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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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C
8:01 am EDT

Wish.com order not delivered

My order was supposed to be processed march 18. I received only 2 items. itemcpo9o butterflt heart; four leaf clover chain, crystal pendant, andblack ring size6 did not arrive. I would like to order more items bit not if I am not going to get them. transaction11b766840l9133100, order id 58c9b0f3728f5f250080f7cb.. carolyn wamboldt. po box847 middleton nova scotia, canada b0s 1p0

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Update by Carolyn Wamboldt
May 22, 2017 8:02 am EDT

please send me my order or refund my money

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B
4:40 pm EDT

Wish.com wshh.com never returned/refunded the money even you returned the items

Then I can perceive that if for some reason I do not choose the MONEY REFUND, and I insist on having in my hands the item chosen and paid at the time but, for some reason, was lost somewhere in the world, and did not reach my Hands, then I am left without article and without money according to what I am understanding ... if that is your position, I do not share it, and I would consider that it is unethical to fill up with dirty smoke until now clean air ... BUT ON THE OTHER SIDE, IF THAT IS THE FINAL RESOLUTION, I AS A PURCHASER I ASK YOU ... IF YOU DO THE SAME THINGS, WHAT WOULD YOU DO ... USING THIS SAME SPACE FROM THE SO FAR CORDIAL RELATION ... WHERE CAN I SEE OR KNOW HOW OR WHEN I WILL HAVE NO MONEY RETURN NOTIFICATION OF THE FEW ARTICLES THAT I HAD TO RETURN AND, THAN TODAY 05/13/2017 ... I'M WAITING FOR THE MONEY REFUND OF "CN 48 MARCO LED RING FLASH "FROM $ 33.86 THAT IS CONFIRMED THAT WAS RECEIVED BY WISH, after that After waiting so long for this package, messages, questions never answered, only encouraging messages that you will receive your package, what to do now? ... I have to settle for losing hope of receiving it? Someone there could give some help? - would be there lost in some warehouse, was it true that they sent it?Today it's easy to see how fix this issue and I insist that it's easier for Wish, to make deaf ears, I think it's not just me, but I see that we are many with similar problems, we will have to contact them to make a common front with the help of someone in DEPARTMENT OF INTERNATIONAL COMMERCEIt is very easy to discharge responsibilities in other people, without trying to give solutions, to follow the book of lad excuses is easier, but still that insist that there is a policy of 30 days to look for solutions, ? IN WISH THERE IS NO DEPARTMENT OF ACCOUNTING .. ? ... There has to be REGISTRATION OF PAYMENTS AND REFUNDS, IF THERE IS NO, IT IS PREPARED FOR BAD INTERPRETATIONS, HOW TO THINK SOMEONE HERE IS WITH THAT $(money), just you feel like swimming in the middle of the sea, nobody knows nothing, nobody helps, everyone evades responsibilities, but the MAIN ISSUE ❓WHERE'S GOING THE MONEY ❓🤔Those people (WISH.com)sounds nice to help you until you have a refund money issue, there are a lot of excuses, starts a PING PONG game in e-mails, full fill of wrong information, those people said you got the REFUND ALREADY...but did you checked your bank or credit card account it's nothing in there about the supposedly return.. if you insist about that's, the stupid excuse is "WE WORK UNDER THE 30 DAYS OF THE KNOWS ABOUT YOUR COMPLAINTS OR REFUND/RETURNED MONEY, AFTER THAT BE SORRY ABOUT THAT...?But what you can do if Wish.com push you to the limits under the promised about you got yours funds for weeks and nothing happens.Then provides a fake CUSTOMER SERVICE NUMBER (nobody take calls, just listen music and the message "YOU ARE THE MOST IMPORTANT PIECE IN OUR WORLD, PLEASE BE PATIENT WE EXPERIENCED A LOT THE CALLS, OUR AGENTS KNOWS ABOUT YOUR CALL, YOUR WAITING TIME IS 10 MIN...ROLLING 20, 30, 40& NOTHING THE ANSWERING, JUST STILL THE MACHINE "😳❗️❗️❗️❗️❗️
WISH.com don't refund to me over $120.00

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B
6:54 am EDT

Wish.com wrong items sent, no customer support

My last three deliveries came and were All wrong. 2 were wrong item totally, I ordered 2 x 2 meter usb braided android phone charger cables and received 2 x 1 meter led illuminated plastic cables, this was ordered approximately at the start of May 2017
I also ordered a PINK lanyard and received BLACK. Ths was ordered approximately at the end of April 2017
I requested a refund, and have received no communication. I also requested a return and refund, and received no communication. I have NOT received a refund, A law suit may be in order, followed by bad media press coverage, and public awareness on social media and in tech publications. This is a very bad business for customer support. It is not customer facing.

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A
3:58 pm EDT

Wish.com 1pc blue nano titanium straight hair curl and volume/straight hair/curly hair stick curl artifact pull

Wait, I ordered this Titanium Straight Hair it's been weeks ago, because I cannot use in USA no heard to the electricity I sent email via support contact no body respond or no body email me back and I called this number [protected] so many time no answer. I wish they call me on [protected] or email [protected]@gmail.com me as soon as possible because I want to keep shopping with them.

