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Wish
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Wish complaints 4310

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A
6:07 am EST

Wish Не могу произвести оплату за заказ.

Не могу произвести оплату за заказ. При оплате мне выдаёт С вашей учетной записью что-то не так. Чтобы устранить проблему, посетите страницу https://www.wish.com/payment-issue. Раньше оплачивал по другой кредитной карте. Прошу помочь

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4:16 am EST
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Wish smartphone

I purchased a smart phone from wish.com they said its been marked as delivered on 3rd of febuary but I havent recieved anything so far I checked with my local post office and my neigbors if they have received my parcel and both said no post office said they would leave me with a card if they leave an item with the postoffice or elsewhere and then I contacted wish customer service they said wait til 16th feb you should receive it by that date I told them I will wait and today is 21st feb the phone hasnt still come?

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7:30 am EST
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Wish bank order cancellation fees.

Hi

Everytime I cancel and order my bank takes off money for each order cancelled, I then have to pay the ttal amount to my bank, I want to know if wish refunds me for every order I cancel that my bank subtracts!

This is unaceptable the Bank should not be deducting money from my account everytime I cancel and order with WISH!It has accumulated to almost R300 (zar)

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11:07 pm EST

Wish never received my product and they kept my money

Natasha. A. Jackson
EMAIL: [protected]@hotmail.co.uk

This started in may 2017 and ongoing although WISH have constantly closed the case.
DEAR SIRS...
I have been using this cheap but ok site for a good few years and never had to deal with a repeat message saying I was 30 days over the time limit that I hadn't complained to the where a bouts of the several pairs of Earrings I had purchased and paid via PayPal. Knowing Wish being up to six weeks and sometimes more waiting on a small product can be a bit of a jaunt but as cheap they are some items are worth the long jaunt waiting for spending a £1.00 sterling British pound! I was given a message asking me to wait for longer than usual and then still no delivery of my products they suggested to send a second lot of all the earrings I had previously ordered but no avail! And now they say I was out the 30 days time scale they originally asked me to wait, its now been may last year ive been asking fir either my earrings or my money back, " I wouldn't even mind if I had the products delivered in the first place to be able to start this complaint! in the first place. I am a disabled woman I cant walk or use my hands and I like pretty things to make me feel happy and all they have done is make me so sad and feel like they have stolen both my money and my pretty sets of earrings I never had delivered.
I am so sad. All I want is them to send my earrings I ordered.
I hope this is of help.

Kindest Regards Natasha.

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5:52 pm EST

Wish all

I was checking my account and there is a 107.60 and I have not ordered that much at one time so I would like to know what is going on the # 5a4ee069cb98557ca054332b. 3Y9116454D1181970W please check this out that's 107.60 and i. Want to tell u that I have been ordering sometsomethings and they have been having holes in them and the insides not in them and i have not got some of the orders they never came U I am thinking about not shopping with wish anymore because the quality is not there. You are. Charging diffedifferent prices it might say 3.00 on the item and you go to buy it and it coast 10.00 why is it not the 3.00 like it said it was that is false advertisement you need to put the real price on them and some of the shipping prices are more that the items cost the item said 1.00 and the shipping is 5.00 I don't know what's going on but I am very upset about all of this. Thank you Teresa Hedrick

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11:30 am EST
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Wish order history

Hello this is not a complaint I am just wondering if I can delete my old order history I have three pages of orders something that were not even ordered they were cancelled can I delete them off the order history.I would grateful if you could do so are even replied and told me how to thank you very much.I have tried myself but I can not seem to find the option if any, I would gratefully be much pleased if you could help me with my dilemma teak you.

Yours grateful
Ray Doyle

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C
8:16 am EST

Wish an item that I found offensive

Using the image of an African woman on a door mat to me is very offensive. Shirley's Door Mats Anazing Cartoon African Woman bathroom kitchen workstations Decor Mat(23.6 15.7) decor rug mat welcome doormat should no longer be available. I like buying item from wish but I can't continue to shop there if they allow the selling of racially offensive items on their site.

