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Wish.com Customer Service Phone, Email, Contacts

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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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I
6:52 pm EDT
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Wish.com 2014 new style autumn men's leather jacket

Wish.com has not sent my order?

I ordered a leather jacket brand "2014 new style autumn men's" at the end of march 2017.

They told me it would be sent within apr 30th. Here is my order id number
58ccaca8824f66103f05eb3e

Its supposed to be sent to my address at 1362 south 1550 east provo, utah 84606

Please reply back to me and resolve this issue. I am really disappointed.

Isaac
Email: [protected]@gmail.com

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S
10:56 am EDT

Wish.com payment depardepartment

I ordered like 15 dollers worth of stuff and uve taken 100 dollers off my credit card I ordered a black and white romper for 3 dollers 3 fidgets that were free a bracelet that was free cholera that were free and a phone case for a Samsung galaxy j3 that was free so please refund the money that is not owed to u or cancel the order and give it all back thank u

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2:20 am EDT
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Wish.com boutique men men's cashmere factory

I spoke with the seller but he always gave i the turn around and as much i try telling him i didn't receive the item he kept or she kept giving the turn around, so then i waited and keep sending messages but never heard back so i contact again and the seller reply like sarcastic saying ups sorry the 30 day policy money return doesn't let me send the money back and said sorry and thats all, like com on its my money and i never got the money back.

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P
5:11 pm EDT

Wish.com all

I am receiving packages which I have not ordered and I can now not log into my account or do anything I have not received 3 packages which I have not ordered I do not know if any more are coming or not but I would like to not receive packages I did not order I would like to shut down my account completely to prevent this from happening again I do believe it was charged to boyfriend's card

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S
1:27 pm EDT

Wish.com wish orders never come

i order a lot on line due to my busy work schedule and this is one of the worst ever. i would never ever use them again

things do not come! you pay and get nothing and have no comeback whatsoever.

delighted to see others complaining about the same thing and amazed they are still getting away with it

5 things ordered 1 arrived 3 months after ordering

complete rip off avoid https://www.wish.com/

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L
1:04 pm EDT

Wish.com order

I have purchased many things on wish and none of my orders came in. I emailed customer support many times and they refused to provide me with a refund. I have even went to my post office and they also do not have my packages. I want my refund for everything i have bought on wish because NOTHING came in.

Please email me at [protected]@yahoo.com

Thank you

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M
11:19 am EDT

Wish.com wrong address change

I have typed in my mailing address when orderinn on wish app, but at the end they had a wrong adress and there was no place I could fix that,
What is this?
I orderd more than 150 dollars and I even don't know if i'm going to get any if that! There should be someone we can call at least, would you please help all these people who are having trouble with these kinds of shopping. Apprised

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maria vazquez
, US
May 01, 2017 10:24 pm EDT

mi nombre es Maria Vazquez solo quiero que corrijan mi dirección es solo la zona postal es 53214 la dirección correcta es 727 S 96 St. West Allis, Wisconsin 53214

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M
3:50 pm EDT

Wish.com restricted accounts

My husband had been purchasing items with my card per my request. Resently I opened up an account and tried using the same card which caused our accounts to be restricted. Even my brother who used my card with my permission, got his account restricted. Now we can't even log into our accounts to use the website because they have all been blocked. We need this issued fixed. Unfortunately there are no numbers for us to contact and the website does a poor job of taking in complaints.

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I
2:25 pm EDT
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Wish.com service

I have not received my order from Wish.com around a month ago. I have the information if you could help.

It is just very difficult to contact anyone directly from this company and I paid for this item. It was supposed to be mailed at my address 1362 South 1550 East Provo, Utah 84606 United States. They said " We expect your order to be shipped between" Mar 20, 2017 - Mar 23, 2017

The order ID number is 58ccaca8824f66103f05eb3e

I purchased a brown leather jacket "2014 New Style Autumn Men's"

Here is an attachment of the email confirmation:

Hi Isaac,
The store is preparing your item for shipment. Your item is expected to be shipped within the next 3 days.
Have any questions? Contact support
View Order

Order ID: 58ccaca8824f66103f05eb3e
Shipping Address:
Isaac Honeycutt
1362 S 1550 E
Provo, Utah 84606
United States

2014 new style Autumn Men's zi...
Store: Holdwell Fashion store
Quantity: 1
Preparing to Ship
We expect your order to be shipped between:
Mar 20, 2017 - Mar 23, 2017
Contact Support
Request Refund
Shop faster with our mobile apps - Download now!
This email was sent from a notification-only address that cannot accept incoming emails. Please do not reply to this message.
If you have any questions or concerns, please contact us.
1 Sansome St. 40th Floor, San Francisco, California, USA.

Please help me my email me is at [protected]@gmail.com or call me at [protected]

Thank you for your support

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R
8:39 am EDT

Wish.com haven't received my orders that I paid for.

Hello my name is Robert Parker I have an account with you guys but it says I don't have an account with you I purchase some items that is an in taking a long time I purchased several things from your company and I still have a few things that I'm waiting for. That was already supposed to be here. if you could please call me area code 734 phone number 795-5819

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L
8:16 am EDT
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Wish.com merchandise

I purchased several items from app, having confidence that I would be excited to wait and get my packages, I had the total opposite. When my packages arrived I noticed that they were the completely wrong items. I ordered xl hoodie that bad "love" in the front, instead I got a cheaply made pink hoodie with "love". Tried to request a return shipping label but that was a no go, then I tried to contact support and one of the numbers say that mailbox is full... I wonder why, and the other is disconnected. Secondly, I ordered a tapestry which was supposed to be terquoise, instead I got a white, purple, and green one. Not what I ordered, again I tried to request a return shipping label and that was a no go and called the numbers and nothing worked. I have 3 other orderes coming that i've been waiting on so i'm hoping they are actually correct!
On your app you might not want to mislead people with fake reviews on how this wish app is so amazing because it is #, the items are cheaply made and you send the wrong things to the customers. You want peoples money then I suggest yall make
Changes before yall get a fat lawsuit!