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Lisa Marie Mintell
, US
May 30, 2017 9:21 pm EDT

If worst comes to worst you can always purchase a USA adapter plug so you can use it.

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R
7:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com order placed on may 16, 2017

I placed an order for 36 items on May 16, 2017 and the transaction was completed without any problems. My credit card was charged the following day. Then I started getting alerts from Wish.com that some of the items I ordered will not be fulfilled, thus will issue me a refund. More alerts came until all of the items I ordered will be refunded because Wish.com is not able to fulfill my order. I understand one, two or even 3 items being out-of-stock, or something, but all 36 items? Come on. I am going to wait for the refund. Reading all the complaints and people's frustrations in dealing with Wish.com, I am seriously worried.

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D
1:53 pm EDT
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Wish.com charges!

I tried to purchase an item for $3 and shipping was $2 so my total was $5 I put in my shipping address which was the same as my billing address I put in my card information and tried to submit my payment when it said "oops! There was an issue processing your debit card." I go on my chase app to see there was $3 taken off for every time I tried to re submit my payment I want the money put back onto my account because there was no purchase made and seems like there was an issue/glitch on your end I contacted the bank and they said my card is perfectly fine and there was nothing wrong with my account you can get back to me at [protected]@icloud.com if not you can call my mobile phone at [protected] . Thanks

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M
10:34 am EDT

Wish.com no puedo comprar

tengo meses queriendo comprar ni yo ni ningun miembro que vive en mi direccion 1705 shady river ct apat 711 woodbridge va 22192 puede realizar compras, ya he comunicado, parece ser que mi cuenta esta bloqueada por mas que instalo y desinstalo el.programa registre mi tarjeta de debito no me.permite completar mi compra, quiero seguir comprando en wish y no puedo. desbloqueen mi cuenta por favor

Mi Nombre es Marianne Alcala
mi celular [protected]

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B
8:00 am EDT
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Wish.com charges

There are four charges that have gone through my bank account two for 3.00 one for 6.00 and one for 9.00. I have not authorized anyone to charge on my account other than myself and I have not purchased anything in a lone time.
The transaction numbers on my account are 926668 3.00, 866533 6.00 736888 3.00 and 740461 9.00. Please credit my account immediately.
Barbara newman
[protected]@gmail.com phone number [protected].

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Update by barbiek48
May 22, 2017 8:39 pm EDT

This is my forth time contacting you this issue. Please resolve this issue

Update by barbiek48
May 20, 2017 12:24 pm EDT

there are four charges taking our of my checking account without my knowledge for them this morning. i want the money back in there, there are 2 charges of 3.00 one for 6.00 and one for 9.00. I show no orders on my account please check into this and resolve this problem asap.

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Carmen Broadus
, US
May 23, 2017 6:27 pm EDT

I Carmen Broadus ordered some items from Wish. It's been more than 3 months, I haven't received any of my items that I purchased on my credit card. If I can't get my items that I payed for they hneed to refund my money back on my card A.S.A.P . Please contact me as soon as you get this message [protected] Also here is my Email it's. wildtaurus1974@gmail.com

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E
7:07 pm EDT
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Wish.com parcel received but there was no items in the parcel.

I ordered 10 (ten) of the Adorable Baby kids headbands camellia flower feather headwear photography props.
My tracking number is # [protected]
It was said to arrive the 5 June 2017, it did however arrived earlier. (15/05/2017).
The parcel was delivered to my door.
There was NO tampering with the parcel.
When I opened the package, there was NOTHING in the package, it was empty!
I tried numerous times to put a complaint on the Wish site, but nothing is happening.
Please HELP!
I really would like to have the headbands.

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S
11:10 am EDT

Wish.com three items that I have ordered 2 shirts and 1 sweater 2 months ago and have received nothing

I'm not impressed as far as I'm concerned your website is bull crap no one wants to Waite 2 months for there items so I'm asking that the money be refunded cause I don't think the intentions of your company are honest. If it's going to take months for stuff to arrive then your business is going to fail the least you could do is be honest give people a choice by telling them that they must Waite 2 to 6 months for there purchase to arrive I guarantee the public will think twice I certainly will never buy nothing from your website lesson learnt.😠😡.

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7:29 am EDT

Wish.com unauthorised credit card charges

Hi I received a parcel today, from you and I do not recall ever having made a purchase from you. The content of the parcel was ManShoes-DHH-10-Brown-40color:brown;size:7;*1. The parcel was signed and dated by you on 25.04.2017 on wishpost. The total amount of the parcel was a total of $5.00 (I am unaware of the shipping cost). The barcode for the parcel is [protected]. My name is Foibe Citegetse, and the parcel was sent to 11 Cadell ST, Windsor Gardens, South Australia, Australia, 5087.

Please Contact me with a reply at Leon.[protected]@gmail.com

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4:07 pm EDT
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Wish.com refunds

I ordered a few things I have not received and upon realizing and contacting wish they said it was past the 30 day return mark . I found it funny because not only did I never receive the items but they refuse to refund me because it's past the 30 day refund day . So I see you order things they don't show up and you get a sorry better luck next time .

