Wish, Home, / black robotic robot vacuum

1 United States

Ordered this vacuum in November of 2018, it doesn't move on carpet. Trying to return it, Wish/ Home does not have any customer service. They won't call me and every complaint I try to send them comes back with password update. I was not requesting a password update. They keep telling me to go into my order history and submit a complaint. I keep telling them it says (NO ORDER HISTORY)!
I called my credit card company and stopped payment to them and ordered new credit cards. I am just going to send the vacuum back to the CA address with a return receipt so I can prove they signed for it and received it.
I am calling Better Business Bureau on this fraudulent company. I hope I can get everyone else to also! We need to shut them down. They are selling nothing but JUNK! it all comes from China and nothing looks like the picture of the item they are selling. THIS IS A RIP OFF COMPANY AND NEEDS SHUT DOWN!!

Dec 10, 2018

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