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Wish.com Customer Service Phone, Email, Contacts

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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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F
6:30 pm EST
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Wish.com messages from wish appearing on my phone when I am not subscribed to you

Hi, I have an issue with messages from wish appearing on the front of my phone in the scroll down area obviously sent by Wish as thats what it says, Now I am not subscribed to wish on any level, I do not have the app downloaded, and if I ever did have an acccount then I cancelled it as far as I was able as I did not like the goods on offer. It seems to me to be aggressive advertising if you are then recieving messages on your phone daily, several times a day, when they are unwanted and you haven't done anything to warrant it. Please will yyou at Wish close down everything you can your end to ensure that this doens;t happen again. Thnak you

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Update by fiona field
Nov 29, 2017 6:31 pm EST

ffield1959@gmail.com you will need this email address to contact me

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K
9:44 am EST

Wish.com my account has no orders on it

Hi my name is Kathy wisener I have a account with you and all of a sudden my order history is gone. I am waiting on a women's shirt that was supposed to be here by November 27. I am Kathy wisener 76074 cameo drive Covington, la 70435 phone number [protected]. Can please tell me what has happened to my order and my account. Email address is [protected]@hotmail.com thank you

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8:41 am EST

Wish.com 30kg dumbbell set bar dumbbells home gym fitness biceps weights barbell bar

I bought this product using Wish and it wasn't arrived. I called the Carrier and they said that I had been given the wrong delivery number but Wish customer service seemed unable to help or care. I am not happy and will be contacting my legal team to take the issue further. I have also been told I will not get a refund as their system shows the parcel being delivered. I look forward to hearing from someone from Wish soon and hope they don't get caught up in a legal battle.

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T
4:54 am EST

Wish.com fraud

Oct 5th 2017 I ordered the couples ring "her king" "his queen " I received the "her king" ring but was not informed until after the fact that I would not be receiving the " his queen " ring.. And everytime I try to get help with this I just get the something over and over that isn't helpful at all.. I want my ring.. And there is no real person to talk to.. I will NEVER ORDER FROM HERE AGAIN!

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N
9:24 pm EST

Wish.com posted prices a fraud!!!

This Date Is 11/27/2017)I have been a costumer of Wish since 2010!And, the prices of the items WERE AS POSTED!And Now, when someone that wants to talk to a live person with a problem with the item!They send u to a page full of wrong questions!In the months of Oct Thru Nov Of 2017 I had my eye on this 1 item(Classic Women's Snow Boots Fashion Short Boots for my daughter-in-law!So I went to purchase these boots for the price that was posted as $4.00+$7.00 shipping!When I clicked BUY, it went to the page where u choose the size & color.It still had the $4.00 as total!As soon as I selected the color & size.The Price Changed To $19.95 + $7.00 shipping!So, I removed the item!I am very disappointed!I alays have problems with this shopping site!But, I keep giving them more & more chances!I can't even find anywhere to send them a email!I have already tld my daughter-in-law that I was getting these boots for her for Christmas!And, Now I Have To Disapoint Her!Signcerely:A Disappointed Customer:Nancy Smallwood.([protected]@gmail.com

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Benette
, ZA
Nov 28, 2017 1:19 am EST
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Hi Nancy. I had the same experience with Wish. I bought a few items and when it went off my bank it was double more than stated. This was the last order from Wish. I will let all my friends know to never buy online from them. I also did not received one of my previous packages. It is way pass the delivery date. Very disapointed.

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L
6:08 pm EST

Wish.com attempting to scam me

I've never done business with this site, and I received an unsolicited text message indicating that my "product has been shipped" complete with a link indicating that I can track my package. Obviously this is an attempt to defraud. The question is, is this the wrongdoing of wish.com, or some hacker that is using a XSS attack through wish.com's website. If the former, the company needs to be shuttered and the staff should be criminally charged. If the latter, they need to get their act together and put forth a quality product site that isn't prey to such amature attacks.

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4:55 pm EST

Wish.com color change nail polish

So I purchased 1 bottle of color change nail polish a few weeks back. Delivery took longer than expected but I'm not terribly mad about that. What I am mad about is that when I received this package today, I opened my package and found that the item was damaged and spilled all over. I'm not overcome with a wave of emotion and anger but come on people... when I order something I expect it to come to me in a timely fashion but also fully intact and NOT damaged. But alas, it was and I can not use it. I would like a refund or a new bottle of the color change nail polish since what I received is no good.

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4:50 pm EST
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Wish.com never received a set of reusable grocery trolley shopping bags.

