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Wish
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1.1 4437 Reviews 4310 Complaints
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Wish complaints 4310

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S
8:12 am EST

Wish my order was sent to the wrong address!

I am so upset with Wish! I heard a lot about this site and was so excited to try it, but that was the biggest mistake ever!
My order was sent to the wrong address and I did not receive it and also they did not offer me a refund. I feel scammed and robbed and in my opinion that is a terrible way to do business.
That was not my fault because I gave them the correct address and I checked it several times. That was their mistake but they simply did not care and ignored my issue.
I can't believe there are people who had positive experience with Wish, because in my case everything was terrible! I will not buy from them again!

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J
11:54 pm EST

Wish a lot of problems with wish site

I have had enough with this site, so many people have recommended it to me but I have had so many troubles
I have had not just one or two, but multiple items not turn up and no refunds, and it's still going to this day. I've spent over $200 and I reckon about half of that I havnt gotten back from unrecieved items. You may not be the sellers but you are the managers of this site, correct? You need to sort it out because I am seriously one angry and pissed off customer. -Josh Holden [protected]@hotmail.com

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A
7:55 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was blocked from using wish. You asked me to send in proof of recent purchase with a card that was used or the bank statement and I sent in both and you said you couldn't remove the block.??? The only explanation they gave me was their system blocked me and they cannot remove it due to policy. What the heck.??? I purchase on wish like once a week and it'...

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M
6:17 pm EST
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Wish code reader

Hi, I placed an order November 27 2016 for a code reader to be mailed to me by 01-07-2017. My credit has been charged $56.00 however her we are 3 months and a bit later and I still haven't received this product. I would appreciated a credit to be put back on to my MC in good faith since I didn't receive this product. Please see bellow the information I have copied from my credit card statement.

WISH.COM

Transaction Date
Sunday, 11/27/2016

Posted Date
Monday, 11/28/2016

Details
Specialty & Misc

Appears on your statement as: WISH.COM [protected] CA 94111 USA

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J
6:06 pm EST

Wish why i'm blocked

I have been blocked from wish for reasons I don't understand. My order has been stopped and not shipped. My money has not been return to my wife's debit card. We all loyal customers to shopping online we never had an issue like this please help us figure this misunderstanding out so we can continue to shop and spend our hard work money with your company.

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L
8:52 am EST
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Wish refunds

I am submitting this claim because I want all my money refunded to me that was promised to me because you will not except my card and I cannot buy on wish again. My Wish account keeps telling me that I am to receive all my money Bath on my orders that I had previously thought. Now you owe me $231 and you took it out of my account really quickly when I place that order and I expect it in my account within a day, all of it, or I'm getting mylawyer involved and I will sue you. I will never use Wish again. Every time I place an order it tells me to contact support. Only I am not able to contact support because it keeps telling me to upload a copy of my credit card. If you do not want a bad review from me, and I will post all over Facebook how I was treated while using your app, I expect my money back now. All $230.00.

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D
7:57 pm EST

Wish ordered items months ago and never received them!

I have tried several times reaching out requesting a refund as I spent a lot of money on an order for my daughter for Christmas and never got them! I told them numerous times that I have never gotten my items no now they say my request is tooo old so I don't qualify! Seriously worst experience ever! Completely ripped off by you! So frustrated and would never recommend the site. Still in shock how this whole experience went down. Completely unacceptable...

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A
5:33 pm EST

Wish men's wear

I order a tie, cuff link, and hankacheif set and only received the tie I've been emailing your company for about a month now asking when will I be receiving the rest of my order and I haven't gotten a answer I need the rest of my order like now that's not right they sent a paper saying once they have it they will notify me but haven't heard anything yet

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J
5:04 pm EST
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Wish clothes ordered

All items I have ordered from Wish are of very poor quality and don't look at all like the items in the pictures on the website. And now I'm requesting a refund and they make it so stressful. I'm so disappointed. I need a response as soon as possible and I want my money refunded to my card. This is no way to do business. Very poor customer service!

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B
2:35 pm EST

Wish wish. geek. refund.

Your rpm tac caught fire on my dash. AND my money is not being refunded. This is not cool. I should sue your company for the cost of my truck. $10, 000 USD CASH. There's two options you guys have. Call my cellphone at [protected] and give my money back for all your fraudulent items, or I file a formal complaint through my supervisor at the FBI and we take everything we want.

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P
11:08 am EST

Wish my orders i'm missing and one more, didn't deliver all my stuff that I ordered

I have tried everything to regain acess to my account and order's I've changed my password twice I know I'm putting in the right info because I'm using this same email address and I've even downloaded the app and tried from there I've looked up contact number and called n left several messages n then there's the emails I don't understand any of it starting off with the fact why was my account erased or whatever happened to it especially if I didn't get all the things I ordered I need n want to not only regain access to my account but my stuff I ordered or a refund also I don't understand why or how I have some orders as processed 2, 3 times n one not at all when I check my email the orders are all messed up I ordered about 8, 9 items I have only received about 3

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S
S
Sexydenisekelly41
, US
Mar 11, 2017 9:52 am EST

I need my order sent only thing I got was the weed jacket and it was right and yell sent a black shirt and it was supposed been a black 3x dress wit the splits in the front of both legs and a shirt dress that button down my name is chancey Johnson

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D
Deborah Moody
, US
Mar 08, 2017 4:07 am EST

Good morning my name is Deborah Moody I pay for a lot of items from you Wayback in late November early December have not received all of them receive some of them you'll have my money but I don't have my order orders all the way up until February I have not received them I would like to know what in the world is going on and why Take my money and do not send out my order

