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ordered earplugs
My complaint is pretty classic. We ordered earplugs 2 months ago and never received them. Of course the money was taken out of my account and no care in the world from wish. They keep telling me by email, pull up old order and address it from there. They don't have my order on line. After 8+ emails to wish, I've concluded they're not trying to help me. Will be filing a claim with BBB.
light pad
In January I ordered a light pad and discovered that it didn't work properly I have been trying to contact some one at wish for information on how to return it for a refund. I have called your customer service number 800.266.0172 numerous times and sent over a dozen emails. The phone call, no answer, email I'm give a referrence number with a message that my inquiry has been updated. or instructions to contact www.wish.com/transaction. This is beyond poor customer service. I have dates that I have tried to contact someone since January 31st.
I happened to come across this complaint site so I am hoping someone will get back to me and tell me how I can return this item and get my money back. PLEASE!
payment issues
Hi my name is Bryan Bordelon and I've been trying to order from wish for a long time now with no success. I am able to use my credit card everywhere's but wish. It just tells me that it's a payment issue. Please help me because I am a big online shopper and I would like to do business with wish. Anything you can do to help would be greatly appreciated. Thanks
They don't want customer's anymore. From what I'm reading they putting everyone's account on hold or just deleted it. Does this have to do with Trump? No problems until Trump came along. It's sad to see wish go. I was always ordering from them. :(
you have up to yesterday accepted my account. I even tried a different card and was still rejected. Whats the problem?
Why cant you except my bank details for payments have been with you for a while
can't make a payment
Everytime I go to buy something it keeps saying there is something wrong with your account please visit wish/payment issue! Why is it doing this? I sent a copy of my ID and bank statement and it's still not working! Please fix this or I will be taking my money to a different site! Thanks! It's been doing this for the last few days! It was working just fine! I don't understand!
multiple issues on 2 orders
Iv ordered 3 times from you, ordering a few items each time, and have literally stopped expecting to be happy with my orders at this stage.
My first order, over half of the items never showed up, my second order, one of the items that I received fell apart after being used 8 times - it was a back support you wear, and now my latest order, I was sent the wrong item.
Because of all of these issues with your suppliers, apparently Im flagged as a bad customer, because Im not willingly allowing you people to just keep my money for an terrible service.
Is there a way to speak to a human about my account at all? Every other version of contact with your company is speaking with a machine, which just keeps telling me because Iv experienced issued my account is flagged - great service.
purchased package never showed up at my door and not solution for the lost.
I ordered 5 pairs of men solid flat bath slippers summer sandal on nov 25, 2018. System said the order send out tracking# rw158179124cn and showed delivered on dec 12 2018. But I have never ever seen it around my house where we have been living here for years and never had any mailed pkg missing.
I spent a lot of time to tracking with usps and just told pkg be delivered on dec 12. 2018.
It was my 2nd shopping on wish which was horrible experience. Why like that? So so much trouble and end with nothing? Pls explain.
two tops
I ordered two tops feb 18th I paid for them then two days later I got a refund witch I never wanted and both tops cost me 6.00 bucks each my online banking has proof of wish order and I wanna know were my stuff is im new to wish.com and my youtube friends mia maple showed me this wish app she shops on there all the time no issues but I have issues. Date of the incident was feb 18th at 12 pm and my complanit is they requested a refund witch I never asked them to so im not happy I want my money back
Payment for merchandise I didn't order or receive.
On 1/6/19 I received a charge on my visa account for $30.45 for merchandise which I did not order or receive anything. I tried to call company and I have also submitted this form. There has been no word or no resolution. I do want my account reimbursed. Please notify me of results. Since I did not order anything I have no other information to give you. I have no idea how my charge card was charged!
Madeline s Kiska
[protected]@msn.com
Well, wish app is dangerous to use - many people got scammed including me. You should delete your payment information from your account and even better delete the app and use eBay or alliexpress to purchase things. Accounts with payment information usually can be hacked - another advice check your address maybe it also has been changed. Be careful. Good luck
ordering
I Try To order But It Says There's a Problem But There's No One That Can Tell Me what The Problem Is So If Someone Could Possibly get In Contact With Me Pertaining This situation it would Be Very Appreciated. For I Have Been Ordering From wish For Over Three Years And Very Much Like It. about seven Months ago Someone Tried To Make An Order That Was Never Shipped But I Disputed That Might Be The Problem.
shopping made fun
Can't pay on my account so I can send order.
