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Wish.com Customer Service Phone, Email, Contacts

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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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K
3:01 pm EDT
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Wish.com headphones ordered for cell phones

I ordered 2 headphones for cell phones on 2-28 with the understanding that they would be set to me by 3-20. I t is now 3-24 and I have not seen anything as of yet. There is no contact by WISH either by mail or messages as to the problem associated with mailing procedures. Please advise.

My name is Kirk Copeland, and my address is 640 Canyon Pl., DeSoto, TX 75115 and my telephone #[protected].

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12:06 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wish.com - cannot contact seller and hard to navigate

You have a fabulous site, with some very reasonable prices. One of the problems that I've noticed with wish - is your inability to contact the seller of the goods. It is exceptionally difficult to navigate The Wish website with those types of things in mind. I've searched for ever and ever trying to find a way to ask a simple question on several occasion...

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J
8:10 pm EDT
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Wish.com refund

I ordered a item but it will not show up on my order history and i was just trying to return it and get my money back I have called and they said there is nothing they can do about it I need a refund because I ordered a glass cup and it arrived broken into millions of piecies I need a refund before I sue you for sending my item broken it was a gift for my uncle and now its broken and it did charge me for the item I paid 50$ it does show on my bank statements

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E
6:54 pm EDT

Wish.com unrelieved item

Hello wish,

It has now been over two weeks from then my colored contacts were supposed to be delivered. It was shows on my purchase they would be delivered from March 3-15. The store is named PK LI QI. I purchased a pair of turquoise colored contacts for $5. All I ask is for my contacts to be delivered or a refund. I really enjoy your store, and never had any problems until now. I would appreciate if you would take the time to assess this little issue, thank you.

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M
2:21 pm EDT

Wish.com coat with fur collar and blue boots

I placed the order in November the eighth 2016. Transaction reference number is [protected]. I used Visa card ending 0309. I'm requesting a refund it's been more than enough time for the products to be received. I mailed two letters no response. I'm supplying all the information I have since I no longer have access to the email used. Please tell
Refund to my account. Thank You Ms. Tara
Kelley

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V
12:27 pm EDT

Wish.com simply fit board

My name is Vicky Williams, I ordered the simply fit board Feb 25, 2017 and to this date have not received my product, I have emailed Wish twice for a refund and their mailbox is full I am requesting a refund. I received an order confirmation on the 25th about my order being received on Feb 25th. If I receive the product I will be returning it. A response would be greatly appreciated.

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K
9:12 am EDT

Wish.com I'm the right person, but my account still blocked up

My account :[protected]@yahoo.com.hk
I'm the right person, but my account still blocked it up, I sent all my bank detail...
And bought, they are still didn't arrive, but said delivered
Please check it up as soon as possible, what country code that I can call to your customer call service from Australia?

my name is kin lee
please follow up ASAP thanks

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4:27 pm EDT
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Wish.com latest bluetooth smart watch wristwatch for samsung, xiaomi huaiwei, iphone. android, ios smartphones iphone

I recently got this watch and my grandmother got it for me for a birthday present and her name is kathleen pagano and she payed it with card and i got it yesterday and it says insert sim card/memory and im trying to figure out where i can get a sim card for the android smart watch and i would like a sim card to use this watch or its worthless. Plz contact me at [protected]@icloud.com

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A
10:00 am EDT
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Wish.com gorras negras queen y king modelo baseball

Me contacte con servicio al cliente a través de otro articulo q no es el mismo q en cuestión les explique q con el otro articulo q era un sello de estampas de art nails no tenia problemas q mi problema era con unas gorras negras Queen y King modelo baseball q había comprado hace mas de un mes y no me han llegado y no las encuentro en mi historial de pedido, lo q hicieron fue renbolsarme el dieron del sello q no era lo q quería porque no he tenido problema con el estampas, mi problema es con las gorras q no se q paso q no me llegaron.Gracias

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Update by Alis yanet valverdi
Mar 22, 2017 10:05 am EDT

Compré unas gorras negras Queen y King modelo baseball hace mas de un mes y no me han llegado y no las encuentro en mi historial de pedido.Gracias

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G
9:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wish.com refund

MAny orders have been place thru my account and because of the delay i request a refund for eveerything.

Refund has been made to a credit that is no longuer valid .

Im not with the bank anymore and they refuse to refund me.

Ive requested a refund to my new credit card wich is not with the same bank or thru my paypal account.

I keep receiving same message from WISH that i need to speak to the bank directly.

SOmeone needs to help me because im loosing about 300$ right now.

paypal account is blackboxmuzikgmail.com

new credit card is VISA DESJARDINS [protected]

wish account is under Ghislain Dallaire Kounga and is link to my email blackboxmuzikgmail.com

Complaint is regarding orders :

-58a06457839e32620da4b212
-589d454f1cfac8808bebdace
-58916b78da6d256c621399a0

Read full review of Wish.com and 1 comment
Resolved

S/O

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Ms.JP
, US
Mar 23, 2017 2:23 pm EDT

I would like to be refunded

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V
5:13 am EDT

Wish.com online on my phone

I placed an order but messed up the delivery information tried to redo it but unable to then asked for refund but not happened as you've already taken out of my account so I'm sending the correct address...
Ground floor flat
13 Silchester Road
St Leonards on Sea
East Sussex TN38 0BJ
I want the goods or my refund and will never order from Wish again .