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4:49 pm EST

Wish gnd our adventure book pixar up handmade diy family scrapbook photo album

We ordered one of these back in the end of October last year. A couple of days later I came to the realization that we were charged $568 for this scrapbook. I have been disputing this charge ever since. Wish had the indecency to not honor their mistake. I will be looking into doing some sort of small claims court or the better business bureau to sort this out if nothing else works out in my favor. Wish is a scam site. I wish I knew of this before I made any purchases.

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9:12 pm EST

Wish 16 different orders I haven't received!!!

I have 16 orders from you that I haven't gotten. It doesn't do any good to track it cause you say it will arrive by this date and it never does. There is an order for a Gothic jacket you said I have received and I have not yet. I'm very upset with the wait and if u can't deliver them within this month you can refund me my money! I have been very patient I want the things I ordered soon or a refund. My email is [protected]@outlook.com.

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Ms. Venita
, US
Feb 19, 2018 12:18 am EST

My name is Ms. Venita McMullen Hill and I have placed some orders with you all's company and I have not received the shirts that I ordered and I haven't received my lashes nor have I received the nine colored glitter eye shadow and there a few other things that I haven't received and I also was charged for these things and you all have been received my money so why haven't I received my products that I ordered from you all I will be calling your office some time tomorrow and I would love to receive my products' or my money back as soon as possible like some time this week .
Sincerely Ms. Venita McMullen Hill

ComplaintsBoard
J
6:48 pm EST

Wish iphone 6s plus case not delivered

On February 9th, I made an order for an iPhone 6s Plus case, it was expected to be delivered on March 20th, but after some days it says that I submitted it was delivered but it never came to my house. I tried ordering another case but all the colors weren't available. I ordered the color gold. I'm very worried because I need this case, please please please help me deliver this to my house.
My address is 3539 23rd Ave South Moorhead MN 56560
My name is Judy Mohammed and my email is [protected]@hotmail.com
I would really appreciate fixing this situation.
I tried calling, emailing, and requesting a refund but all no help.

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7:47 pm EST

Wish the app

I had orderd eye shadows, since I did I cannot review my order. I go to 'my orders' than I chose the ithem, page starts loading and that it just blank. I tried to do it in the app and on the web site it does not show anything. Now, this've been happening with all of the options, only the noftications showing the info, the others doea not. I live in Ukraine, and it's too expensive to call to the costumer support. And I have idea what to do. I have ordered a few ithems and I don't know if anythings cominig. Fix your app!

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J
3:51 pm EST
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Wish order fraud

On 2-11-18 my daughter placed and order for $254.51 and received a response that the order had a problem and had not been placed. Then this fraud of a company charged my credit card and refuses to answer the simple question of is the order coming or not. There is no one to speak to and the support emails are a joke. You have the order number, you have the last 4 of the credit card, you have the date. Fix the issue.
I have filed a dispute with my bank and will be contacting the better business bureau and the attorney general. This is fraud.

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1:43 am EST

Wish my account has been blocked

I am very disappointed in your service. My account has been blocked for no reason meanwhile I can not even track my package that I was supposed to receive a week ago. Please fix this problem because I have been a loyal customer always and I have even given you guys positive feedback. U can not but other stuff because my account is blocked. Please fix this problem asap because I did upload a recent purchase of bank statement from you guys but still you not giving me any solutions.

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Damknit
, US
Feb 16, 2018 12:19 pm EST

Judy - just an FYI that this site has absolutely nothing to do with Wish, and they cannot see your issues. Also, the folks that work for Wish are celebrating their Chinese New Year holiday, and most shops have closed up for the next week. You need to email your complaint to support@wish.com, not this website.

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Judy schram
, US
Feb 15, 2018 1:13 pm EST

I want this straighten out now! !

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Judy schram
, US
Feb 15, 2018 12:47 pm EST

I want this matter settled. I'm waiting to hear from you. Hope you give me a speedy solution. Sincerely, Judy

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Judy schram
, US
Feb 15, 2018 12:44 pm EST

My checkout does that same thing I even tried. Using a different credit. Card. And went back to the same message wanting a copy of. My bank statements which I never used to pay. FOr any order from wish. Please. Straiten. This out or ill be using other means to settle this. Judyschram1944@gmail.com

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S
3:52 pm EST
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Wish unauthorized use

On 02/09/18 at 10:26 pm an unauthorized purchase was made on my CC ending with 9131 in the amount of $ 218.50. Ref # [protected]. Do not fill this order. I need to know who made it and from where. They used one of my email addresses: [protected]@gmail.com
Send info about this matter to :
[protected]@yahoo.com
Your immediate attenten will be apperciated to stop
Any further action.

