Wish
reviews and complaints

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Hey WISH, can I get my Money &
REFUNDS?

🤬☹️😟🤨😁❗️❗️❗️❓❓🤪😎🤓🧐
Just look at my history. So many items did not get sent out, errors in WHAT was sent, also promised refunds never appear. I'm just not wanting to use WISH because it kind of scary to not be more...accurate!

PLEASE PLEASE OH PLEASE!

The identity is Ivan Eremkin from7 Lewis Circle Ste 1046562 Wilmington DE. He used my credit card to attempt to make the purchase. His order I'd is 5beb1220c65aa920a4f46184. Watch this person please because I don't know them and I never have. They are a thief. I have changed my card number and blocked from future use. If there is any thing else I can help with contact me at [protected]@yahoo.com.

I do not know this person and I don't know how they were able to sign in with my account. Please delete all my information.

Order Details
Order Placed: Nov 13, 2018
Order #: 5beb19e8179a7d835dd40133
Shipping Address:
Vadim Dyachenko
600 Markley St
Suite 122003
Port Reading, New Jersey 07064
United States
Payment Method:
Credit Card
Visa: **** 0667
Zip/Postal Code: 98290
Need Help?
Find the item you need help with and tap on Contact Support.
Items

Smartphone Android 6.0 GSM/WCDMA 2GB+16GB Rom Touch Screen Quad Core Dual SIM Mobile Phone
Store: feiyunjia
Quantity: 1
Cancelled on Nov 13, 2018
Your order was cancelled.

Depending on your card processor, the charge may be removed from your statement entirely. If you have any questions, please contact your card issuer for further information.
$45.00
Color: Cool black
Refund Details:
User cancelled order

Quantity Refunded: 1 of 1
Amount Refunded: $57.00
Contact Support
Summary
Item Total: $45.00
Shipping: $12.00
Order Total: $57.00
We have your back! You never have to worry when you shop on Wish.

I ordered a fuzz Christmas shirt and I tried it on was too tight abit and it looked like a small because I ordered xxl and the Matrial was abit tight ok I cannot contact wish customer service because they flagged me blocked me then I pressed the wrong button for return I don't want a return I want my refund but since I'm flagged I cannot contract customer service my shirt looked like they put the wrong tag on it switched it with a small it looked small not xxl

i have been hounded by these messages everytime i turn my phone on and off again another of the same message appears. I have stopped it once before by going through the proper channels but now they have started reappearing again under a different number i.e [protected]. It first appeared back around the 7th November. i have been a long time customer of 5+ years but if i am going to be continuously harrassed this way i would rather delete my account. i have tried to go into the app to delete my number but that isnt an option of choice. in fact it doesnt even display my number for me to change it, whcih is a bit of a hostage situation. I dont want information about events or products rammed down my throat. if i choose to look at these things - then the choice is mine.

These were due to arrive on or befor oct 30/18 but nothing came. They then changed the arrival date but the items still haven't arrived. They flagged my account because I ask for refunds for items that never come, some don't even leave China yet somehow they should miraculously be delivered? They refuse to allow complaints and they have scammed me out of my money on more than one occasion. They claimed to be looking into another missing order of a few items that never came and decided to just block me from getting assistance and will not give my money back even on guaranteed refunds

I already porches the first product it's was ok then i when for one more my bank declined it and then i contacted my bank they fixed it just in 3 minutes after that i tried again to purchase the wish.com had my account block
I really don't know where to start from and i really purchase this items so please help
Please please please please please help

I got an email saying payment was pending for a recent Wish order. I had not logged in for a long time and didn't even have the ap on my phone anymore so I though it was click bait. Good thing I checked anyway because supposedly I ordered 2 smart watch bands for $95! I would never have placed such an order! There is absolutely no way I could have accidentally placed any orders since I didn't have the ap and didnt log in! I even had to look up my password to get in and cancel the order! They were trying to charge the only card they had in my payment information, which was thankfully empty! Im sure customer support will ignore my demand for answers. Everyone seems to say they don't ever get a reply from them for anything. Now it seems obvious why!

I Vickie Williams has wrote on your customer service support for many of times. About my account has change and I change the name on it, I have not gotten my refund on the item that was return. Nor have the money that is left on the account is not showing up on the account. You can email me at [protected]@gmail.com or call me at [protected] so that we can solve the problem.

i order a dvd player which consists in the everything all in one that connects to my computer it was 1st week in October I would like a refund the dvd all in one client #[protected] I would like a refund back on my card the it was 11$ shipping and handeling 31$ this is not the first time something like this has happening my master card ends in 9856 thnks robbinwhite

Items are affordable but that comes at a high price. My experience using this app was terrible. Deliveries come most of the time after the expected date. I had +9 items lost, that were sent to an unknown incorrect address. Refunds are not easy to get in those cases. The UX of making claims is super bureaucratic. When you want to make a claim you never have an actual human customer representative to talk with and you have to make a new ticket per item. When there is an actual human and you explain that your issue and that you already checked in the surrounding areas, contacted post-office they just recommend you to do that as they were not listening to you. Nobody responds to emails. Contact information is hidden or not visible on their website. If you want to do refunds because of that, you can do with some but then your account is flagged and you cannot contact support anymore. There is no guarantee you will receive the actual items. I suspect that is part of their business model. I had been dealing with customer support for more than a month and the issue is still unsolved. I hope this helps new users. DO NOT USE WISH.com. I will only recommend this app to my worst enemy.