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J
12:05 am EDT
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Wish.com I keep ordering. Never received product or refund.

I have ordered many different things from wish. Its just a hokes! You take money dont send and products. And keep telling me to wait for refunds that never come. Next i will contacting my attorney! Will. Get this ### shut down if something dont happen soon. Very upset and feel like victim more than a customer. Is this a even a REAL PLACE or just a scam?

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A
3:16 pm EDT
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Wish.com everything that I received thus far hasn't been exactly what I ordered

The glow in the dark moon and stars came in different colors whether then the all green ones I ordered. My daughters princess dress came in a too small size that I didn't order and she can't fit. My wunderbrow was suppose to be black/brown which is wat it said on the box but the container said and clearly looks blonde. The glow in the dark tinker bell sticker didn't come instead I received Spider-Man. I was sent useless items and you all can have them back

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G
9:09 am EDT

Wish.com the walking dead: the complete set.

On February 21, 2017 I placed an order for the above item. You emailed me that my order had been confirmed sending me the order ID: number 58b9666a504e5519666084f4.
I was charged on my Visa card $57.00 this was for the item and shipping charges.
I received another notice that the store was preparing my item for shipment. You stated it would be shipped within the next 3 days.
It also states at the bottom:
Preparing to Ship
Between Mar. 4, 2017 - Mar. 7, 2017.
It is now Mar. 21, 2017 and I have not seen or heard from you regarding my order.
I am very displeased with your company at this time.

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carolallen
, US
Mar 22, 2017 5:27 am EDT

I think they split the profit between themselves and our local post office
To send the item back markded as no such addresss .or no name at address.

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D
7:38 am EDT

Wish.com earring 2 pair and one free product

Transaction id# m3gjhqbhl1 march 3rd 2017 $1.00 2nd march 7th transaction id # b9dxes7fff $1.57 3rd transaction id #bkdm70cdoe $4.90 please here is all the info you should be able to track this down and send me my products @ 8536 esquire trail bld 2 apt 2306 fort worth tx 76244 please feel free to call me [protected] or email me @ [protected]@gmail. com

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A
10:53 pm EDT

Wish.com orbeez/never received order and paid for it on bank statement

In feb 2017 I ordered Orbeez for my daughter off of wish the amount was taken out of my bank account and here it is almost April and we still never received it but we paid for it and everytime I try to track the order off my email I get the error codes and then there was a message saying that I had duplicate accounts and that's why I hadn't received it or couldn't track it I do not have duplicate accounts I have the order coming to my email and then it won't let me track it I am so angry and my daughter is so disappointed I want my money back or I want the Orbeez this is ridiculous

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1:00 pm EDT
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Wish.com playstation 3 controller (white)

I ordered three playstation 3 controllers. I received one package containing 2 of the 3 controllers. I received the black and purple one. I did not receive the white one. I contacted their support department 5 times and still have not received an email back from them. It has been 2 weeks past the expected date. I do not want a refund. I would like the controller that I ordered. It seems that this issue is pretty frequent with wish reading through all the complaints.

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12:17 pm EDT
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Wish.com I ordered 3 items from them only received 1 paid for 3

I bought 3 shower curtain of the same I purchased these the end of November 2016 I have only received one. I received the one Feb 2nd never received the other two. I have tried calling, texting, and emailing I got one response saying that I got my order, I responded saying that I only received one, not three and I have not heard back. I have tried over and over to contact them It's like I have been block from contacting them. I just want my other two shower curtains or my money back for the other two. It is now March and I ordered this in NOVEMBER. Order #586fa431920c4a4ec753e9
complaint # 589120a54cf88b3eo1ee5464

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carolallen
, US
Mar 22, 2017 5:41 am EDT

Oh yeah, Also paypal will let you contact the seller through them and if they dont answer you then paypal will refund the money back to your card. Also if the item was not exactly like it was described, they will refund tI
Those purchases. You cannot loose woth paypal. And also with paypal wish cannot harvest credit card numbers.

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carolallen
, US
Mar 22, 2017 5:37 am EDT

Here is a little heads up use a credit card from your bank account . Then sign up for paypal. If you do not get an item pay pal will contact them for you and make sure you get your product .if you did not then paypal fraud services take over and find out why it was not sent .if they do not recieve an a legit answer or proof that it got delivered by the tracking number . Then paypal will refund your account and get a pentalties from paypal.

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D
4:35 am EDT

Wish.com 60cm grey elephant

I purchased and have paid for a 60cm grey elephant and have been sent one half the size. When I try to contact support I can't go any further than insert a photo of the item which countless times I have tried to do but it won't let me insert one so my email won't send. How can I get the right order sent to me. I'm getting really annoyed and am very disappointed. Can you rectify this? Await your reply

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8:16 pm EDT

Wish.com I am complaining about my billing

I have tried multiple times to buy items. I have a debit card, but when I put in all the information, it still doesn't go through. It says it has a problem with my billing, but I don't know what it could be. I have checked everything clearly multiple times but every time it is declined to process. Please help me figure out this problem. I would like to buy the cute items

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Wish.com contacts

Phone number

+1 (800) 266-0172

Website

www.wish.com

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