Ordered them on February 16, 2017. Now, I realize it's taken quite some time to contact you, and in waiting for my order I misplaced my paperwork on it. It is IMPOSSIBLE to contact you easily. Most companies have a working phone with an actual person answering it. That however, should NOT be held against ME... it's YOUR fault that I never received my PAID item, nor a REFUND if you couldn't supply them. I'm just guessing...you must enjoy receiving monies without actually supplying the order. Payment from PayPal was made on Feb 16, 2017 and came out of my bank account on Feb 21, 2017. It was never reversed or refused. I would like to either receive the product or a refund at this time.

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11:53 am EST

Wish.com where is my order?

I ordered on Oct 28th 2017. Order was processed on October 29th, 2017. I received an email stating my order was on its way on October 30th, 2017. I starting tracking the package and saw a 'delivery attempt' on November 10th 2017. I then noticed that the ZIP CODE is incorrect on the order. MY Fault. Since November 10th I have been contacting support to tell them why I didn't receive the order and to give them the correct zip code. NO RESPONSE! My purchase was to be delivered no later than November 21st so for 10 days I waited. When November 21st past, the shipping date changed to November 28 which is tomorrow. It will not likely arrive because they have not bothered to read the three communications I have sent through the Wish app. The correct zip code is 60628 by the way.

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K
6:15 am EST

Wish.com order never received / refused to refund money

I had ordered several items for a less fortunate family for Christmas that were to arrive in sept. Needless to say I'm still waiting. I have inquired where's my package only to get message that is running late. All it's, s were marked as almost there. When contacting customer support I'm told I'm outside the 30 day return window. I was before the products were set to arrive in first place. To take my money and not provide goods or refund is theft. Will not use this site again buyer beware!

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Tracey Rendell
, US
Dec 26, 2017 8:34 am EST
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on letgo site on 4th of October I paid for iphone 7plus with broken screen I have never received this item from a rose McCann 1st she said down to royal mail then her daughter was very sick so I gave her time then she said her died so I didn't want to keep on because her loss I've ask for a refund as it was for a present for my grandson and got nothing

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G
1:40 pm EST

Wish.com my order has not been fulfilled yet.

I am missing items on my order placed over a month ago.
1.- fishing rod tips
2.- line counter
Other items

I like to know when being shipped

Note: the way you display items on website, is deceiving. The picture is totally different from merchandise received.

This is the second time I address this matter.

I spend lot of money on wish, I feel I am being taken for a fool. I am skeptical about continuing buying form you.

I want the merchandise, or full refund. I paid for everything, and not happy, needed merchandise for a customer.

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L
11:40 am EST
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Wish.com jojo bows

I received a package and it was a small one I opened it n here it was a JoJo bow allwrinkled up in this small envelope.when I opened it it was the wrong bow.it was like a orange n white or peach color I order the 2017 rainbow JoJo gradient ribbon bow.ill keep the bow but what about the bow I order I still want that one.but I don't want to get charge for it either.this was your mistake can you let me know what to do or what your going to do thank you

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Update by Luna2017
Nov 25, 2017 11:46 am EST

When I got the package which was ok I opened it up and there was sand in the hour Glass I order the one with blue sand in it.there was nothing I'm not happy at all.plus to when they showed the item it was a brown like case did that come with it if it did I didn't get one.or do they sell that separate how can I get one if they do.like I said before I'm not happy with this at all I still want this cause it a present but there no sand in it .so what am suppose to do now.can you let me know thank you again

Update by Luna2017
Nov 25, 2017 11:52 am EST

Wow what can I say in the ad it's crystals in a brown like box sticking up it's really nice looking. But when I got mine it's just single crystals not what I ordered at all again this was suppose to be a gift.i can't just give them crystals like that.if you look it up you will see it's in a brown bottom box or case.all the things I have ordered so far was nice n now it's getting sloppy.i know I don't pay alot but it's the point .let me know your thoughts on this thank you again

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M
8:35 am EST

Wish.com michealcors earrings an shirt

My order was placed in oct an money was taking off my card for it an nothing has come to my address I used .If the product not going to be sent please refund my money back on card .Look up the information an it should show my order Thanks so much .My order was placed October 16 2017 could you please let me know something cause money I don't have to give away. That's all I have it

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L
8:01 am EST

Wish.com overcharged... cancel my order!!!