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M
2:47 pm EDT

Wish.com fidget cube

I ordered the fidget cube 2 on Wish and the picture showed the 2nd gen fidget cube. I found out that there were also pictures of the 1st gen fidget cube. i emailed the seller asking if it was actually the 2nd gen or not and if it was not i did not want it. the order came and it was not only 1st gen it was also mini size.
the posting is incorrect and gives false information. I want the 2nd gen fidget cube.

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12:33 am EDT
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Wish.com I am complaing about the wish app / wish.com (suspected fraud)

I order clothes from wish.com may 12, 2017 I was waiting for my stuff to get shipped but they cancelled it today may 16th, 2017 without me knowing saying it was "suspected FRAUD "
Money "refunded "but my money haven't got refunded at all this website is ### and a bunch of fraud people . this business should be shut down because once u order something U wait 5 days to see if they shipped and to find out they cancelled my order they fraud me for my money, the contact support don't respond to anything and when I try to call customer service they keep u on hold

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Ali Fre
, US
May 31, 2017 11:03 am EDT

I just ordered about $160 worth of stuff through the app. The next day my order was cancelled due to suspected fraud. Was searching around to find out if that meant fraud on my part or the sellers'. I've ordered through Wish successfully twice before. Just bummed I won't be getting my stuff. I know how credit card returns can take some time, so as of today, my account has not reflected any refund.

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RikuAkiyama
, US
May 23, 2017 3:47 pm EDT

I had the same thing happen to me...Suspected Fraud...Its my card and in my name...But this time my money wasn't refunded...I'm upset..that was $20 DOWN THE DRAIN...

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Elizma27
, ZA
May 18, 2017 7:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Same happened to me - cancelled order to due suspected fraud or something - they did however refunded me

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D
4:03 pm EDT

Wish.com hairpiece I just received in mail.

I ordered the Medium Blonde/Blonde piece and just received the Red/Autumn colored one. Very upsetting. Not happy with wish lately. Ordered two wolf print shirts with a certain picture on it and recurved the Wrong ones. Filed a request to return and get money back or sent correct print tees over two months ago. Have heard NOTHING from your company. Ordered two dressy shirts in Royal Blue and Sky Blue - Recurved a Purple and Medium Dark Bluetooth​. Not what I Ordered. Now this, recieving wrong color of hair extensions that what I ordered. Don't think I want to order from Wish anymore. Seems lately, once you receive the money you don't really care what the Customer receives or doesn't. Very unhappy and won't be recommending this site like I Use to!

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3:41 pm EDT

Wish.com my bank card was charged and there is no order in my order history

i have placed on order on wish my bank card was charged 124 bucks on the 3rd of may 2017 ...today i tried tracking my packages and my order history is saying no order was made but why was my card charged now can i get a refund, , , and also i logged into my account with facbook and i am trying to change my password and that wont happen either my phone number is [protected] and my email address is sharlene.[protected]@yahoo.com i would like to get a refund please

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1:12 pm EDT

Wish.com 3 dresses I have requested a refund for. I have sent the copy of my card and i'd and have gotten no response

Like I said I have contacted wish numerous times and have not gotten a response. One time they said they would send me labels to return items but when I go into my account there are no changes and they are not responding to my texts. I like the products on your websit but this is my first order and if this is how the company works I seriously doubt if I will order from "wish"again.

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12:32 pm EDT

Wish.com not received my order

As of May 14th I have not received my order purchase order my purchase and March 2017 it is now May 16 2017 I have not received my order purchase I've tried to email the company with concerns of my order purchase I have not received any reply back from wish.com I paid in full but have not received my purchase order I've called and only gotten the voicemail stating that I have to go online and order to receive my order I'm gone line and it says error 404 what type of business is this I want my purchase or please refund my money my web address you already have it online I need my purchases or refund my money I've tried several times to get in touch with you guys no response reply back with some type of message concerning my order thank you so much

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5:21 am EDT

Wish.com product no a) yt1709706214407602- (2), b).[protected] c).[protected]

Dear hr,
This is shyam sunder akkaladevi from jangaon dist and telangana state. On 15 th of april 2017 I will ordered some items still now am not get it. Already amount will be deducted my account at time of purchase. What happen sir.in this online shopping don't have any contact number. Plez send me reply are contact to me. My vell no.+[protected]. Eagrly am waiting sir.
Thank you sir

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Paul E Thebeau
, US
May 16, 2017 8:49 pm EDT

[protected] is thwe number to reach wish.com but you will reach a recording though I tryed to; your free to try it anyway, maybe you will be more lucky than me and you may talk to someone.

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W
10:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com orders that I didn't make

My name is Willis Anderson I ordered a phone case for a Galaxy S 7 Edge for $10 and I see that you have taken six other things off of my account and that I never ordered the first order was $13 I did not authorize the next was $11 the next with $8 I would like my money back my email address
[protected]@yahoo.com
Willis Anderson
Po box 86562
Portland, Oregon 97286
[protected]
My card ending in 5626

Please help me

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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