ComplaintsBoard
S
4:48 pm EST

Wish items I ordered were wrong and more money was took than agreed

This is something else this is like the fifth time I've had to do this put the clothes back into the wrapping it came in as there no use to me I need someone to get intouch with me please ASAP as this is very stressful and frustrating u also got more money than agreed was took this is not write I trusted this place or I wouldn't have let them take money from my account I'm pretty sure I'm never wanting to go through this again because I'm not rich I'm on the social security and got a little back dated money so thought I'd treat myself to your shopping company I hope e get back to me in this as this is very stressful it's really making me feel really down and sad I just don't understand why you can get it wrong three t III message it feels like as soon as your company received my money all the promise of the day went write out the window I have even told peaple Freund's and family to shop with you I'm just hoping to get this resolved that's all then it's all good

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A
1:29 pm EST
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Wish sauce blender

I ordered this product on 12-16-16 and never eceived it ! I sent an E-mail to The Wish Store in regards to this and was told it takes time. I followed the tracking number, and it said the item was delivered, I NEVER received it ! I sent another E-mailtelling them I never received the sauce blender, and I wanted one sent, or money back. I never heard from them again. What do I do now? How do I get ant satisfaction ? I'm beginning to believe this company is a big rip-off ! They just want your money with no product !

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A
1:01 pm EST

Wish all

I have spent many $100s of dollars with your company. All items are wrong, it's embarrassing, the quality is awful. I want every item I have ordered put back on my card.the items that you say you've sent me, I haven't received, the ones that came, wrong., cheap. my phone number is [protected] Ashley McMurray 1817 Oklahoma Avenue Norman Oklahoma 73071 [protected]@yahoo.com, I want a refund on every single item. this is pathetic the way your CO is run.. I expect a phone call and I expect full refunds

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V
7:50 am EST
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Wish I have ordered 4 items of clothing and 5 other items such as razor hair removal and ect t

Ive received 3 items of clothing the wrong size and the wrong items I'm a size 8 and the item's I received are 3_4 sizes to big for me so I've got 3 items of clothings here and not one of these items fit me and one of the items are not just 3 sizes to big but not even what I had ordered. I don't understand how this has happened but I'm not a rich person or a wealthy person to just let this slip as yourself also took more money from my bank account than agreed I'm not happy with this services at all all the little items I received were good but the clothing I ordered were all wrong size wrong item and took more out of my bank account than agreed please please please someone please get intouch with me so this mistake can be fixed I have had a hard time trying to get intouch with ureselfs really hard time very upsetting for me if nobody gets back to me on this matter I'll have no choice but to seek legal aid as like I explained I'm not rich person or wealthy person I can't return these items of clothing untill I have heard from yourselfs instructing me to do as well as other problems like myself having to pay for the items to be sent back so I can receive the write size but this is not my mistake so I'm needing ure assistants I'm needing for ureselfs to send me mailing bags so I can send them back free as this is not my fault I'm just so worried that youse are just going to fob me of not get intouch to sort this mistake out I don't understand why it is so hard to get intouch with ureselfs to resolve this please please please please please someone anyone please get intouch with me please ASAP thankyou so much for taken the time to read this thankyou miss Victoria whyte

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Update by Victoriajane
Mar 05, 2017 8:17 am EST

Hi there somebody please get intouch with me please ASAP as use have gave me the wrong items and the wrong sizes and youse also took more money than agreed out of my bank account the same day I've been trying to get intouch with ureselfs to resolve this problem this is so very frustrating I feel like I have been ripped if buy yourselves and made a foil automatically of me if nobody gets back to me I'll have no choice but to seek legal professional help thanks miss Victoria whyte

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A
6:43 pm EST
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Wish motorola hint wireless earbud headset - gray (certified refurbished) (color: gray)

I haven't recieved my stuff yet. I would love to have my money back. It's been two months since i waited. I'm not sure if that's normal but I'm pretty upset. I gave a lot of money for that motorola Bluetooth ear piece. Please hurry up i never waited for an earpiece or anything before... I order a lot of stuff from this app and this never happened before.

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M
2:21 pm EST

Wish wrong product

They are the wrong size. I need them for 4 couch sets also. I have shopped with you all for a long time, I have never gotten my discount percentage. I have had problems with some of the products. I never knew how to get in direct contact with you until now. Please respond as I have shared your sight with a lot of people, and will stop buying unless you comply. My phone number is [protected]. New email address is [protected]@gmail.com

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F
12:27 pm EST

Wish female stripes print bikini set

I was told it was going to arrive today March 4th 2017 and it still has not arrived. Tell me the truth about where and when my package is coming to me.this is the last damn time I order from yall again I will tell everyone I know and everyone on facebok and other social media's that yall lie to colustomers.yall have til monday to get my package to me.

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J
8:56 am EST
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Wish joymode hot

I did not order this product you need to take this off of my credit card now or I will contact my bank my email is J de Leon 1030 at Gmail.com my phone number is [protected] One more thing you guys lied about my other order that I was getting it by the third or fourth I just want these two items to be taken off come on it's a 3X I am not a 3X please take this order off my credit card I am not going to wait to return the product I am going to my bank and have them take the money off

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Update by Judith deleon
Mar 04, 2017 8:57 am EST

I did not order these items you sent me the wrong items take this off my credit card and take my credit card out of your system

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L
8:30 am EST
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Wish belt bmw

I suppose to receive my belt bmw on 3 march 2017.
I have not received up to now and I will be travelling to overseas for one year and half on 7 march 2017.
Please forward all product I bought before 7 march.
There are other products another belt and jacket, all those products I want receive before 7 march.
Your company was punctual but now that heritage has been changed.

Regards
Liban said shire

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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