I sent them loads of stuff they asked for and nothing. No customer service reply or anything, just comes up as Opps there is something wrong with you account. Please go to www.wish.com/payment-issue, done that loads of times and got nothing back.
Now I go on this sight and it has happened to loads of people. How was it resolved and why did it happen anyway. Really annoying as I need to make an order.
appalling customer service
I ordered a size 8 dress. When the garment arrived and I measured it - it is around a size 14. I have now contacted customer services 4 times. They say they will respond to you within 2-3 days. I am still waiting 12 days later. All I want to do is return the item and receive a refund. I have honestly never known such appalling customer service off any company and I think people should be warned against buying anything from this company.
it's not excepting my payment on my credit card
accessories
I placed my orders more than 2 months and it did not come I want to refund all my purchase but wish site does not allow that it allows my to refund some only. What shall I do now I can't wait more as it's not my fault I need my money back. Now it says my account flagged as misuse of the refund policy which doesn't make sense as it seems I will never receive the stuff which I ordered so I need your support to solve my problem and refund all my purchase. Thank you
2 trail game cameras
I recieved the 2 trail game cameras but neither worked. Was told they would refund the money, but has not happened. It's been 2 months and now after 6 emails they won't answer back any more. They said I abused their refund policies. The company refunded 9 items that I ordered for Christmas which I didn't ask for a refund. The items are cheap because they are not of good quality. They don't honor their refund policy. The 1-800 number does no good since nobody answers the phone.
jacket/ wall painting
I ordered a jacket and a painting from this company, neither item was as it appeared on their page, I asked for a refund and to return their item over 2 months ago and haven't gotten a response or anything close to it. This company false advertises and does not respond to phone calls or email complaints or concerns, false advertises its good customer service which is very poor!
women’s fashion cosmetics sexy matte lipstick
I ordered this a while ago, and used it multiple times and everytime I have used it, i have had a rash and burns on my lips. I used it 4 days ago thinking it was just something else that made me get those on my lips, but it has done it again and now my top lip has yet another burn on it. I'm not happy with this product, I have used other lipsticks and no problems but with this one something is wrong. My burn always bleeds and stings. Feels and looks like a burn. It's slowly going away but after 4 days you'd think it should be gone. I'm highly disappointed as I've contacted before about this problem and nobody got back to me..
silicone cake forms
A few months back I ordered silicone cake forms. A few weeks after that I received an email asking if I had received my order. When I clicked "No" I got the "We're sorry. We'll ship that out for you right away" line. As of today, 2/13/19, I have yet to receive my item. I would really like to know what is going on? I would like a reasonable explanation and resolution to this issue please.
account information
Yes, updated my wish.com app and I went to log into it and it said my password/email isn't correct. I changed the password and it said the same thing. I did this 15 times before complaining on here. I would like to get into my account since I just placed orders yesterday and I can't track them or anything since they should be here soon but I have no way of knowing anything and I have already been charged.
Have tried numerous times to update my credit card account as the last one was compromised so got a new card with a new expiration date and now cannot order items due to "contact wish.com/payment" always coming up. Was a very loyal customer until this happened. If this can't be corrected, I'm out of here!
never received my product
Dec 4, 2018 I ordered 10 * 2 pack huawei 1tb microsd cards.
I could follow the package all the way to copenhagen airport.
The package was returned to sender without any information to me. Any idea how to contact wangzhigang666888, which apears to be the sender?
I can't get any reason for return of the package.
It might have been marked with an unclear address label, or?
Another stupid issue: I can't get a refund, my visa card has been replaced in the mean time.
Any ideas how to contact wangzhigang666888?
order placed not received
Dears,
I have paid my amount through my depit card and my order have not recieved still (its been two months), I will have to place a police complaint againts this website, for not issuing my order, please issue my order or repay my money within two days.
Please see the attached phot for my order details and please kindly support to do the needful asap.
Denna dominic,
+[protected]
compression knee socks
I have no complaint--I am trying to ask a question..
I ordered three styles of compression or support knee socks. I lost my order.
1 Were they all "compression" or "support" knee socks?
2 What "size" of all three did I order?
I want to order more--but I will buy one size bigger.
order placed Jan 5, 2019 says refer to [protected]
thank you
mark peterson
[protected]@yahoo.com
[protected]
where is note saying complaint was received?
please see comment above
About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Wish Customer Reviews Overview
One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.
Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.
Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.
Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
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2. Navigating to the complaint form:
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3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
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- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
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Overview of Wish complaint handling
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Wish contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
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Wish headquartersOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
Most discussed Wish complaints
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