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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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D
6:40 am EDT

Wish.com a stick on wall clock

I was recently bought a stick on wall clock by my mother in law of your company . I have since learned that the correct velcro strip was not supplied instead there was little double sided stickers unaware at the time these were not the correct things i needed i proceed to stick on my wall some time later it fell of and hit my 12 day old daughter on the head she was rushed to hospital as she had breathing difficulties she was receiving oxygen and was monitored all night she was discharged in the afternoon the next day . I'm just very disappointed in this from your company i regularly by stuff and find myself uncertain as to continuing purchasing from you my email address is [protected]@gmail..com

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C
8:14 pm EDT

Wish.com everything was wrong.

I ordered three bathing suit's, I received them today but one said it was delivered and they sent me lingerie instead of the bathing suit I ordered. The second one that was delivered and came with the wrong set of bottoms. And then the third one which said it was delivered never showed up at my house. I am very upset. How do all three of my Orders mess up. How does this get fixed.

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2:21 pm EDT

Wish.com entire order

I am a first time wish user my daughter has luck with using wish for Christmas so i decided to give it a try i used a visa card that my grand children gave me for Christmas I order 36.00 worth of items (the card was for 50.00) not one thing that i ordered arrvied as advertised and 1 item i never got . I have sent 12 emails and to this day I have not gotten not 1 reply from wish . Sad for me im on a fixed income and could have used that money for so many other things . I ordered chair covers, got pillow covers although ad says chair covers . i ordered 2 rugs only got 1 rug and not the size i ordered (i measured) never got the 2nd rug. ordered a clothing item that is not even worth mentioning. i was praying for a reply to my emails sent to them so that i could return all items and the thing is in the emails i didnt ask for a refund just a credit ( too afraid to send items that i did get back before hearing from them ) this is not acceptable im making one last attempt here before i take this to social media . i will be looking for other duked consumers like me and something will be done so as to make it harder for this company to continue cheating customer.

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D
2:05 pm EDT

Wish.com 2.1 tb, fake usb memory modules

These memory modules are fake. They are advertised as 2.1tb usb memory modules. They are not. The real memory chip inside is somewhat smaller and the control firmware has been modified. While the chip will format and answer up as a 2tb module it is really just looping back and over writing the old data. This causes the old data to become corrupt. On the next boot, the module can not be found and reports corrupted data.

This is clearly a scam and they surely know what they are selling. I suggest you consider the companies practices in making your next vendor selection!

Wish
1 sansome st., 40th floor
San francisco, ca 94104, usa
[protected]@wish.com

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R
8:02 am EDT

Wish.com defective phone

I bought a cell phone from Wish and that was a present for my son. Seller said that phone was in a perfect condition and almost brand new. He even showed me some extra pictures. I decided that was a great deal and made my purchase. Phone was working fine for about two weeks and then one day it stopped working.
We took it to a local repair shop where we were told that there was no way to fix it and also repair guy said that phone was old and some parts were damaged. I tried to reach the seller but he already deleted his account from Wish and when I called I was told that phone number no longer existed.

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R
4:59 am EDT

Wish.com all

Ik heb een bestelling op 28 maart gedaan. Inmiddels zijn er diverse producten ontvangen, helaas passen deze niet en deze wil ik retour sturen. Op de bestelling om deze terug te sturen krijg is fout meldingen error 404. Ik ben hier nu meer als 2 weken mee bezig en kan geen contact met wish krijgen. Ook heb ik gebeld naar us maar krijg een bandje wat ik niet kan verstaan.
Graag wil ik mijn geld retour ontvangen

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S
3:22 am EDT

Wish.com clothes and baby shoes

I ordered some stuff from wish by accident asked to cancel before shipping and refund money Which they never did ignored me and just shipped it anyway So rude lost my money hard to contact them
I did go into the site that says refunds and filled in but nothing to acknowledge that I had asked to cancel before shipping the amount was $78 And for stuff I don't even want why could they not cancel the orders that Zi asked feel ripped off and it's very unprofessional

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1:02 am EDT

Wish.com mandolin

Dear sir, i ordered a mandolin from wish, on the internet, it wasn't that long that i received my parcel, 4/12/17, with the mandolin, by a courier . Who worked for ems, shipping, , when i answered the door the courier had a book to sign thati i received the parcel) as i went to sign it, instead of him passing me the parcel, he laid it on the railing of my doorstep which is 5 feet high, while he was holding the book for me to sign, the parcel fell to the ground, he picked it up and passed to me, and left, when i opened my parcel with the mandolin inside, it was broken at the neck 2 inches below the keys, it cant be repaired, if it could ii wold keep it and fix it myself, as i like the mandolin, so, i wold like a refund of my monies, as i was not to blame for the mishap, or a replacement of the same kind of mandolin, , i hope you can rectify this problem, it would be well appreciated, i intend to shop again at the wish site, , , ( ps i almost had it safe and sound), , oh well accidents do happen, thank you, dennis jessome, the tracking number is eu181637892cn ems52128445

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R
11:56 pm EDT

Wish.com several items

I ordered several items in Dec. When I got to looking, I noticed a lot of those were duplicated. I started sending emails that day wishing to cancel the duplicated items. They said wait until I receive them to do this. I asked for RMA, they told me they didn't use them. It is everyday a battle with them, , They keep telling me to go through my order history to refund. I made a picture of the items I sent back. I also have tracking number.
I could keep post all the crap they meet me through. They told me they did not receive it, then after several weeks back and forth they found it but say it to late for return, over 30 days.
I get 2 emails every day at least. For the first few months it was different people and now it comes from the same people but they can't read past the top line of email. Just ignoring anything in the body of emails.
I have all the emails, which total over 200 pages.
They have the items and they have my money. Wonder, if I could do anything to get my money back. This is theft. In all places in the US, IF they have both items and money, that would get you arrested.
If anyone could point me in a direction that work for me to get my money back,
Roger

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7:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com history files

I have some files that are not in my History File and I really need them to be. I have some from March 29, 30, 31 - 2017. I need them in my History File so I can report what is going on with each file.

