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Wish dragonfly scarf

I called the 800 number and it just has a 2nd person leaving the same dam [protected]@wish.Com to email yet there's no such site to email.
There's no live person ...
I will be contacting the credit bureau or whoever it is about this site because i ordered 2 orders in beginning of december and got one but there's no proof on the order list that i even ordered them...Why.
This site is a huge scam and a joke.
I ordered from wish before and didn't lose any items and ordered again but i will contact someone about this site as to it needs to be investigated.
I read a lot of revews and not just me are missing orders and not getting refunded !
this site is not getting good reviews.

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E
9:14 am EST
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Wish blame for the customer for the sell mistakes

I bought a purse on wish it was pretty and it was for my mom birthday. The bonus it was fast shipping I will get in two thru three days. So on this page it was two styles 1 or 2 and make sure I went over few times make sure to pick the styles I want. Which was style #1 . I waiting til it delivers to my disappointment it was styles # 2 so I ask for my money back. I went to usps only to find I has to paid for my shipping and went to talk to wish "customer support". Big fat ha only to been told wish doesn't paid for shipping. I feel like wish doesn't cherish their customer and make their customer pay for their seller mistakes. I just waiting for my refund and then I will discontinued my account and spread the words don't ever buy anything on wish. Worst customer service ever

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7:04 pm EST

Wish I bought a phone with free bike mask

I bought a phone free with bike mask but only the mask arrived and the phone did not. When I try to use the customer support on my wish app, it said I need to submit details because my account is blocked. I thought I don't have to worry about my purchase because wish is supposed to be helpful, looks like it is a scam, it said specifically in the item title that I am supposed to get a mobile phone with those specifications

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6:19 pm EST

Wish ordered and paid for product, not received.

Ordered various items from Wish on 13 October 2017. I've tried to track these items to no avail. I've sent copies of the mail showing the order was confirmed which shows the items ordered and have been told to try various options to track them but never have success. I attach a copy of my credit card statement reflecting the payment off my account and to-date, no items have been received. I would like a refund now as I'm tired of trying to find them and tired of waiting for them to arrive. I have since moved from the address where I ordered from and gave the updated address. Please refund as soon as possible.

Regards
Patricia Gardner.

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valentina Alekhina
, US
Dec 21, 2017 6:39 am EST

The most lousy company. Sends such rubbish, instead of the advertised goods

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C
2:38 pm EST

Wish order #: 59fcaaca428844f5a2880ab7

On 11/03/2017 I placed a order from you. 2 pairs of pants and some curlers. I received 1 pant and curler. The other pair of pants was delayed in shipping from Japan. I went on line last week to my acct historyand this order there. Now you have the items looking like i never ordered any of this stuff and the order # does not exist. Bad sneaky buisness.

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valentina Alekhina
, US
Dec 21, 2017 6:38 am EST

The most lousy company. Sends such rubbish, instead of the advertised goods

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C
1:07 pm EST
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Wish I am currently being charged without my authorization.

Wish has charged my Visa card ending in 8986. I do not have the Wish application, nor have i ordered anything from Wish. I am requesting a full refund from Wish for the following unauthorized transactions: (1st) transaction(12/02/17) in the amount of $19.08, transaction fee, $1. (2nd) transaction(12/17/17) one in the amount of $22, transaction fee, $1 and $27, transaction fee, $1. I have not given Wish permission to charge my credit card for any order that was billed to my account. Please contact Claudette Milton @ [protected] or [protected]@gmail.com for further instructions on how to resolve this issue. Thank you.

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4:11 pm EST

Wish I think my account was hacked

I received an email that said to provide a recent bank statement to prove my acount purchase.. I refused as I use paypal. I sent a snapshot of the paypal showing a purchase to wish that was not good enough I had a response that blocked my account it had said sorry to inconvenience you however your account has been blocked you will hear from someone within 3 days we need to verify your account please send a statement of your bank showing that you have made a wish purchase to verify your account I refused. I sent the paypal snapshot instead and it has been 3 days and every single email I get a automatic email response suggesting that unfortunately the block cannot be removed due to policy and terms and to click on the policy and terms link when I do this it takes me to a page that is blocked and I cannot access this information I managed to find the terms and policy online somewhere on another page from another website and I read the policy and terms for wish and none of the policy and terms where by me in any way shape or form broken so I do not understand why my account has been blocked I have paid for all my purchases I have been refunded for all of my purchases that I wasn't satisfactory with and i've had no problems with any of the vendors i've made no problems i've made no complaints that would put my account in jeopardy and I feel like maybe they were hacjed? Or they are fraudulent... Perhaps wish.com ap has been hacked therefore i'm waiting for parcel that I already paid for to arrive... And I hope I still receive them and then i'm going to be deleting my account. I only hope that wish.com will get back to me with some further information to clarify what has happened i'm very frustrated I had very high reviews of the website until this had happened and now I feel like maybe perhaps I am in agreement with the whole fraudulent case against wish.com I don't want to be but if this is not resolved then perhaps this is what they do I would like to think higher of a company so I hope that I am contacted and this issue is resolved as soon as possible.

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8:55 am EST
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Wish order #5a201aa1520f68f2efb37bbb

Women's simple cute lovely keke dog sliver gold stud earrings.

REASON - Not what I expected much too small and not good quality.

I need a refund. The company expects you to post a picture of the merchandise in the wrapper through their app that I couldn't get to work and I couldn't get a live person to talk to. Their is NO customer service. It's a joke.