You will not accept my payment saying that you need a picture of my bank statement I do not have a bank statement I use a credit card and it's a government card that you have been taken from me for the last 2 years and all the sudden you won't accept my payment saying there is an issue with my account but I cannot get you to answer me what can I do about this I've got several things I was going to order if you don't want me to order from you again all you had to say don't tell me there's a payment issue I've never had a payment problem I've always paid you what is your problem that you need to fix the payment issue on your end because I have the money to pay you and you need to fix it now there are a other site that I can go to if you cannot fix my payment issue

I ordered nine insulated cold canvas stripe picnic bags. I have received three and they are nothing like the picture and of poor quality nothing like I expected. This was my first order with wish I ordered because of the return policy, which states if not happy items can be returned. Wish refunded my money for the first 2 but when I requested a refund for the 3rd one my account has been flag as a frequent refund requester and abuser of their generous refund policy and I am blocked from communicating with them. If they are all the same of course I would request a refund for all. So much for honoring a policy.
Order ID: 5bc8e379e6a1a03656fe0164

I am already a wish customer and have been buying via my phone. I need to register a new card, I have tried by phone and I have tried by laptop trying to register is one hell of a job its so confusing especially when putting address down . You already send me parcels so have my address what is the problem you also have my email address as please can you let me know what is happenning

My name is Yesenia Molina, Ive requested a refund via email due to giltchy app and unreachable phone contact. To be clear I've emailed wish support two times now. This is highly upsetting not only was is it completely frustrating dealing with a giltchy app, but I can't even speak to an customer support agent directly? The app needs technical support I can't stress that enough. I would complete the refund request form which included a description and uploading images of my damaged packages every single time I would attempt to finish the form to send the refund request I'd giltchy out and if you ask me that is quite ironic. I tried multiple time for days possibly thinking the issues was on my end but it is Not. This is mind blowing when most people are tryying contact customer it is because there is a real reason! So much for "customer support".in my case I order from the store :‘zhanglong121' I purchased All 3 Sponagebob theme fish tank decor. Including sponagebobs house, squidwards house, and the krusty krab and I received all 3 BROKEN. This was personally upsetting given my daughter has been impatiently waiting to complete her tank. This is a ashame because I purposely ordered from this store because of the "positive" reviews which come to find out was a poor decision on my behalf. Not only could I hear all the broken peices rattling outside the package, but when opened to inspect it the simplest grasp/ touch at the material it would literally crumble away due to poor material which I'm pretty sure isn't safe no fish whatsoever. I know accidents like this happen due to transportation but this very well could have been prevented. Not even a single layer of bubble wrap instead each package was individually boxed in boxes that are barely big enough for the objects itself. If I am paying a shipping cost which I did. At the very lease I expect my package to arrive in some form of protected packaging to have prevent an incident like this. I need a complete refund as soon as possible. I do not want to reorder the order because I don't want to take any chances nor do I want to have my daughter waitting any longer. I have already purchased sponagebob theme decor from my local pet store, therefor I just need my money back quickly. And yet I still haven't even received a response for customer support agent directly. I have attached pictures of screenshots of order history and proff of the broken packages which I received on Nov 2nd, 2018. I've attached proof of order history and prof of the broken packages.

I ordered luxury 360 degree protection shock proof cover for iphone 8. The expecting delivery date was Oct 16, 2018 then it was chaged to Oct 23, 2018z Today is Nov 10, 2018 and I never received this. I want to order other things but I am scared of using wish now as if your money will go like this, who will order on wish? Please contact me so I can continue using this app otheriwse I dont have trust now.

Kruti Rana
[protected]

Extensive emails with Wish.com provide the following warning to consumers considering making a purchase from WISH's ridiculously cheap products offered online:

I appreciate when consumers take the time to prevent fraud and theft from happening to others. Make sure you're able to filter through comments people make before you choose not to buy from a seller. I can absolutely take a moment to add to this ridiculous amount of complaints of others who have had the exact same theft happen by WISH.com
They debited the amount from my account sent a receipt confirmation and detailed transaction of the items I had to order as a registered user only (no guest purchase option offered offering an additional layer of proof for me not them). The obvious bank fraud and theft of the transaction aside—I was extensively told in emails my order around 20 bucks total of 12 items I ordered "was shipped and shown on their end as received by me." I'm kinda slow, but not r/t e-shopping. Not only will they steal from your bank account, they will accuse you of trying to make up not getting the 1.00 items they sell and your bank will find it impossible to dispute. Try it. I'm sure you'll be the one out of all these warnings left on here besides mine who it doesn't happen to.

Please be informed that I didn't receive my product till now the order number is order ID: 5bb866a954fa066eb85990c2

The promised delivery time was on 09 november 2018, and today we are on 10 November 2018 but still I didn't receive my product.

I have send hundreds emails to your support email but no one of your agent is helping me! I'm not getting any proper support to process my refund request because I didn't receive my product till now.

Kindly proceed my refund request for the order 5bb866a954fa066eb85990c2

Waiting for your urgent update and your immediate action.

Regards,

Redouane

Email: Redouane.chaouche.[protected]@gmail.com

Order Number: 5bb866a954fa066eb85990c2

On Aug 31 an order was made and on several atempts I tried deligently to converse with WISH expressing I havent order this item . i received several emails from different reps Denzel, Josh, asking for pictures of the item .Never recieved all of my 44.20 I was sent 7.10 and another order for 7.20 which I did order I have yet to recieve the product or my money back ...Contacted Wish and it says it being Shipped but that in September.It is now November Please dont buy from this company.Goods are from China