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Wish complaints 4310

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1:26 pm EDT

Wish refund

Can not get Wish to respond for a refund on extremely poor quality shoes.
I have followed all instructions with no response from Wish.
Very dissatisfied and quite irritated with this company. I need instructions on how to send the merchandise back and receive my refund. I should not have to be under such stree to make a return.
This is the most unfriendly user site I've ever seen!

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Update by Brenda Steffenhagen
Apr 10, 2017 1:27 pm EDT

Ridiculous

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Karen Webb
, US
Oct 25, 2017 12:57 pm EDT

I have not yet receive three of my items and still waiting on my refund also I have not receive the black bell pants in a 2x. What further steps do I need to take...All items have been photoed and submitted.

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Rosalva Maldonado
, US
Apr 11, 2017 6:39 pm EDT
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It's been two months since i order items from Wish and i have yet to received them. I've tired contacting them several of times and all they can tell me is to call my local post office, but when i call my local post office and provide them with the tracking # they advise me the items don't get ship there, i would need to contact Wish. This is beyond frustrating! I would like to know where my items are or i would like to received a refund.

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Sandra James
, US
Apr 10, 2017 6:26 pm EDT

That happen to me. I call sent pictures as required and I still cannot send the two shirts back and get my money. They are a scam when trying to return something. I even sent it to their California office and they return it back to me. I am at a lost at getting my money back.

Sandra James
Arlington, Texas 76013

ComplaintsBoard
B
7:00 pm EDT

Wish wish's poor service

I've placed an order and a few days later it said that my order was declined and refunded. It has been a month and still haven't got my money back. It does not take that long for a refund to go through. They also are horrible about contacting you back. I still have not got anything back from them. I do not recommend shopping off there site. Also there products are fake and cheaply made but I guess you get what you pay for.

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1:12 pm EDT
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Wish need my chess equipment ordered needed by at lease by the 10th of april 2017 10 am.

Order came to 74.10 and has been charged to my financial institution account debit card for chess equipment ordered on wish.com. I am in the need of the order at my p. O. Box :attention andrea edwards-james, 18640 mack ave. # 1236, grossepointe, michigan 48236.
Equipment ordered is for a deadline date and is needed at least by april 10th no later than the 11th of april at post office box #1235, 18640 mack ave., grossepointe, michigan 48236 please email me to confirm ship date and confirmation number for order shipment at [protected]@yahoo.com

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8:55 am EDT

Wish no response for missing items

I have ordered from wish for such a long time. I have sent the support team 4 messages asking where the items are & I got not one acknowledgement. I want my items asap> received part of the order to my work like I always do & these two say they were sent to a pobox. That is not possible. I am going to file a complaint to the bbb if I do not here back in 24 hours.
Attached are pics of my order# & items missing.

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CnMiller
, US
Apr 12, 2017 2:32 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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M
6:35 am EDT

Wish order is missing

I bought an item from Wish three months ago and I have no information where it is or when will I get it. I can't contact the seller or Wish, and no matter how hard I try no one replies.
I want to get my order or a refund, but that seems impossible to do.
I saw all the reviews only after I realized that something was not right.
Please, do yourself a favor and don't buy anything from Wish, they are really bad and there is no guarantee that you will get what you paid for.

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CnMiller
, US
Apr 12, 2017 2:33 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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5:45 pm EDT
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Wish order not received and disappeared from order history!

I ordered a women winter large fur collar coat order ID# 58a10014d81fef2bf71e3403 from store:guangzhou hanyige Apparel co., LTD received a email on 2/17/2017 stating item had shipped and estimated delivery date was 3/13-3/23/2017. Item still hasn't arrived! I paid $28.00 and want my money back since I cant seem to get my item I ordered. I have tried emailing a couple different times with no response . Everytime I click on contact support I get message saying error 404. Not only did I not get my item, but it disappeared from my order history yet my bank account wasn't credited. I received everything else on that order just not the coat. I am hoping to get a response this time so I don't have to get officials involved.
Thank You,
Rebecca Lewis

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haidyn
brockville, CA
Oct 03, 2021 4:03 pm EDT

i ordered something last night but it disappears from order history

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haidyn
brockville, CA
Oct 03, 2021 4:03 pm EDT
Replying to comment of haidyn

and i don’t know if it’s still going to come or what

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Jackson1030582
, US
Nov 30, 2021 8:07 pm EST
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Replying to comment of haidyn

THE EXACT THING HAPPEND TO ME IDK DID YOURS COME

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Alysamm
brampton, CA
Dec 31, 2020 6:37 pm EST

i bought like 3 or 4 thing and another that i refunded but when i went to check my order history it only shows my refunded item and not the ones i paid my own money for i cant see it in my notifications either it just went blank what do i do?

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Kassidy Alexander
, US
Nov 21, 2020 3:15 am EST

I have been regularly checking my order history to see my time of delivery, I went in today and 1 of the orders isnt there anymore? What does this mean?