I WANT A REFUND NOW

Tried this number with no response [protected]

I have emailed the company 5 times with no refund assistance

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Update by Cindy Palo
Dec 19, 2017 9:06 am EST

Vintage Women Casual Shoes. I was billed for these shoes and I did not order them. There was an order (as if placed) in items ordered and on my credit card. This is fraud. And as of yet have not even received the unordered item. But it was billed to me. This item was for a total of 18.00. 14.00 for the shoes plus 4.00 shipping. I am requesting an immediate refund. Never ordered this item. So why was it being billed to me? No live customer assistance. Web site for refunds did not work for me. The number I attained was [protected] but it is just automated, no assistance arrives.

Update by Cindy Palo
Dec 19, 2017 9:17 am EST

Item is supposed to be a microwave cover 12 inch round with a magnet so the product will magnetically attach to the top of the microwave when not in use. The item I received had no magnet at all and was only 7 inches round. This was not what was shown or described. So not only wrong item but defective as well. I request a refund. Found that the customer assistance phone number is of no use. You are referred to a website to process a refund and the site is bogus. The customer no service number is [protected]

Update by Cindy Palo
Dec 19, 2017 9:22 am EST

The item ordered was a Cool Retro Hemp String Genuine leather bracelet. The bracelet was ordered for a teen and was way too small for any teen. Wasn't the best quality either. I knew the bracelet wouldn't fit the intended recipient. So I tried by email 5 times to request a refund and all I got from Wish was the run around. There is no direct number to any type of real Customer assistance. Order at your own risk! I would not advise it based on my experiences with them.

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5:40 pm EST
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Wish products

I am angry to see sex aids/ enhancers coming up on general shopping app, I have a 14yr old who likes to go through it for family shopping. I am not a prude, but these should have their own RRated website, not the general shopping list. I have made a few purchases now, & recommended the site, but if I continue to see these products advertised, will cease shipping with you & warn the people who have young teenagers not to go on your site

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J
12:08 pm EST

Wish I did get my head phones not my maskes or my golds for my teeth nor my belt

I have been waiting for the last 2 mouths I send the mail my stuff to elmoneta 8843 dr that's my grandmother house Nd she been calling me telling me my stuff haven't came yet I would like to have my money sent bck to my card please all of my money 195 bck to my card my name is Joseph baker my stuff should've been here by now it been two mouths I been waiting for this stuff I would love for just give me my money bck to me with out no problem

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M
11:31 am EST
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Wish (sweater, leather jacket missing) lingerie, missing ring

I have ordered over $200 worth of merchandise from wish.com and all of it was trash! They are illegally doing business, (i. e) posting items as
"genuine leather" when the item arrived... it was cheap felt... no labels, no washing instructions... nothing! cheap china crap!
should have known better than to trust that kind of merchandise!
Sweater: again not as pictured... bait and switch is illegal! Missing items I paid for... never arrived!

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10:59 am EST
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Wish wedding rings sets

Hello my fiancee has payed for and ordered a wedding three sets rings and it was payed for last week when he payed for it it said that the payment was confirmed! It was suppose to be delivered on the 16th of December and it hasn't arrived yet.please give me a call so we can talk about it my number is [protected]. Thank-you if I don't answer please leave me a voicemail my name is Lei.

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Shaun R.
, US
Dec 17, 2017 1:44 pm EST

Lei,

"Payed" is spelled p-a-i-d.

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R
8:52 am EST

Wish banking fraud

We ordered a knitted mermaid blanket from Wish in 2016 for our daughters Christmas present and it was dispatched to the UK. We were happy with the item but not happy when we reviewed our finances for the year.
We have reported today to our bank that the Wish organisation has for the past year been taking USD 10.99 per month from our bank. We have not signed into any contract or agreement with them and want to know how it is possible for them to take this money from our account in the U.K.
Hopefully they intend to repay the money that has been consistently taken from our bank account fraudulently.
I would appreciate any feedback or recommended steps to take from here. The company is very difficult to contact and seems very reluctant to engage in any dialogue with us. As online shopping is such a huge part of the US economy these days I really believe that this kind of activity needs to be tackled in an effort to reinstate peoples faith in conducting simple online transaction with US based companies. This kind of fraud is expected when dealing with certain countries you expect an element of risk but this should not be the case with the USA.
The initial purchase was made in November 2016 and they are still taking the fee each month. We have no account with them so cannot give any reference number to identify us as a user of their service.
We simply expect them to refund the money they have taken without our consent and appreciate your assistance in looking into this on our behalf.
Mr & Mrs R Graham
245 Fell Lane
Keighley
West Yorkshire
BD22 6DL
England
[protected]@gmail.com

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maggiy kay
, AU
Dec 18, 2017 3:48 pm EST

I will never use a credit card to make any purchases online. Always use Paypal it is safer. Never dealt with wish until now, seems good but they split orders up and dispatch items at different times. Very annoying. Also, buying a phone from them is a minefield. Went to get a free phone, however when I selected choose a size I end up with a price. Sounds a bit fishy.

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E
11:01 pm EST

Wish laptops

I ordered two laptops, and received two, tablets and I'm try to call them, and it send me to there web sites and to the items that I have an issue with, I just want my two laptops, please, help me its a chrismas, give, please feel free to give me a call at, [protected], Thanks in Advance.,

PS., I try doing what they told me to go to there web site, and go to to the items, and email, them, but they want me to go back to the order and take a picture and send it to them and still no answer.

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6:07 pm EST

Wish facial hair trimmer

I tried to pay for it the first time and it didn't let me and when I saw my bank account it said that I was charged 4 times an amount of $6 dollars and I want all my money back. In which if I shall ever buy from a company that didn't just steal from me but also that it doesn't have a number in which customers which the company depends on to call for a simple money back it's ridiculous.

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JKWilliams
JKWilliams
, US
Dec 17, 2017 11:00 pm EST

Isn't "Jose" a boy's name? Why a facial hair trimmer? That's for moustacheoed Armenian girls. So...is this a Christmas gift for your girlfriend?

About Wish

Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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