I would like to cancel my order with wish.com..
I order two items for my little girl in which she was so excited to get. the total amount was for $ 2.00 however, my credit card statement was billed for $51.00 ridiculous!
Iam giving wish.com 72 hours to credit my damn account for this cheap [censor]! or else I will get an attorney involved in this scam! m
Order items
Fashion leather strap geneva watch 1130.. $1.00
Auto automatic toothpaste dispenser and 5toothbrush holder set with wall mount stand
Mailing information
Lisa feeguson
7105 east clinton street
Clinton, maryland 20735
Discover card
I will contact wish.com until this is resolved!
Canceled order immediately!

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Update by Lisa Fergie
Nov 25, 2017 8:05 am EST

Overcharged cancel order! Credit my account
Billing information
Lisa Ferguson
7105 East Clinton St
Clinton, Maryland
20735
Cancel order now!

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pamela braziel
, US
Dec 10, 2017 2:13 am EST

I made two I would like to cancel the last one I didn't mean to do that sorry

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pobarjenkins
Minneapolis, US
Dec 10, 2017 2:23 am EST
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You will need to contact Wish.com directly. They are not affiliated with this website.

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pamela braziel
, US
Dec 10, 2017 2:10 am EST

I would like to cancel my order on wish please

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M
3:48 am EST

Wish.com product not received.

Dear Wish,
I've bought a braiding tool(costing 1, 95 euro including 1, 00 euro for shipment) on 18 Oct, but I haven't received the product for more than one month. Therefore, I would like to ensure that whether it has been delivered or not because the company already took the payment from my credit card ( the payment record from my bank app is as the attached photo below )and I didn't expect the deliver period to be so long. Hope to hear from you soon.
Thank you.

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12:58 am EST

Wish.com white & red womens casual shoes

Is not my 1st time I shop with a www.wish.com and everything I bought it was horrible quality.Not too long I go I ordered a pair of white & Red shine casual shoes, I did not get them because they were cheap but because I felled in love with them when I saw in the picture. Shoes it self-was $29.99 plus $9 shipping. Didn't mind I waited one month for them to arrive, when they arrived, I got completely different quality from what they show in the picture. The shoes they send me up can see the yellow glue all around pf the bottom of the shoes, I try to clean them and they won't come out. All I can say I waste my money, even if they would give it to me for free I won't wear them, and I did not wear them. Basickly I wasted my money on them. If you ask me I would say I www. wish.com is a rip off the online store. Their quality is very bad, I bought blue lace dress and it was with white stitches, is no way I would it, I end up donated to the Good Will, I won't recommend this store to anyone, the items you see in the picture is not what you would get. plus they charge so much for shipping, you can find same items on eBay with low prices & free shipping.
WWW.WISH.COM IS CHINA MADE VERY LOW QUALITY and the price of shipping is almost the same of the price of the item you buy.

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4:36 pm EST
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Wish.com clothing

I've received my merchandise but it was the wrong product wrong size . And all I've asked was for my refund I've sent them pictures and the information that they need forteen times and they stopped replying to me . This has happened four different times on four different orders they were nothing as what they showed in the pictures I've order now I don't no where to turn . I will no longer visit there site again I will take my business elsewhere. I hope people are care with them I've told others and they say the same about wish and there product s have I've known. But how are you to trust them sites when one has done so wrong .They have my debit card number I pray this gets out so they don't do others the same. Tina Davis

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T
1:17 pm EST

Wish.com wish.. where is my coat at

I have not received my merchandise which is a coat that I ordered at the beginning of October with my credit card they told me my delivery date was November 14th it past that then they told me another delivery date because they was bad November 21st now I install and uninstall the app and it will not let me get my refund I want a refund for my coat but I can't even get in contact with them I called the number and it keeps sending me back to the automated system please somebody tell me something or give me my money back or something like what's wrong with wish I ordered a code just like this is green just like this if the inside is brown and I never received it yet

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J
10:01 am EST

Wish.com my package is really late

I ordered my tablet on October 13th. It said my arrival date would be November 9th, and when November 9th came I checked and they changed it to November 16th. It is now November 21st and still no sign of my package. I don't have a tracking number to find out where it's at. And I really need it before the end of this month. I emailed you guys last week and have heard nothing back. I would like to talk to someone about this issue. Thank you and please respond promptly.

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8:53 am EST

Wish.com pricing

So I was shopping for a tablet in the description it clearly states it comes with tablet tablet cords etc. Just pay shipping listed as free and then I click buy and these items that are listed FREE and up are actually $200 & $300 I am really disappointed. I am a regular customer on wish and never had this issue before. If this doesn't get fixed I'm going to quit ordering from wish. It's false advertisement! So no tablet for me it's way to expensive and is not labeled with the right price.

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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