1 record - 58d43aa01f8a6f5003b0c327
2 record - 58dc5b8790e5797fb4dc16c2
3 record - 58dc29edb6c586e7f4d7d043
4 record - 58dd75d1966b3fe4dec119e4
5 record- 58dda95d0c2a6e1b821fb3ee
6 record- 58dd80b9752e8ec4bc796675
7 record- 58de588e56595c1a9bc0cabc

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R
3:30 pm EDT

Wish.com I ordered 2 graffiti posters

This is the information order number 044921500006341896410 5999%%15,
amount 6.65 my last four of the card used 8701. I ordered it 4-8-17 My name is. Veronica Thomas I'm not sure what email I used, [protected]@yahoo.com or [protected]@listendreamthink.org.. please help me with this issue. I have been writing your company since 4-19-17 and they say it can't be found.

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1:37 am EDT

Wish.com there is no phone number I can call my account is blocked and I still haven't received a few items and I want my money back

There is no phone number I can call my account is blocked and I still have not received a few items and I want my money back. This is messed up the email contact is bull and won't sender questions or provide wanders it needs real ppl we can talk to I wa t a refund my money has to be returned to me credit card I spent $30 and why was my account blocked anyway

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A
A
Alicia Cass
, US
Apr 24, 2017 8:33 pm EDT

With very 100 item not recieved please see how stupid they are afterrible putting a fraud or my account is have had for almost a year with no problem. All because I can't give them a picture of my credit card I use to place orders and pay with for wish.. I explained I use PayPal. Their reply well sorry your account then will stay blocked the email reply about my orders needing a refund is in the picture below.

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F
8:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com shower curtains area rug and 2 3 d clocks

My name is Howard Freeman on March 2nd 2017 i purchase several item with the credit card ending in xxxxx6385 i only received one 3d clock nothing else i spent 84.50 i haven't received anything else i sent the picture of my credit card. Still no respond i want my dam money back or my item i purchase. Oh did I mention when i look at the history page it says refund b.s. dont believe the hype.

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Y
7:19 pm EDT

Wish.com credit card fraud

I ordered 3 items last fall wich took forever to finally get in.
Today, I just noticed that since this february recurring transactions appears on my credit card from wish.com..

since my sh***y experience last fall, I never, and never will again, order anything elsefor them.

now, I need to contact them and nothing.. I can't remember my password and I tried to reset it like 10times without ever getting the email..

I called the phone, it's a recording..

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K
6:43 pm EDT

Wish.com products are nothing like what I ordered...

Cheaply made...Dose not look like what I saw on the website...And I want a full refund😕😡😡😡😡😡😡 these sellers are tricking people with false advertising! This is exactly why i don't shop online😭😭😭😭😭😭😭😭😭I want all my money back...This is garbage! Wasted my 150$
These sellers should be held to a truth in selling law..That prohibits them from deceiving the public with fictations pictures of merchandise you are not going to be receiving! FULL REFUND DEMANDED

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6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com clothing I purchased but never received

I've ordered a lot of things from Wish and although I received most of my orders there are several that I still have not received. So I'm wondering what's going on I'd appreciate a response as soon as possible please . I like ordering things from this site but I'm a little disappointed in not receiving my merchandise and no emails to check and see if I've gotten rhem like there was at first so I'd like to know what the problem is since the items are already paid for. Please respond as quickly as possible. Thank you

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J
2:07 pm EDT

Wish.com Hello i'm christine sifa. I'm complaining about my order of january 24, 2017 delivered at this address 20783 silver spring maryland

Hello I'm Christine Sifa. I'm complaining about an order that I made since January 24, on my detail of order shows that my order were delivered on March 04, 2017 at 20783 Silver Spring Maryland and this address was not the one that I put on my order, I tried to call you guys but nobody is responding or willing to talk to me. The last four digit of the credit card is 1112 it was a visa and it zip code is 20904. Here my number [protected] and the number of my order is 5887d7b0eb95d5d1872c096d

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12:23 pm EDT

Wish.com wish

I want my money or the other i purchase. I have purchase several item on March 2, 2017 i only received one When I e mail wish the respond was the merchant had a problem with my credit card how when i received one of the item I order. I was ask to provide the last for number of the. Card i used when i purchase. The order wish were xxxxxxxc6385 still no item nor response from Wish.

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T
9:09 am EDT

Wish.com recurring payment charges a one time purchase

Im super pissed with this company. I got two reoccurring payments taken off my credit card and now I've been overdraft twice because of a one time purchase now im over 150 dollars in the red at my bank thanks to you people.fix this or I'm sueing! I'll never shop with wish or any affiliated companies. You are terrible, terrible people. And the quality of the products you sell is terrible.

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K
2:23 am EDT

Wish.com bestellings-id: 589b593c92a138383cfde901

I ordered a camera on Wish 8 februar 2017.
Februar 9, I got email confirmation that my order was send to me.
You can see the emailconfirmation in the uploaded pictures.
Until now I never recieved my order.
if I want to contact Wish by the email, it is not possible.
I get the error page as you can see in the uploaded pictures.
Contacting Wish is impossible.
I get very angry!

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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