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F
11:40 pm EST

Wish hot sale solar power gadget 4 pack.

Hi wish 13 January I ordered (Hot sale solar power gadget 4 pack )which is $16 each and i ordered 2 pack but i recieved only 2 lights it supposed to be 8 lights .where is my other six lights ?can you please send them or else my money will go in waste and this will be the last time and i will never reccomend my friends to buy from wish again.
Thanks.
Regard Forhad Bhuiyan

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Damknit
, US
Feb 16, 2018 12:41 pm EST

You need to contact Wish directly; this website is not affiliated with Wish and you won't get an answer. support@wish.com

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W
8:32 pm EST

Wish no humans work here

Nov. 24, 2017
I ordered two 14-inch laptops from the Geek app. for Christmas gifts, advertised to include Windows 10, but when it arrived Dec. 2017, there was no active license for the Windows OS. This means the computer cannot run anything.
So, using their contact customer support link, I sent a request for the product key. I received very quickly, within 24 hours, a response directing me to a link provided. This link is zip file that contains a video that is blank and a pdf file that is written in a language other than English.
I tried to reply to the email with the link and got redirected to start over through my order history as the only option is to ask a new question to which I received the same email with the same link to the same contents. I went through this loop at least a dozen times, I even tried to contact through my desktop computer only to be told I had to contact them through my app. I tried to call and only got an automated message directing me to the app and to use their provided contact us form, so I did in the off chance I got somewhere else...can you guess? This took me to the same link to the same bad information.
Now it has been more than their 30-day return period and they won't let me return the laptops.

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8:37 am EST

Wish shoes several pair

I've been trying to email or speak to someone for over a week to try to find out how do I go about returning these pairs of shoes I ordered and am very unhappy with. All of the shoes are poorly made and don't look anything like the pictures I saw when I ordered them. It's very unprofessional that I can't speak to a person and that they have a phone number that is just a recording saying go to the website and the website is not helpful either.

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3:42 pm EST

Wish my order

Dear Wish:

I made an order on February 1, 2018 and it was paid in full . I am ordering from your company for the first time because I heard many good things about your products and your fast delivery. It is now February 10, 2018 and I have not received not even one of your items, why is it taking so long when the other states in the United States gets the items within a few days. I l live in Miami, Florida. I hope I will get a quick response on this, I am worried about my order . I was going to continue ordering from your company. Please let me know.
Thank You.

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Damknit
, US
Feb 16, 2018 12:44 pm EST

Carmen, firstly, this isn't the Wish website. This website has no affiliation with Wish. Secondly, you ordered from China. It typically takes 3 to 6 weeks to receive items from China. Third, they are in the midst of their Chinese New Year/Spring Festival. This is a major holiday for the Chinese people, and many businesses shut down for 2-3 weeks during the festival. If you have issues, you need to contact WISH directly either by calling them at the number on their website/app or email to support@wish.com

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J
2:04 pm EST

Wish I do not recognize a charge off $165.0 on 02/10/2018

Yes! I bought a bedspread w/ pillow case $59.00. A car seat warmer and, car seats. It said, ' one thing and at time of check out - there's another price. Please send me through e-mail the items I purchased so that I can review them. [protected]@att.net you sent only one confirmation, that is for shipping. But, you took (3) payments from my credit account.

Joselyn williams [protected]@att.net

708.234.2030

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8:49 am EST

Wish 2 x moana costumes and necklaces

Ordered on november 4th! 2 moana costumes
Order #: 59fdffc55aedb4e6c8584570
And also two moana necklaces

Items haven't arrive (it is february 10th!)

I stated more than 4 times that I didn't get the order, and it says there to contact the support within 30 days of expected arrival date. The "expected arrival date" was january 5th, and I wrote the support about a week later.
No reply, no items, no refund - nothing!

Very sad and very angry, will never shop with wish again!

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About Wish

Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish headquarters
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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