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Jackson1030582
, US
Nov 30, 2021 8:08 pm EST
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The same happened to me

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web camera and tablet defectuous
quebec, CA
Nov 06, 2020 2:03 pm EST
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I never received the web camera what wrong with wish. plus I bougth a tablet anf it don not wotn. I will
Never buy on your system

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devra Caldwell
, US
May 13, 2020 11:59 am EDT

I orderd Lee 8 pages of stuff from wish, and this morning my complete order history Just shows a blank page, same with customer support what do I do? =(

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Cool gal
, ZA
Jun 06, 2018 2:31 am EDT

I have ordered 2 items at the end of January 2018 but still haven't receive anything

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carol patricia smith
, US
May 19, 2018 8:33 am EDT
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please tell me why i havnt been able to get the sweater and preasure cookers that i am still waiting this is my third time writing no one to give me an answer.

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Kim7773
, US
Jun 06, 2017 1:56 am EDT
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I ordered 4 items and now I can't track items and it keeps saying no order history. I haven't received any of my purchases. What can we do?

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carol patricia smith
, US
May 19, 2018 8:28 am EDT
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Replying to comment of Kim7773

I have reported so many time of not getting the things that i have ordered.i have no tracking number. and no one to give me an answer.now i am waiting for two pressure cookers .and on and on must consider me been a looser of my money it dosnt matter how much you complain no one gives you an answer.

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CnMiller
, US
Apr 12, 2017 2:50 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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2:40 pm EDT
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Wish my merchandise

I had another count under bonnie ankton forgot my pin number an I had order a lot of merchandise an some item I didnt recieve so I sign up with my gmail account an its the same. But I didnt receive all of my items I got purse that I hadnt recieve baby bibs an gurls jeans an some grey legging I am the same person just forgot my pass word when I sign in as bonnie ankton adress an everything is the same all I need is my merchandise that I paid for please I hope this will help this problem

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Update by bonnie ankton
Apr 06, 2017 11:02 am EDT

My order is late i been ordering for a long time i want t no. Where is my stuff

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CnMiller
, US
Apr 12, 2017 2:51 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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P
1:58 pm EDT

Wish poor quality, and atrocious tailoring on all the 3 dresses I ordered.

1. Womens' Fashion Round Neck Long Big Yards Lace Dress with short sleeves (see picture 1 & 4) the hem is completed in a different color cotton and the finishing is not smart and the hem at the bottom of the zip is splitting up, very poor finish.
2. Waist training Corset different from the one shown on the advert.
3. the armhole of the dress on picture no 3 is too wide when worn and the material is of very poor quality.
4. the x2 blue body corn dresses is of poor quality material, poor cutting jiggered edges not very smartly cut, and poor mismatch of material as they are all nylon and are body clinging. I have visited wish website to access my order, the first time I managed to log in arrange a return when I received the x2 lace dresses but have not had any response on how to return. After receiving the other items I tried to go into wish.com to log in to my order to arrange return but was unsuccessful. i have contacted wish x 6 times and they provide me with the same instructions to view my order history but have not managed to do so as I always get a response that I haven't ordered yet please place an order. All I want is to return the items I am not happy with and get a revised invoice to pay for the jewellery that I am pleased with.
l am stuck with substandard goods l can not use and its taking space in my wardrobe.All I want is where to return the goods.

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1:38 pm EDT

Wish 5.3ct black gold filled engagement wedding ring multicolor

Order Id # 58b6457103c338f5a8b60f2 never received I have been trying to contact your company numerous times and no luck. My name is Latrece Jones Address is 946 Exeter Hall Avenue Baltimore, MD 21218. I quite sure that your company can track it to find out where it is. Supposed to have been delivered on March 30, 2017. I accidentally checked yes but track it and it is not here. Tracking # is [protected] My phone number is [protected] Thank You, Ms. Jones Please send me my ring or y'all will never have to worry about ordering from any of your companies again and I will advise my family and friends as well. I am so disappointed.

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CnMiller
, US
Apr 12, 2017 2:52 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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9:51 am EDT
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Wish my account

I ordered about four things and when I try to pay for it it says to contact my bank which I did and there is nothing wrong with my card why can't I pay for my items I tried calling and that is useless there is no person To talk too.
I will no longer buy anything from wish. Why can't I put my card in, my card is in good standing and as per my bank there is nothing holding the money back

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9:02 am EDT

Wish charges from wish that I never made

WISH is a very unprofessional website. First off, there is no phone number that actually goes to a person. I personally never made any order online with Wish but somehow I got 5 separate charges on my credit card. I had to cancel my credit card with my bank since I couldn't talk to anyone from WISH, so that they couldn't keep charging me. If you let people call then I think this could or could have been resolved. I had a $7.00 charge [protected], $4.70 on [protected], charge $10.00 on 3-2-2017, charge [protected] for $5.00, charge $8.00 on 4-4-2017. So you can imagine I had to cancel my credit card and got overdraft charges.