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B
9:51 pm EDT

Wish.com stolen bank details

Someone stole my bank details been spending money on your site tried ring your numbers one disconnected the other didnt answer and mailbox was full can someone please contact me about this please on [protected] i been to the bank my cards have been cancelled and they know about this it all happened within the hours of 1am-3am this morning Australia time if you could please contact me asap that would be great thank you

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K
6:35 pm EDT

Wish.com clothing

I made a purchase about 2weeks ago.. Total was 150.00$
And every item except 2 were counterfeit! I usually do not shop online for this reason... No truth in selling. These items are cheaply made, thin material.. Not what I saw advertised at all. I want a full refund.. As im am horrified at the quality and lack of intergity upheld by sellers on your app. They should be held to a standard of intergity! [protected] [protected]@yahoo.com

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A
1:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com home app refund

I purchased an item in February, which I have been trying to track since. The first delivery date I was advised of was March 30th, then it was extended to April 8th, then again to April 15th.
I asked yesterday if I could get a tracking number or update if status (as there was no tracking information whatsoever on the app).
I got an email today stating I would be receiving a refund for the item. I did not ask to cancel but getting my money back for the item is fine.
My concern is that the card that was on file is cancelled, the bank account all together is cancelled.
How will I be getting said refund?

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I
9:32 am EDT

Wish.com stolen designs/breach of copyright!

Hi I have just emailed you but would like this matter to be solved immediately.

This person had directly stolen MY product and product listing items directly from my etsy page. I have been selling this design since 2015 and own all proofs to the images and designs.

The link below is the scam artist who has stolen my designs.

https://www.etsy.com/uk/listing/477262930/pastel-goth-crescent-coffin-unisex-t?ref=shop_home_feat_3

https://www.wish.com/m/c/587f0b8dc86bf147025b03e0

I would like this page to be removed immediately or I will be contacting Trading Standards.

Joshua Johnson/ iimvclothing.

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S
1:26 am EDT

Wish.com my order

I have checked my order history and low and behold it says none, I have tried going through the help centre and it ends up telling me if its not there it could be an issue with payment, well its not as money has been taken and trying to call the 1800 number I can't tried calling the mobile number and its message bank tells me I need to recharge funny how straight away I'm able to call everyone else but not them. It is also past the date when my money should have been returned and it hasn't. I would like the products I orded or my money back ASAP

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12:13 pm EDT
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Wish.com stolen designs

I'm a designer at Zazzle.com found stolen pillow designs...wine and sarcasm throw pillows all are my designs... Teal and white chevron with pink owl...Teal and white chevron with text saying Bless this home.. all my designs...This is thief! You did Not have my permission, these are all copyrighted designs...
I want to know how many you sold..and I want it all taken down immediately.
Nichole08 at Zazzle.com

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R
9:02 pm EDT

Wish.com 9.6 inch tablet

I order a tablet from wish back in Aug 2016 and was pleased with the unit till April 23 2019 it stopped working all that came on was a lit screen.what can i do I would be willing to purchasr another if wish would at least give me a credit for the unit that i purchased which in total was 206.00 price of the unit and delivery i had to pay duty which i was not told about.name to follow
robert wiggins 308 evergreen cres Oakville Ont. Canada L6H4T7

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S
11:22 am EDT

Wish.com the item is a phone case as well as three pieces of sterling silver jewelry that I did definitely pay for.

Your company started out fine we are originally started it what the hell is going on now I don't know it's very rude and disrespectful to order item on the 1st of March to get an estimated date of between March 24th and the 27th still have not received the item in with the end of April and then for me to reach out to y'all and y'all and for me that is on its way which is a bald-faced lie and then they reissue me another estimated date with me April 19th to the 24th and its the 25th and I still have not received the item and I have 3 other items that were due to come off so mean in that taking that to a total of 4 items and I hear we are a month later I still have not got them going on a month late I apologize for that and I have no problem taking my money but then you have a problem when I deliver the item and disrespectful don't at least call or email somebody would update one where the other which is extremely tacky business practices but I think about calling the Better Business Bureau on you and California I have no problem with doing that and my name is Mr. Ronald Cass email is​ [protected]@gmail.com & my phone number is [protected], I'm overly disappointed in your service your customer service tuition and the way you handle your business I think it extremely disrespectful I don't care if I paid for an item a cost of Penny is my penny I have a real problem when I paid for the item cannot get it cannot reach anyone to speak to with your disrespectful but and I did say disrespectful I have no problem with sending what I said that's why I put my email and phone number there and I will go on social media at some point if I don't have my items in the next 24 hours and put y'all on blast like crazy cuz this is so damn disrespectful you have a nice day cuz guess what I am thank you

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Janice50
, US
Apr 27, 2017 11:32 am EDT

I ordered an item, a dress for grand daughter about two months ago. I have not received that item as of yet, as well as some nail decals. I really would like someone to clear this issue up and send me the rest of the items that I orderd.

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A
10:04 am EDT

Wish.com your wish app

I have had problem s in the past the the computer side information off your website. Some else who is not me is using my information to buy stuff from you. And I can even try to buy anything because of this. Now you have an app for the phone so in the. Hope of being able to shop with you and get some good deals I downloaded it. but the same person who stole for my before. use your website hacked my phone throw your wish app. And I lost all my personal information on my phone. And even now the continue to hack my personal information through my computer through the internet because I downloaded the app. Please help I'm at loss. Don't know what to do.

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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