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CnMiller
, US
Apr 12, 2017 2:53 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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N
10:24 pm EDT

Wish few different things

Still never received anything I ordered a month an a half ago wtf yous have to get your #### together this is rediculous. Defiantly a zero rating in my books an here there's no one to call an talk to about the issue I want my items I paid for an should be intilted to a discount on my next order. If I deside it's worth the weight this is unreal. GET YOUR #### TOGETHER

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CnMiller
, US
Apr 12, 2017 2:54 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

ComplaintsBoard
A
4:34 am EDT

Wish I was a seller on wish

Hello. I got kicked out from Wish and my account was cancelled. I was a long time user and had sold a lot of things and all my customers were satisfied.
Recently I got banned and then they closed my account.
When I contacted Wish support they said that one of my customers claimed that he made a huge order, paid and never received his items!
That was not true! Either that was a terrible mistake or someone actually wanted to get rid of me. I need my account back, that's important!
Most of my income came from Wish! Please, I need this matter to be resolved as soon as possible.

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CnMiller
, US
Apr 12, 2017 2:54 pm EDT

I reported them here https://www.ic3.gov/complaint/default.aspx If enough people report their horror story to the FBI internet crime unit, something can be done.

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4:19 pm EDT
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Wish have not received my id credit card holders

I would like to no why I have not recived my order fron you this is the seconde time this has happend and if this not resolved by you I will be putting a block on your site on my emails. And then I will in form facebook that you are not relieable to deliver goods that people like have paid for. So I hope you can sort this out has the creadit card holders were birthday pressants I an not very happy with you. Yours sharon cole

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12:15 pm EDT

Wish contact lens, watch

I ordered a pair of cute contact lens about a month ago when they arrived there where only one contact, what kind of foolisness it that? And I ordered another pair of fresh look contact lens color hazel which suppose to be brown they are green what's up with that? Then I ordered a silver watch that came in last week and it don't work, and y'all clothes run small for American women so I will not order anything else from this Company.

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1:39 am EDT

Wish kkmoon surveillance system.

Look at the picture and it will show the order number and shipping date. I am out of pocket of $179.00 + $110 for shipping. I never got my kkmoon surveillance camera system. I have tried calling the toll-free number and the phone number in san francisco and no one answered my call. They don't reply to emails and it's funny that they locate on sampson street in san francisco where they won't even let you up to the floor the 40th floor that is and talk to somebody they have a security guard at the front door and they won't let you in. It's called private property and they won't let anyone in. I am going to complain to apple store to take down there ad. It's not fair to get screwed over by these people! # wish

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7:56 pm EDT

Wish item never arrived

We found a beautiful prom dress that we ordered really early to make sure it got here in time. App said that it would arrive March 7th. Then said it would arrive March 14th. Tomorrow is April 1st and it is still not here. Prom is April 29th and I can't wait on a dress that will never come. I have emailed and all they had to say was sorry. Dress shopping here I come. I will definitely never order from wish again.

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Lianke Carter
, US
Jul 23, 2018 8:18 am EDT

I have also ordered two watches from wish in May and still not here... its July.

ComplaintsBoard
Y
12:02 am EDT

Wish autorizacion cancellation

Marzo 31 1:42 am estaba revisando mi carro de wish y por error deslice el dedo en la forma de pago e inmediatamente la orden fue procesada dando asi paso a un pedido que no lo quiero todavia.
Solicito comedidamente la cancelacion del mismo y la devolucion del dinero a mi cuenta bancaria.
Por su atencion a la presente quedo muya gradecida.
Att: aseneida velez
[protected]
3312 laurel dale drive, tampa, florida 33618

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Update by Yosvel Oviedo
Mar 31, 2017 3:24 pm EDT

I went to the bank and cancel the payment is going to you, because i do not want that items.
Please do not sent anything.
I place the order last night and cancel inmediatly.
That was my mistake.
Thank you.
Aseneida velez
[protected]
3312 laurel dale drive tampa fl 33618

Update by Yosvel Oviedo
Mar 31, 2017 12:06 am EDT

CANCELACION DE PEDIDO HECHO A LA 12:42 AM, MARCH 31 2017
DAY CANCELATION MARXH 31 2017 1:05 AM
WISH
THANK YOU

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4:50 pm EDT

Wish power case

Hey... I order a power phone case from off wish. The price for the power case is $13 but charged my card $32. That is not right... you will not make money if you rip people off. If it say one price it should come out as the same price that it is. Do not do that to people... this app is not legit it is always something with this "Wish" app. These people be literally getting people out of their money... like do not play. They know that they be getting people out of their money because they do not have a contact number to really talk to the customers.

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4:02 pm EDT

Wish shirts are wrong color

I asked for RED shirts and got PINK I can not put my boys in bright pink. I ordered 2 shirts one 0-3months and one 18-24 months. I waited for a month for them now im going to have to wait even longer to send them back and for you guys to send the right ones. If you are saying the rose red is what i got no bc this is pink and your option says RED. And if i cant get red then i want the white

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About Wish

Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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